The Fleece Company Reviews 

Great quality

The quality of the quilting and the fact it is muslin.

Ordered a BOGO King size cotton blanket. Followed the washing instructions exactly. Once they were dry they were now at best a full size blanket. Return policy said must be returned in original packaging which was plastic bags. No return label so you are responsible for return shipping. BUYER BEWARE!! DON’T GET FOOLED!!!

I have looked before, but finally see this as the blanket I need. Thanks for being persistant!

This company uses deceptive efforts to market it's products. I purchased two blankets for my mom who lives in an assisted living community. I paid $15.45 for shipping. Once the items arrived I realized the blankets cannot be machine dried. This wouldn't work for my mom's environment so I requested a return. It was then that i was told returns go to Germany and international shipping to Germany is more than I paid for the two items. Stay Away From This Company

Shortly after posting this review i received a follow up email from a company representative. It read "

Review of The Fleece Company

Lisa Fargo
4 reviews
US
Rated 1 out of 5 stars
4 days ago
This company uses deceptive efforts to…
This company uses deceptive efforts to market it's products. I purchased two blankets for my mom who lives in an assisted living community. I paid $15.45 for shipping. Once the items arrived I realized the blankets cannot be machine dried. This wouldn't work for my mom's environment so I requested a return. It was then that i was told returns go to Germany and international shipping to Germany is more than I paid for the two items. Stay Away From This Company

FOLLOW UP TO REVIEW:
I received this reply from c9mpany representative shortly after posting my review.
"Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team"

Upon reconsideration the company representative offered to refund my order and no need to return the items.

I will first wait and see your delivery efficiency.
Then I can fully rate your entire flow and service

Blanket is too small.
I ordered two (BOGO free promotion) XL King muslin quilts and they are way too small for an American king bed. When you stretch it across the bed, it hangs over on the sides about three inches, which would be fine if I were two-dimensional.

I literally only ordered this because I thought it would be "extra large", that is, larger than a normal King blanket. After getting the return address (Germany) I now realize that the blankets were made for European sized beds...same size names as the US, but smaller dimensions. This should be clarified.

The shipping quote I received for the return was more than $50, so returning them doesn't make sense. I'm stuck with two useless quilts.

I guess the best thing I can say is this is not intentional fraud, just terrible marketing.

This company could be the poster child for Instagram vendor scam. Fake reviews as seen even here!
The dimensions they provide for a given bed size and the actual size of the blanket received are both inaccurate. As noted by multiple comments (before they are deleted)
Returns are offered BUT the return address provided is in Europe. In my case Germany. The product was however shipped from California. The cost of return shipping is more than my purchase. Currently disputing charges with my credit card company. Online advice pointed me in that direction. I have never disputed a charge this is a first for me.
Avoid this seller at all cost.

Ordering was easy and bedding is high quality with beautiful color choices.

³I bought what APPEARED to be a really nice summer bed cover. What I got was a CRAPPY little blanket that is significantly smaller (51x72 vs 60x80) than advertised and made of terrible material. There is an edging around the blanket that is not in the pictures. When I emailed to complain (sending photos) they said I hadn't "stretched" the blanket. Stretching the blanket isn't possible and not as pictured on their website. My teenager is laughing at me for getting scammed by something advertised on Insta. They want me to return the blanket to Germany! From the East Coast, a package to Germany is at minimum $60! And there is no guarantee they will accept the blanket. They insist they need to be returned with the original bag and tags, but they didn't come tagged. I don't know how they've done it, but despite lots of complaints on Reddit, they've managed to avoid lots of negative complaints on Google. Their company doesn't have a physical address, just a registered agent. Don't be fleeced by the Fleece Co! Use a legit company and not this scam business.

Update: I emailed them again after they replied to my Trust Pilot posting. They indicated they will refund my purchase price which is nice. Ultimately, I would have preferred the beautiful blankets advertised on their website. But a refund will do!

Very easy to order. Multiple colors.

Iv just ordered 2 more of the muslin blankets in bigger sizes. They are so soft pretty and a perfect replacement for a duvet in the heatwave. My husband and I had been sleeping with a sheet but its to light and just tangles up these blankets have been the perfect solution. Heavy enough to stay on during the night but breathable so that you won't overheat. I typically wouldn't buy expensive blankets but these are 100% worth the price. Also a fantastic 2 for 1 sale when I bought them.

I ordered 2 blankets and had concerns about the size of one of them. Sahmm on the customer service team answered all emails promptly (sometimes responding even on the weekend!) and with helpful suggestions to determine the nature of the issue. The issue was resolved to my satisfaction in a timely manner. And just for clarity: the quality of the blanket was never in question. I love the Fleece Muslin blanket. It was a size thing. And yes, size matters!

Descriptions were clear, friendly and helpful prompts. Great selection of colours and sizes. Checkout was clear and easy with choices.

Had these bedspread for the summer and they have been great in the heat.

Would not recommend.
I placed an order with The Fleece Company almost two months ago, but unfortunately I never received my blankets. I contacted customer service several times and was told that the package had been marked as delivered, even though it was never received and no proof of delivery was provided.

I asked whether a replacement or refund could be arranged, but after multiple emails and a final follow-up message, I have still not received a solution or any further response.

I understand that delivery issues can happen, but I am disappointed by the lack of communication and the fact that the matter remains unresolved.

The products themselves are INCREDIBLE! I'm only marking it down a little as it takes a very long time to arrive. Having said that and now I know it takes ages, I've still returned to purchase again ...

Excellent product and great communication from the company on the order and shipping. Will definitely do business here again.

If was very frustrating to find the place to adjust quantity. Other than that it was great!

I made a mistake with my order, contacted the company within seconds of placing my order to cancel/change and the company refused to help me. $100 down the drain because of their horrible customer service. Don’t waste your time, purchase elsewhere. Use a business who has customer service who responds right away and can help you. They clearly don’t care.