I am so happy with my order from gourmet pantry.Delivery was fast and food was beautifully packed.I had variety of snack foods and they all look delicious. Jen’s biscuits are so delicious, highly rec... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We have appreciated the convenience and the quality of the meals from Gourmet Pantry . It was recommended to us by a neighbour who is on his own. I have been involved in food preparation as a consum... See more
i have purchased the tart cases from many different places and they always turn up chipped and broken. The gourmet pantry package delicate items with so much care and include a note letting Australia... See more
Company replied
Exceptional online service as usual, my Dad loves his hampers of special treats he wouldn't normally be able to buy as an 86 yr old pensioner. I love being able to spoil him from a distance and the se... See more
Company replied
Company details
- Gift Basket Store
- Corporate Gift Supplier
- Gift Shop
- Gourmet Grocery Store
- Hobby Store
- Online Food Ordering Service
Written by the company
The Gourmet Pantry was founded by Australian foodies to help bridge the gap between gourmet food distributors and the people who enjoy their products. We are exclusively online to keep the prices of our products low, and so we can supply Australia's best food brands to customers wide across the nation! We supply only Australia's best brands. Today, we represent household names like Ernest Hillier Chocolates and Valley Produce Company, as well as regional Australian brands such as The Regimental Condiment Company. We also venture up to the Mediterranean coast to supply Italy's favourite one-pot gourmet meals from Tiberino.
Contact info
2 Sawmills Way, 3228, Torquay, Australia
- 1300 936 406
- info@thegourmetpantry.com.au
- thegourmetpantry.com.au
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Excellent options
Excellent options, great variety and varying price points. Beautifully packaged and easy efficient tracking.
17 November 2025
Reply from The Gourmet Pantry
Thank you so much for your wonderful review, Kath! We're thrilled to hear you enjoyed the variety, price options, and packaging, and that the tracking was smooth and efficient. We truly appreciate your feedback and hope to assist you again soon.
Sarah - The Gourmet Pantry.
The delivery was fast and everything…
The delivery was fast and everything was packed well. The mini tartlet cases were fresh and perfect for my lemon meringue tartlets. I will buy them again.
8 November 2025
Unprompted review
Reply from The Gourmet Pantry
Thank you so much for your lovely review, Clara. We're happy to hear everything arrived safely and well packed. We look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
i have purchased the tart cases from…
i have purchased the tart cases from many different places and they always turn up chipped and broken. The gourmet pantry package delicate items with so much care and include a note letting Australia post that it is a delicate item. Furthermore on all occasions the product arrived earlier than expected.
18 October 2025
Reply from The Gourmet Pantry
Thank you for your lovely feedback, Fiona! We’re so glad your tart cases arrived safely and on time. Our team takes great care with every order, and it’s wonderful to know it shows. We look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Thank you so much for your kind words, Ann.
We're thrilled to hear how much you love the beetroot jam; it's a favourite of ours too!
Looking forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Thanks so much for your lovely review, Joanne! We're glad to hear your order arrived well packaged.
We hope you love the items you've selected just as much once you dig in! Feel free to let us know what you think once you've had a chance to try everything.
Sarah - The Gourmet Pantry Team.
Packaging was next level so lovely to unwrap.
Packaging was next level so lovely to unwrap. My pastry cases had a great use by time line on them so I don’t have to quickly use them. I will be ordering more that’s for sure. My thanks to my friend for recommending the Gourmet Pantry.
17 September 2025
Reply from The Gourmet Pantry
Thank you so much for your wonderful feedback, Ginette. We believe unwrapping should be just as delightful as what’s inside. It’s also great to know the pastry cases arrived with plenty of shelf life for you to enjoy at your own pace.
We truly appreciate your support, and a big thanks to your friend for the recommendation. We look forward to your next order.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Thank you so much for your kind words, Brett! We’re thrilled to hear you were happy with our service and the quick delivery. Your support means a lot to us, and we look forward to serving you again soon.
Sarah - The Gourmet Pantry Team.
Very Polite & efficient service
Very Polite, helpful & efficient Service.
After I had made a mistake with my order, I called the Gourmet Pantry & nothing was a problem for them to fix it.
I have already recommended them to others!
31 August 2025
Reply from The Gourmet Pantry
Thank you so much for your lovely words, Lyn. We’re so glad we could help sort out your order quickly and easily. It’s always our goal to make things as smooth as possible for our customers. It truly means a lot that you’ve recommended us to others. We look forward to helping you again soon.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Thank you so much for your lovely review, Emma! We're thrilled to hear you had a great experience and found the ordering process easy. It means a lot to know our products make great gifts. We love being part of those special moments. We hope to assist you again soon.
