The Hearing Clinic Reviews 

758
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and audiologists for being extremely professional, welcoming, and genuinely knowledgeable during every appointment. People appreciate the exceptionally thorough and comprehensive hearing assessments, noting that all diagnostic tests and procedures are carefully explained. Consumers also highlight the prompt scheduling and efficient service that consistently make every clinic visit comfortable and reassuring. Reviewers report that the prescribed hearing aids and ongoing professional support provide remarkable long-term benefits and noticeable hearing improvements. Visitors consistently emphasize that nothing is ever too much trouble for the team, ensuring total confidence.

What people talk about most

Staff

Reviewers mention positive feedback about staff, describing them as professional, approachable,... See more

Service

Consumers find service to be positive, highlighting thorough examinations and professional care. Reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how welcoming and... See more

Product

People report positive experiences with product, finding their hearing aids to be excellent and superior to... See more

Customer service

Customers had positive experiences with customer service, highlighting professional help, thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was eas... See more

Rated 5 out of 5 stars

Visited Milngavie Hearing Clinic today and once again it was a very positive experience. Monica was very professional and, knowledgeabl, she put me at ease immediately. Feel great knowing I was in... See more

Company replied

Rated 5 out of 5 stars

I got a quick appointment and the receptionist was very friendly and helpful. My consultation was with Amy who listened to all I had to say, answered all my questions, explained the tests I was going... See more

Rated 5 out of 5 stars

Excellent after service. Very knowledgeable, understanding, informative and nothing is too much trouble. Teaching how to use the app effectively, showing and demonstrating the app and maintenance of t... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Specialist audiological services. Auditory Processing Disorder - assessment and management. Tinnitus Management. Discrete hearing aids.


Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(758)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good staff

Good staff, Good ability. There's always a but - with one's cynicism, a professionally prepared licence to print money...
That this review may receive a public airing will be interesting

1 January 2026
Rated 5 out of 5 stars

Very thorough ear examination and audio…

Very thorough ear examination and audio tests. I am very pleased with the outcome and am able to hear clearly for the first time in years. The hearing aids prescribed are far superior to my previous hearing aids. I am very grateful.

17 June 2026
Rated 5 out of 5 stars

Friendly reassuring and professional

Angelique was so welcoming and put me at ease as I was a little nervous. She was also very professional and explained everything very clearly. From the time I entered the clinic I was made to feel welcome and put at ease. I would really recommend it to anyone with hearing problems.

2 June 2026
Rated 5 out of 5 stars

Very kind

Very kind, caring and professional. Both my children are under the care of Angelique who is patient with the children and always ready to answer any questions concerning the hearing health.

23 May 2026
Rated 5 out of 5 stars

Always been fully satisfied

Always efficient and timely. Staff professional and friendly. What more needs to be said? I have used the clinic for over three years and always been fully satisfied with the service.

12 May 2026
Rated 5 out of 5 stars

We attended the Hitchin clinic and…

We attended the Hitchin clinic and Angelica was super with our 8 year old daughter, who attended for an APD assessment. The assessment was thorough and lots of breaks inbetween. We received great communication and follow up report. Would 💯 recommend.

13 May 2026
Rated 5 out of 5 stars

Hearing the world again

The Hearing Clinic made the experience of having hearing aids fitted a very positive one. The hearing test felt very thorough and professional, and everything was explained clearly at each stage. I felt in safe and confident hands throughout.

The fitting of my Starkey hearing aids was handled with care and patience, and I was given time to understand how they worked and what to expect. What could have felt daunting was made reassuring and straightforward. A special surprise was hearing birdsong from the churchyard opposite. I was slightly overwhelmed and moved to hear this lost sound again.

I would highly recommend The Hearing Clinic to anyone considering hearing aids.

20 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look