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MTF Finance Reviews 16,675

•
TrustScore 5 out of 5

4.9

Car Finance and Loan Company•55 Locations
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting individuals who go above and beyond to ensure a smooth process. The service is frequently described as excellent, efficient, and reliable, making transactions seamless and stress-free for many. People appreciate the quick response times and the overall ease of the user experience, with many noting that the process was simple and straightforward. However, some customers also noted very poor service and staff providing unclear information.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being friendly,... See more

Service

Customers had positive experiences with service. Many reviewers praise the quick, reliable, and efficient... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process simple, easy, and... See more

Response time

People report positive experiences with response times. Customers consistently praise the fast response and... See more

Based on these reviews

Rated 5 out of 5 stars

Josie’s been absolutely excellent from start to finish in every conversation we’ve had. Good clean honest professional approach and has never been shy on going the extra mile to make sure everything’s... See more

Rated 5 out of 5 stars

Kat makes the whole transaction absolutely seemless. Very friendly to deal with. I've dealt with her a few times and have nothing but praise for her professionalism.

Rated 5 out of 5 stars

I have always reached out to George for top ups for those unforseen events that need the extra cash , his always helped in processing my applications, answering questions . His our go to guy Senj... See more

Rated 5 out of 5 stars

Dave from the Hornby Christchurch office is an absolute Customer service Superstar!!! He makes everything so simple and stress free!!!! Very helpful always a pleasure to deal with!!!

Company details

  1. Car Finance and Loan Company
  2. Loan Agency
  3. Mortgage Broker
  4. Non-Bank Financial Service

About MTF Finance

Written by the company


Lending to New Zealand since 1970

For over 50 years MTF has been making it easier for New Zealanders to get the things they need.

Whether it’s a new set of wheels, tools for the business or a jet ski just for fun – we can help. We'll work with you to tailor the loan to your needs, so you'll always know where you stand.

MTF Finance


Responsible lending criteria and checks, terms and conditions apply. See mtf.co.nz/terms

MTF - Your Local Money Experts

Written by the company

We'll give you the best interest rate we can, based on your personal profile
Whether it's for your first car, a holiday with your family, or equipment for your business, we can help. We're your local lending specialists.
Same-day approval
We can usually let you know how much you’re approved for on the same day you apply, subject to responsible lending inquiries and checks.
We take the stress out of finance
Online or over the phone, we’ll guide you through your options to select what’s best for you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

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Rated 5 out of 5 stars

Excellent experience getting my van…

Excellent experience getting my van finance sorted! The team made the whole process quick and easy, explained everything clearly, and found me a deal that suited my budget. Super friendly and professional throughout. highly recommend if you’re looking for hassle-free car finance! Thanks Saskia and MTF New Plymouth team.

12 April 2026

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