Ordered both Rabanne 1 Million EDT 100ml and Spice Bomb EDT 90ml. Both arrived quicker than I expected and both boxed. Bottles were full and the scent was as expected. Both were advertised as testers... See more
Company replied
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See what reviewers are saying
Awful customer service. Scammers. Ordered two Victoria secrets body mists. Never received parcels, tracking did not work as possibly given a fake tracking number or one that did not exist. When e... See more
Ordered a Issey Miyake L'Eau D'Issey Pour Homme Eau De Toilette Spray 125 ml. No problem with transaction and good value for price paid at £27 odd plus postage BUT I was shocked to receive a packa... See more
Hi ordered YSL Kouros Monday, dispatched later that day, received relevant product in original unopened box Thursday afternoon able to track Royal mail service all the way. Have tried my order along w... See more
Company details
Written by the company
We’re The Fragrance Warehouse; the fragrance retail and e-commerce brand here to provide you with the latest discounted fragrances and beauty products.
Contact info
Mica Building, 16B Church Road,, FY83NE, Lytham St. Annes, United Kingdom
- help@thefragrancewarehouse.co.uk
- thefragrancewarehouse.co.uk
4.1
Great
389 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically takes over 1 month to reply
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Nice product and I would order again through Fragrance Warehouse
I ordered a blusher and it came in a week, the blusher is sealed and new and was a good price. The delivery was royal mail but it wasn't possible to track as tracking didn't update until it was delivered, however I would use Fragrance Warehouse again.
1 September 2025
Reply from The Fragrance Warehouse
Thank you for shopping with The Fragrance Warehouse. We hope to see you again soon. Use code TRUST5 for 5% off your next order.
Reply from The Fragrance Warehouse
Thank you for shopping with The Fragrance Warehouse. We hope to see you again soon. Use code TRUST5 for 5% off your next order.
Although I wasn't happy with my…
Although I wasn't happy with my product. I had a great experience with the company - I would use this business if needed in the near future.
30 June 2025
Reply from The Fragrance Warehouse
Thank you for shopping with The Fragrance Warehouse. We hope to see you again soon. Use code TRUST5 for 5% off your next order.
Very efficient fast delivery
Very efficient fast delivery. Everything well packed and safe.Loving my perfume Thankyou.
30 June 2025
Reply from The Fragrance Warehouse
Thank you for shopping with The Fragrance Warehouse. We hope to see you again soon. Use code TRUST5 for 5% off your next order.
Reply from The Fragrance Warehouse
Thank you for shopping with The Fragrance Warehouse. We hope to see you again soon. Use code TRUST5 for 5% off your next order.
AVOID!!!
I ordered a Ted Baker Men’s Skinwear 100ml EDT expecting a genuine retail product, but received tester bottles clearly marked “not for resale.” This was never disclosed in the product description.
After multiple emails, I received no refund or meaningful response. I’ve now had to escalate the issue to my bank to recover my money. Very disappointing experience — I’d strongly advise others to avoid.
19 June 2025
Unprompted review
Great:)))))
30 June 2025
Reply from The Fragrance Warehouse
Thank you for shopping with The Fragrance Warehouse. We hope to see you again soon. Use code TRUST5 for 5% off your next order.
Wrong perfume sent
Sent me the wrong perfume and I don't think it was a mistake. Don't expect to get what you order
23 June 2025
Unprompted review
Do not order from here!
Do not order from here. Received testers instead of the real item. Returned using prepaid label and RM have not been able to deliver it back to them after 9 days...
2 June 2025
Unprompted review
Don't waste your money!
Don't waste your money!
I bought a tester . It had mucky fingerprints over the neck and all over bottle.
The perfume isn't genuine and is obviously out of date.
9 May 2025
Unprompted review
Awful customer service/will not be using this site again
Awful customer service. Scammers. Ordered two Victoria secrets body mists. Never received parcels, tracking did not work as possibly given a fake tracking number or one that did not exist. When emailed customer service team they said Royal Mail card was left, when emailed them back saying no card was left then they said they will contact me back and then several emails sent never received any reply or refund.
17 March 2025
Unprompted review
Excellent service
Excellent service quick delivery sadly not the fragrance i ordered but i like it all the same.
3 April 2025
Super deals and fast delivery with…
Super deals and fast delivery with great communication
31 March 2025
Brilliant experience
Ordered Chantilly by Dana for my mam for mother's Day, it was one of the 'tester' bottles and all I can say "excellent" fantastic price, in original box and well packed with a fast delivery...will definitely buy from the fragrance warehouse again. Definitely recommend from my experience
13 March 2025
Unprompted review
My favourite aftershave at a reasonable…
My favourite aftershave at a reasonable price....what's not to like.
3 March 2025
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