The Fleece Company Reviews 

4,667
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 4,313 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality and softness of the products, often highlighting the natural materials like cotton for their breathability and comfort. Many reviewers find the blankets ideal for various uses, especially in warm weather, appreciating their ability to regulate temperature and provide a snuggly feel. People consistently recommend these products for their overall amazing quality. However, some customers also noted significant discrepancies in product sizing, with blankets often running smaller than expected or advertised dimensions not matching standard bed sizes. Additionally, a few other people also felt that delivery could take a long time, with some orders experiencing significant delays. Some people also mentioned issues with order fulfillment, such as receiving incorrect items or colors, and found the return process challenging due to high costs and international shipping requirements.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing satisfaction with the softness,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the softness, thickness, and overall... See more

Order

Reviewers highlight ambiguous aspects of order, with some finding the ordering process easy and quick,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting quick and smooth... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers expressing dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the quality of the blanket! Justine was a great help because the King size blanket was too small for our regular size King bed. She helped me to replace it with the XL King blanket. I reco... See more

Rated 4 out of 5 stars

I ordered 2 of these muslin blankets for the hot weather and they are great. They wash well and keep you lovely and cool at night. Have just ordered 2 more on a get one free offer in a bigger size. Un... See more

Rated 4 out of 5 stars

When previously purchasing your muslin blankets, they took a long time to arrive. I’m hoping these may be speedier. Blankets are nice quality though.

Rated 4 out of 5 stars

Hopefully it's a nice light blanket. Husband needs very light coverage at night. Ordered for a regular size blanket for our twin beds.



Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.9

All reviews

(4,667)

4,512 reviews in the last 12 months

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Rated 5 out of 5 stars

Zero Regrets

Easy to order, great color selection. Delivered quickly and packaged well. My son (18) has been wrapped on the couch in one since they came. He plans to use it as his “comforter” when he moves into his dorm in the fall.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

This blanket was exactly what I hoped…

This blanket was exactly what I hoped for, except the size. The mistake is mine; I assumed a double would be the same as a full sized blanket, instead of reading the measurements as part if the description. I emailed The Fleece Company and received an answer very quickly. Nina, the customer service rep, empathized with my mistake and gave me options to make sure I would be satisfied. Five stars to Nina and zero to me for not reading everything before purchasing!

10 July 2026
Unprompted review
Rated 4 out of 5 stars

Good quality material

I ordered 2 queen size muslin blankets and 2 pillowcases. The 2 blankets I received measured as twin size. While that was disappointing, the customer service rep, Sara, was very helpful in making sure I received a replacement and was satisfied. This error in shipping is the only reason I’m giving a rating of 4 stars. The material is soft and lightweight. Perfect for summer weather, and the color of the material correlates with the swatches on the website.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

The size literally made me laugh

The size literally made me laugh ! These would barely suit a baby bed. The queen size would best be used as a small throw for the side of a chair.

16 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi Joshua,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 4 out of 5 stars

The product is much smaller

The product is much smaller than expected, but the quality is great. Don't expect the queen-size blanket to fit people. Shipping takes a bit long as well.

6 July 2026
Unprompted review
Rated 2 out of 5 stars

I,like quite a few others whose reviews…

I,like quite a few others whose reviews I have read, incorrectly ordered the wrong size. I asked if I could request an exchange for the larger size and was told no but I could return them for a refund. As they don't fit my beds I decided to do that , until the cost of returning was more than what I had paid in the first place as they had to returned to Germany.

6 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi there,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 1 out of 5 stars

Return shipping awful and very thin blankets

I would not suggest this company. The blankets are extremely thin and in order to return you have to pay shipping yourself and then ship them to Germany - which cost me $32 just to return the $78 item. Lets see if I even get a refund from them. They do not list on the website that returns must be shipped to Germany or I may not have purchased from them. I did email support before posting this review and they did not respond to my concerns. I see they are asking me to reach out again I will and will update if anything changes.

7 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi Briel,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 5 out of 5 stars

Love at First Snuggle

I love my muslin blankets! They are exactly the right weight to make a positive difference in my sleep during the summer. I’m so glad I ordered them.

15 July 2026
Unprompted review
Rated 2 out of 5 stars

Nina was helpful in getting me another blanket.

Nina was helpful in getting me a blanket that sort of fits my bed. I ordered a queen size and the free one a standard size. The queen might have fit a twin size and the standard was throw size. My new king size blanket just arrived and will just cover the top of my queen size bed. Without Nina I would not have received the new one.

15 June 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi Pattie,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 3 out of 5 stars

Size

I ordered queen size muslin blankets. They fit a twin size bed which is a 1 star award. Sara in customer service was friendly, polite and accommodating. Sara sent one king size blanket free of charge which bumps up the award to 3 stars. King size has a side overlap of only 4 inches each side on the queen bed. It’s a good size for a double bed.

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Very poor quality and deceptive sizing

The blanket I purchased from The Fleece Company is not as advertised and is of exceptionally poor quality.
I ordered a queen-size blanket. However, the blanket I received is significantly smaller than expected and is closer to the size of a small twin blanket or even a throw. It does not reasonably match the advertised dimensions or fit a queen-size bed.

More concerning is the product's poor quality. I carefully followed the care instructions and washed the blanket once in cold water and line dried it. After that single wash, the blanket shed an excessive amount of lint, leaving a considerable amount of cotton fibers in my washing machine. In addition, the blanket has already begun unraveling at the seams, which is unacceptable after only one gentle wash.
Based on my experience with other cotton muslin products, I would not expect a blanket to experience excessive lint shedding, seam failure, or premature deterioration after being washed according to the manufacturer's instructions.

I contacted The Fleece Company to report these issues, but I have not received a satisfactory resolution. I have also contacted my credit card company to dispute the charge because I believe the product is defective and is falsly adverting the blanket is not of acceptable quality, does not match the advertised queen size, and has begun falling apart after only one wash despite proper care.

I have reached out repeatedly to the customer service number and the email posted online is not valid. No one from customer answers.

5 May 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi there,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 5 out of 5 stars

The perfect summer blanket!

These blankets are perfect for summer nights! I ordered one for my son and he raved about it so much , I had to order one for my daughter. Light but warm. Perfect! Love the baby blue color!

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a BOGO King size cotton…

Ordered a BOGO King size cotton blanket. Followed the washing instructions exactly. Once they were dry they were now at best a full size blanket. Return policy said must be returned in original packaging which was plastic bags. No return label so you are responsible for return shipping. BUYER BEWARE!! DON’T GET FOOLED!!!

15 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi Maureen,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

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