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The Fleece Company Reviews 

4,512
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,109 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the blankets, noting their exceptional softness and ability to regulate body temperature, making them comfortable in various climates. Many appreciate that the products are made from natural fibers like 100% cotton, which contributes to their breathability and skin-friendly properties. People also highlight the beautiful color selection and the fact that the blankets become even softer with each wash. However, some customers also noted issues with product sizing, finding that blankets were often smaller than expected or advertised, leading to dissatisfaction. There were occasional concerns regarding delivery times, with some orders taking longer than anticipated to arrive, and a few instances of incorrect items being shipped. Additionally, a minority of people were dissatisfied with the perceived poor quality of some products, stating they did not match website descriptions or images.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing satisfaction with the softness, comfort, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the softness, breathability, and overall... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy and praising... See more

Delivery service

People report ambiguous experiences with delivery service, with some reviewers praising fast delivery and... See more

Price

Clients share ambiguous opinions on price, with some reviewers expressing satisfaction, finding the price... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is my third review of The Fleece Company. In the end, they did their best to satisfy me after I ordered blankets without studying the size. MAKE SURE to look at the measurements rather than th... See more

Rated 4 out of 5 stars

I RECEIVED 3 BLANKETS THAT WERE NOT THE CORRECT SIZE, AND WERE TOO SMALL TO USE. I BELIEVE THEY ARE BABY BLANKETS. SO I TEXTED THE FLEECE COMPANY AND ASKED IF I COULD RETURN THE STILL PLASTIC-WRAPPED... See more

Rated 4 out of 5 stars

I purchased the BOGO blanket. I received the white and a beige. I absolutely love them both! I just wish they were larger for the price. They are incredibly comfortable and I don’t ever want to curl u... See more

Rated 4 out of 5 stars

I love the quality of the blanket! Justine was a great help because the King size blanket was too small for our regular size King bed. She helped me to replace it with the XL King blanket. I reco... See more

Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(4,512)

4,340 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Hidden & unexplained Charges…

When ordering and you give me a "free" gift, you should show that upfront price first, then should give customers choice about that $4.95 charge for pkg care. That's an additional $ cost I might not want, so it should be optional and described as to what it includes. I find it deceptive that you only put it at end when I ordered an additional blanket at a reduced rate. Skip the gimmicks and be more upfront or you'll lose customers regardless of products. Michele Del Gaizo, Carver MA-USA

12 July 2026
Unprompted review
Rated 1 out of 5 stars

Sizing is ridiculous

Sizing is ridiculous. The company is falsely advertising using the terms “Full”, “Queen”, “King”, etc. The actual dimensions are insanely small, making the product grossly overpriced and the customer beyond disappointed. This is a scam of a company and I will never purchase from them again, nor will I recommend this to anyone else.

12 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi Brook,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 5 out of 5 stars

I've bought 9 of these for myself and family

I love these blankets so much, that i have bought one for every member of my family and I have a large family. I love how the more you use them the softer they get and how well they work for both a light summer blanket and for winter and how they hold the heat in!

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Stuff added to cart without…

Stuff added to cart without authorization. Cosy care order protection? Baiting at checkout. Not a good look

12 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi David,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 5 out of 5 stars

Bought 2 and love them

Bought 2 and love them. Just ordered four more as gifts! Great during hot weather for something rather than a hot duvet, and then I’m sure will be a lovely addition to the duvet during the cold weather.

12 July 2026
Unprompted review

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