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The Home Delivery Guys Reviews 

188
•
TrustScore 4.5 out of 5

4.7

Courier and Delivery Service
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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently state that the service is exceptional, noting that staff members go above and beyond to ensure items are safely delivered, assembled, and properly installed. Consumers also deeply appreciate the clear communication, polite demeanor of the team, and useful live tracking tools provided throughout the delivery day. However, some people mentioned that overall communication could sometimes be improved and delivery schedules occasionally suffered from unexpected time delays. A few reviewers also experienced notable difficulties trying to reach customer support or getting prompt assistance when scheduling issues arose.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, praising the helpful and polite drivers.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Service

Consumers find service to be exceptionally positive, describing it as professional, friendly, and reliable.... See more

Product

Customers consistently note positive experiences with product, expressing delight with their purchases and... See more

Customer service

Customers report a high level of satisfaction regarding customer service, highlighting constant communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guys drove down to the Isle of Wight with our Signature furniture order. We were kept informed of their progress and they arrived at the beginning of the agreed delivery slot. They then carried ev... See more

Rated 5 out of 5 stars

Paul and Brad delivered and installed our kitchen/dining room sofa on time in the most efficient and friendly manner. No mess left and all packaging materials taken away. Thanks guys, would definitel... See more

Rated 5 out of 5 stars

The two delivery men were terrific! Nothing was too much trouble, and they made sure I was happy with everything from start to finish. They went the extra mile by laying cloths down to protect the gla... See more

Rated 5 out of 5 stars

Re: Range cooker delivery. Great communication and friendly, prompt service. Assisted moving the item right into place. Could see it was safely stored/packaged in the van. Very much appreciated, would... See more

Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Delivery Service
  4. Shipping and Mailing Service
  5. Shipping Company
  6. Shipping Service

Written by the company

Home delivery service offering 2-man home delivery within the UK and Northern Ireland. We also arrange returns to Victorian Plumbing and Bathroom Mountain. You can book delivery to Northern Ireland and a courier to Northern Ireland. We offer 1 or 2-man delivery of tables, sofas, mattresses and other furniture and large items.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(188)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Awesome service from tracking, dispatch to delivery. Delivery man, MarcM, has gone the extra mile to bring items inside as he has seen me struggling.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Excelent communication

Excelent communication, brilliant and very helpful driver ( thank you Andy) , excellent service ( Thank you Tom) , I just wish all of deliveries would be done as this one. Thank you to you ALL.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Andy B was amazing in helping me

Had updating info on the drivers location, the estimated time was met with prompt and efficiency. Andy helped me beyond what was allowed and required and I am forever grateful!

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Couriers

Been using this courier company for about six years now. They deliver for my customers nationwide. Their communication both with myself and my customers is second to none. They keep us both fully updated all the times. There drivers are polite and very helpful. Over the years I have had so many comments from my customers to say how good they were and even go as far as mentioning them should they leave me any feedback. So do not hesitate to use them !!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

This was a great service

This was a great service. I was kept up to date with my expected delivery day, given a 6 hour slot but on the actual day, tracking became live & I could follow the driver on a map to know exactly when my delivery was arriving. Superb! Friendly driver, perfect delivery, thank you

26 April 2025
Unprompted review

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