Ordered both Rabanne 1 Million EDT 100ml and Spice Bomb EDT 90ml. Both arrived quicker than I expected and both boxed. Bottles were full and the scent was as expected. Both were advertised as testers... See more
Company replied
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Ordered both Rabanne 1 Million EDT 100ml and Spice Bomb EDT 90ml. Both arrived quicker than I expected and both boxed. Bottles were full and the scent was as expected. Both were advertised as testers... See more
Company replied
Awful customer service. Scammers. Ordered two Victoria secrets body mists. Never received parcels, tracking did not work as possibly given a fake tracking number or one that did not exist. When e... See more
Ordered a Issey Miyake L'Eau D'Issey Pour Homme Eau De Toilette Spray 125 ml. No problem with transaction and good value for price paid at £27 odd plus postage BUT I was shocked to receive a packa... See more
Hi ordered YSL Kouros Monday, dispatched later that day, received relevant product in original unopened box Thursday afternoon able to track Royal mail service all the way. Have tried my order along w... See more
We’re The Fragrance Warehouse; the fragrance retail and e-commerce brand here to provide you with the latest discounted fragrances and beauty products.
Mica Building, 16B Church Road,, FY83NE, Lytham St. Annes, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically takes over 1 month to reply
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Beautiful fragrance at an excellent price. Great service.
This Molton Brown product has been discontinued by them, so I was delighted to find it sold by Fragrance Warehouse.
Good service.
Amazing fragrance and amazing price, no fuss on delivery either. Would highly recommend to anyone looking for authentic fragrances for a discounted price.
I placed my order almost two months and have still not received it. I have sent 4 emails requesting updates and have also still not received a reply. It is my first time using this company and I have been very let down that money has been taken and yet I have not received anything, let alone a reply.
Genuine products (even though they are sold as 'tester'). Great prices.
Perfume arrived quickly and a well packed. It was classed as a tester, but although it was minus a proper box, the bottle and contents looked as new.
I am well pleased as I couldn’t get this anywhere else at a sensible price.
I would recommend and use again!
Great service, I'm very happy with my purchase. Will buy my favorite parfum again
Price bit expensive 😕 in the future I hope to buy from your company again
Took longer than I thought to come from UK to N. Ireland.
Good fast services from the retailer and delivery. First time I have shopped here, but will certainly do so again.
Prompt delivery. Value for money price. Despite being a tester came in a box. Well presented. Lovely fragrance.
The Perfume Warehouse is my little secret for bargains and I’ve contemplated keeping them all to myself, but….. Ive decided to share them with you all with another review. So many words I could use, brilliant, fantastic, awesome…all true, so you have to decide if I keep them as my little secret or whether you give them a try…😊
Messaged asking where my delivery was, no response and still haven’t received any items i paid for

Reply from The Fragrance Warehouse
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