Sarah - The Gourmet Pantry Team.
Mouth watering goodness.
I couldn’t believe how quick the order came. I was ecstatic. I first tried the fig and honey caramelised balsamic when I received it in a hamper. I made my friend source it as I had to have it again and I’m not good at technology . Thank god she found that The Gourmet Pantry stock it. What’s also great is that it’s right here in Melbourne. This balsamic is mouth watering goodness in a bottle. It makes all my food come alive.
25 August 2025
Reply from The Gourmet Pantry
Thank you so much for this amazing review, Helena! We're absolutely thrilled to hear how much you love the fig and honey caramelised balsamic. It’s wonderful that your friend helped you track it down, and we're so glad you found us here in Melbourne. Knowing that our balsamic is bringing your meals to life makes our day. We can't wait to assist you again soon.
Sarah - The Gourmet Pantry.
Exceptional online service as usual
Exceptional online service as usual, my Dad loves his hampers of special treats he wouldn't normally be able to buy as an 86 yr old pensioner. I love being able to spoil him from a distance and the service is amazing. I forgot to send a card one time and they rang me to see if I wanted to add a card. 100% recommend this company. Keep up the great work team 👏 ❤️
28 August 2025
Reply from The Gourmet Pantry
Thank you so much for the lovely review, Christine! We're thrilled your dad enjoys his hampers and that we can help you spoil him from afar. Your kind words and recommendation mean the world to us. Thanks for your continued support.
Sarah - The Gourmet Pantry Team.
Just a really great way to buy really great food.
Just a really great customer experience. Product delivered promptly and with lots of care. The Ottolenghi jars are magnificent!
28 August 2025
Reply from The Gourmet Pantry
Thank you so much for your wonderful review, David! We're thrilled to hear you had a great experience with us and that your order arrived safely. The Ottolenghi range is truly something special and we're so glad you're enjoying them! We really appreciate your support and hope to welcome you back again soon.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Thank you so much for your lovely review, Cheryl! We're thrilled to hear you enjoyed both the service and the product. Your recommendation means a lot to us, and we look forward to helping you again soon.
Sarah - The Gourmet Pantry Team.
Consistently good
This was my third box sent out as a gift. Each time the recipients were delighted with the selection of goodies and alcohol. Also verypleased with the very quick shipping time.
24 August 2025
Reply from The Gourmet Pantry
Thank you so much for your continued support, Judy! We're absolutely thrilled to hear that each gift box has been so well received. It's wonderful to know the selection and speedy delivery have consistently impressed. We truly appreciate you choosing us again and again and looking forward to helping you with the next gift.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Thanks so much for your lovely review, Ann! We're glad you enjoyed the Confileta's. We look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Perfection and great service
25 August 2025
Reply from The Gourmet Pantry
We're thrilled to hear you enjoyed your experience with The Gourmet Pantry, Mike. Thank you for your wonderful review. We truly appreciate your support and hope to welcome you back again soon.
Sarah - The Gourmet Pantry Team.
I’d written a review already
I’d written a review already. The company responds quickly and products arrive promptly. The Bundaberg Rum chocolates though, are a bit ordinary. Chocolate coating underwhelming. That’s an issue with Bundaberg Rum, not the Gourmet Pantry.
7 September 2025
Unprompted review
Reply from The Gourmet Pantry
Thank you for taking the time to leave another review. We really appreciate your continued support and honest feedback. We're glad to hear you were happy with our service and delivery times.
We’re sorry to hear the Bundaberg Rum chocolates didn’t quite meet expectations.
Thanks again for shopping with us!
Sarah - The Gourmet Pantry Team.
Great provider
Great provider - easy to find a basket - many to choose from; fair price; arrived early; able to attach a gift card.
24 August 2025
Reply from The Gourmet Pantry
Thank you so much for your kind words, Tracy! We're delighted to hear you found the perfect basket with ease and that everything met your expectations. We truly appreciate your support and hope to help you with your next gift soon.
Sarah - The Gourmet Pantry Team.
Quality item and quality service.
25 July 2025
Reply from The Gourmet Pantry
Thank you so much for your lovely review, Rob! We're thrilled to hear you were happy with both the product and the service. We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Sarah - The Gourmet Pantry Team.
Products arrived promptly &…
Products arrived promptly & delightfully packaged. Thank you.
21 August 2025
Reply from The Gourmet Pantry
Thank you so much for your kind words, Lisa! We're thrilled to hear that your order arrived promptly and that it was beautifully presented. We truly appreciate your support and hope to welcome you back to The Gourmet Pantry again soon.
Sarah - The Gourmet Pantry Team.
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