Bought trainers and trainer sandals, great product, lightweight, good colours, but the trainers weren’t a good fit for me so I contacted them and discovered they have brilliant customer service/suppor... See more
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2035 Sunset Lake Road, Suite B-2, Rm. 19C, Lockhart Ctr., Newark, DE, United States, Delaware, 19702, Newark, United States
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The delivery arrived really quickly within the 7 day timeframe. However, the shoes arrived as lace ups and they are advertised as having an EasyTieless System (which when I read up on what that means indicates they should instead probably be slip ons which is what I was looking for). Otherwise the shoes seem to be very good quality and very good cushioning. Dissapointing they are not slip ons, otherwise I would recommend these shoes. I would say this EasyTieless System advertising on their website is likely an honest mistake.

Reply from TheFitVille
I forgot to add the discount at check out, contacted customer service and within 8 hours refund had been sent back to my bank, shoes always well made

Reply from TheFitVille
Great assistance. First time in years my husband has been able find shoes that fit and he is 80 and has Parkinson's and neuropathy.

Reply from TheFitVille
Still waiting for shoes. It’s been 14 days. This is the second time this has happened with sub par shipping delays. Certainly can’t call your self a e- retailer with inventory in China. Never again.

Reply from TheFitVille
Ease of use of site- great product with awesome pricing

Reply from TheFitVille
My husband never received the shoes. I've asked and asked about them. Customer service doesn't respond. Can't track the shoes even with a tracking number. Some sort of "exception" has happened, and the tracking doesn't say what's going on.
Right now... we are NOT PLEASED WITH OUR EXPERIENCE.

Reply from TheFitVille
I feel like it doesn’t really provide much width.i have slight bunions and I first bought the size W and I went to work still was causing me pain so I decided to buy the size EW and it doesn’t really seem much of a difference.

Reply from TheFitVille

Reply from TheFitVille
You took care of me and my exchange for the right size needed!
Thank you 🙏🏻

Reply from TheFitVille
I bought two pairs of shoes from you folks both are very comfortable and exactly what you said they would be like in your advertisements and I appreciate that

Reply from TheFitVille
Finally a true wide toe box instantly comfortable: just wish top eyelets were a open hook for easier un lacing.

Reply from TheFitVille
I use these shoes as they fit well, hold up on long walks in any weather and are stylish enough that I can use them for all occasions.

Reply from TheFitVille
The Fitville website faq states that a 4E shoe is approximately 4.2" across at the widest point wich is the Braddock Measuring industry standard.
The size 9 4E shoes I ordered and received inside width at widest point measured 3 5/8" wich is a B width measurement.
All I wanted was a pre paid shipping label to return because the shoes I recieved did not align with their website. There are a total of 5 back and forth email correspondences with Fitville customer service with pictures sent of the 3 5/8" interior width. They refuse to acknowledge the discrepancy even when I sent screenshots of their own website!! Fitville is putting the responsibility of shipping this defective product on me.
I have escalated this to my bank for fraud and consumer protection.

Reply from TheFitVille
I have very wide feet, 4E. These shoes fit well and so far and have excellent cushion. I pronate extensively so I am curious to see how long they last before I crush them like I have most every shoe I've owned. I did have a minor issue ordering the wrong size (these match the typical use sizing). FitVille went the extra mile to ensure i got the right product.
Do expect a long shipping time as I believe they come for overseas. But for the amazing price and quality feel a little wait is worth it!

Reply from TheFitVille
I really like my new shoes
They fit me perfectly right out of the box
I needed some light colored shoes and these are just great

Reply from TheFitVille
Shoes seem to be very comfy, only time will tell. Insoles are removable so easy to take them out and replace with my own which have more arch support.
I initially ordered the wrong size by mistake. Support team were great in providing instructions for return and placing order for the correct size.
Delivery time was quick for the first pair, but the replacements took 9 days as they had to come from China - something to be aware of if you need your shoes in a hurry.

Reply from TheFitVille
Love these shoes. They are the ONLY ones that fit my wide feet. Need more slip resistant choices though for us food service/hospital folks.

Reply from TheFitVille
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