The Hearing Clinic Reviews 

758
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and audiologists for being extremely professional, welcoming, and genuinely knowledgeable during every appointment. People appreciate the exceptionally thorough and comprehensive hearing assessments, noting that all diagnostic tests and procedures are carefully explained. Consumers also highlight the prompt scheduling and efficient service that consistently make every clinic visit comfortable and reassuring. Reviewers report that the prescribed hearing aids and ongoing professional support provide remarkable long-term benefits and noticeable hearing improvements. Visitors consistently emphasize that nothing is ever too much trouble for the team, ensuring total confidence.

What people talk about most

Staff

Reviewers mention positive feedback about staff, describing them as professional, approachable,... See more

Service

Consumers find service to be positive, highlighting thorough examinations and professional care. Reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how welcoming and... See more

Product

People report positive experiences with product, finding their hearing aids to be excellent and superior to... See more

Customer service

Customers had positive experiences with customer service, highlighting professional help, thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was eas... See more

Rated 5 out of 5 stars

Visited Milngavie Hearing Clinic today and once again it was a very positive experience. Monica was very professional and, knowledgeabl, she put me at ease immediately. Feel great knowing I was in... See more

Company replied

Rated 5 out of 5 stars

I got a quick appointment and the receptionist was very friendly and helpful. My consultation was with Amy who listened to all I had to say, answered all my questions, explained the tests I was going... See more

Rated 5 out of 5 stars

Excellent after service. Very knowledgeable, understanding, informative and nothing is too much trouble. Teaching how to use the app effectively, showing and demonstrating the app and maintenance of t... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Specialist audiological services. Auditory Processing Disorder - assessment and management. Tinnitus Management. Discrete hearing aids.


Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

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4.9

All reviews

(758)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service we received today was…exemplary

The service we received today was exemplary. Glen made my mother in law feel very comfortable while clearing what seemed to be a massive amount of ear wax from both ears. He conversed with her through every step and even showed us before and after photos. I would recommend The Hearing Clinic Ltd to anyone having issues with their ears or hearing. Once again thanks Glen 😊

4 June 2025
Unprompted review
The Hearing Clinic logo

Reply from The Hearing Clinic

Hello - we are The Hearing Clinic based in Hertfordshire - please can you remove this review and post it on the correct Trust Pilot account. I am sure Glen would love to hear from you.

Rated 5 out of 5 stars

Best clinic for hearing difficulties

I got fitted with a new pair of hearing aids. Bridgitte took great care to measure all aspects of my hearing response and apply the appropriate settings to the aids. I had to go back for some tweaks to the settings and I was fitted in very quickly for this. I think you get the best care from the most knowledgeable audiologist and I wholeheartedly recommend this clinic.

13 May 2025
Rated 5 out of 5 stars

Ear wax removal

I've been having problems for a while now with a serious build of of ear wax (complicated by having very narrow ear canals) that made it difficult to remove, in fact I had to visit 3 times, but Candice never gave up on me, as had previous audiologists! She was very gentle but persistent, determined to resolve the issue, and happy to say I'm now hearing better than I have in years! Thanks Candice!

22 April 2025
Rated 5 out of 5 stars

I was made to feel special

I was made to feel special.
These hearing aids have made a most amazing difference to my life. I've suffered hearing loss for a few years now, and forget what normal hearing is like, but with these aids, sounds really do sound like normal. Background is no longer overbearing, in fact I no longer hear background.

22 February 2025
Rated 5 out of 5 stars

It was a routine appointment for wax…

It was a routine appointment for wax removal which was done in a very thorough and effective way. The audiologist. Candice, also responded to the fact that musical upper frequencies are now sounding out of tune. Her new music programme for my hearing aids has made a significant improvement.

12 February 2025

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