I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was eas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Specialist audiological services. Auditory Processing Disorder - assessment and management. Tinnitus Management. Discrete hearing aids.
Contact info
9 Churchyard, SG5 1HR, Hitchin, United Kingdom
- 01462 506074
- hello@thehearingclinic.co.uk
- thehearingclinic.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended
Zhuqeelah has been very knowledgeable and helpful through the whole process, from me having the intense hearing tests and explaining the results, to buying the hearing aids and showing me how to use them properly with the app. Complex equipment and worth the extra cost to fully understand their functions and get the best out of them. Only used for a week, but great small product and already wishing I had bought them a number of years ago. No friend or family member has noticed me wearing them as yet, which is nice, as I guess it was a big reason of not wanting to buy eariler.
Very knowledgable and patient
A brilliant service with outstanding customer support
A excellent clinic who we would throughly recommend to anyone looking for hearing advice. We were advised through the whole process from physical examinations, hearing examinations to advise about which hearing devices would be appropriate for my needs. It was taken into consideration the impact of my hearing loss not only to myself but also on my family and a complete picture was built up of how the hearing loss impacts my life.
I've used the Hearing Clinic before and…
I've used the Hearing Clinic before and have always been very impressed with the service and staff, from the appointment desk onwards. This latest visit was no exception. The audiologist who dealt with me was very good and clear in explaining what she was doing. Since the earwax has been removed I can hear properly again.
Outstanding Hearing Care
Both my wife and I had struggled for years to find the right hearing solution - the one-size-fits-all approach not seeming to work for us. The Hearing Clinic, with its state-of-the-art equipment and efficient setup, changed that. Their very reasonable fixed-cost system provided excellent value for the comprehensive care we received. The clinic has several qualified clinical audiologists, and Candice Green, a professional audiologist, stood out with her patient and understanding approach. She guided us through every step, adjusting the rehab program to fit our unique needs, (down to canal size!) , and explaining everything clearly. Candice was incredibly sensitive to our preferences, constantly fine-tuning the equipment and technology. The testing was thorough, and she made several attempts to find the perfect solution. Her dedication and care, combined with the clinic’s advanced facilities, transformed our hearing experience and significantly improved our quality of life. We are deeply grateful for the thoughtful and personalised service we received and highly recommend The Hearing Clinic to anyone seeking comprehensive hearing care.
Efficient and friendly service
Efficient and friendly service - and the treatment made a big difference
As always great service looking after…
As always great service looking after my individual needs by really caring people
Happy customer!
Excellent , first class service, listened to my needs, and provided the solution, lovely friendly staff, very professional and recommended the correct product , great experience, and I can hear!! Many thanks to all. X
very professional
very professional, detailed explanation. I had a great experience and would definitely recommend.
Undivided personal professional…
Undivided personal professional attention as usual from my Audiologist for my annual check-up.
Are you listening????
Excellent 2 hour appt. with Senior Audiologist Ms Patel. Answered my questions and explained each step of the analysis of my hearing impairment
Very Happy
Great! professional and friendly.
Bridget is amazing! she explains what tests she is doing in a way that is easy to understand.
Helpful and on time
The appointment was on time and successful . All the staff were very helpful.
Bridgitte and her team are not only…
Bridgitte and her team are not only experts in their field they are kind, caring and thoughtful practitioners.
Brief summary of why I gave my experience with the Hearing Clinic a five star rating …
The highly professional yet friendly approach of the staff together with the range of equipment available to assess my hearing needs were the major factors in my review.
good communication skills and caring…
good communication skills and caring approach, thank you
Made to feel so welcome and comfortable…
Made to feel so welcome and comfortable that I forgot why I was there. Great service and very reasonable prices. Highly recommend.
My ongoing needs are completely met
My ongoing needs are completely met, giving me total confidence. As I attend regularly I no longer have to worry about ear infections requiring wax removal and struggling with my GP as I was before attending the Hearing Clinic, and previously receiving inappropriate treatment. Brigitte diagnosed my problem and I have been greatly impressed by her expertise and caring treatment.
Know what they're doing
I waited 3 weeks for my appointment which was for ear wax removal. I thought the wait was long but
During the appointment the audiologist was very good. She even recommended a brilliant child hearing specialist to me as my child is under 5 and most places will not perform hearing tests in children under 5.
They care about their patients and will give good, honest advice and because of this I would recommend them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








