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Perfume Warehouse Ltd Reviews 384

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often noting them as the best available, and appreciate the wide selection of products, including hard-to-find items. Many consumers highlight the swift and efficient delivery service, with orders frequently arriving earlier than expected and well-packaged. The overall service is often described as professional and helpful, making the purchasing process smooth and satisfying. However, some customers were not happy with receiving incorrect or old products. A few people mentioned getting items different from what they ordered, such as a shower gel instead of a body lotion, or the wrong version of a fragrance. There were also instances where customers received perfumes that appeared to be very old, with degraded scents or damaged packaging, despite being sold as new.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the amazing prices, authenticity,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency. Many... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the amazing and affordable... See more

Service

Customers consistently express satisfaction with the service. Many reviewers highlight the great service,... See more

Order

Reviewers mention positive feedback about their orders. Many customers found the ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

First time using Perfume Warehouse as looking for a gift for a better half,price was great ,communication via email was great and delivery was quick cant ask for anything more.So easy 5 star review an... See more

Rated 5 out of 5 stars

I found the owner ( I will have to pop back to thank him personally & ask his name ) to be a True Gentleman.. helpful, personable and respectful. I presume it was his wife who was also present..... See more

Rated 5 out of 5 stars

Managed to get perfume on here for my mother that you can hardly get anywhere else as another place let me down. Really good price and fast delivery. This is definitely my go to place for fragrance no... See more

Rated 5 out of 5 stars

Have bought this perfume for my granddaughter for over ten years and some years it has been hard to get. Delighted to purchase it from Perfume Warehouse at a really good price, no problem checkout a... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier
  4. Health and Beauty Shop

Written by the company

Discover Luxury Fragrances at Perfume Warehouse At Perfume Warehouse, we take pride in offering an exquisite selection of premium perfumes to fragrance enthusiasts across the United Kingdom, Germany, and France. Whether you’re seeking timeless classics or the latest trending scents, our collection is thoughtfully curated to cater to every style and occasion. Spring is in the air, and it’s time to refresh your scent wardrobe! Discover the perfect blend of floral, fruity, and citrusy fragrances that capture the essence of blooming gardens and warm breezes. Why Choose Spring Perfumes? ✔ Light & Refreshing Scents ✔ Perfect for Daytime & Casual Wear ✔ Inspired by Nature’s Rebirth

ONLINE SUPPORT

Sale & Advice Call Free 0800 917 2200

Sale & Advice Call Free 0800 917 2200
Perfume Warehouse offers a premium shopping experience with FREE & FAST delivery, including next-day delivery for orders placed by 3:00 PM in UK. Enjoy our FREE gift wrapping service on request, making every purchase extra special. Need help? Our friendly team is available for sale and advice via our free helpline at 0800 917 2200. Plus, shop confidently with our 30-day return policy. Experience exceptional service and luxury fragrances at Perfume Warehouse!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

384 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great value for money

As a fragrance girlie there’s nothing I love more than being able to find a pricy fragrance for less elsewhere. The prices are amazing authentic products and the shipping etc was amazing. First of many orders

10 April 2026
Rated 5 out of 5 stars

First time using Perfume Warehouse

First time using Perfume Warehouse as looking for a gift for a better half,price was great ,communication via email was great and delivery was quick cant ask for anything more.So easy 5 star review and will be my first stop next time

4 April 2026
Rated 5 out of 5 stars

Great service

The fact that it was a family run business and they sent a freebie- great service and thought.
You don’t experience that very often.

3 April 2026
Rated 1 out of 5 stars

I spent £79.99 on a perfume and was sent a used

I spent £79.99 on Reef 33 perfume, but I was sent a returned or display product that didn’t have the plastic packaging you would expect from a brand-new item. The perfume started coming out from the very first spray, which confirmed my suspicion. The only reason I don’t want to return it is to avoid the hassle. The only thing I can hope for is that it is a genuine product, and this has been a lesson learned not to buy from sites I don’t fully trust.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company.

Managed to get perfume on here for my mother that you can hardly get anywhere else as another place let me down. Really good price and fast delivery. This is definitely my go to place for fragrance now. Highly recommend using this company.

12 March 2026
Rated 3 out of 5 stars

Full refund given after a reminder.

I wanted to edit my previous 1 star review as I received a full refund on making a telephone call to ask where it was. A very pleasant man assured me that it was in the pipeline. It was credited to my PP account the next day. But I cannot find my original review. The chap I was talking to was very persuasive that I should change it once I had received the refund. So this is what I’ve done.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service & products

Great service, great value and very fast delivery.
The items I ordered arrived very quickly and were packaged very well.
No problems at all.
All the confirmation of my Order was just as you would expect.
Thank you for a wonderful service.

6 March 2026

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