Bought trainers and trainer sandals, great product, lightweight, good colours, but the trainers weren’t a good fit for me so I contacted them and discovered they have brilliant customer service/suppor... See more
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Review summary
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I loved the design of these shoes! Unfortunately as a barista and incredibly flat flat flat feet the insoles it came with still weren’t enough to support me and ease my pain, they helped a lot! But no... See more
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I bought two pairs of shoes, but needed to exchange for lower size. The customer service was amazing,they replied back fast to my email. The only problem I had is shipping which is taking almost 10da... See more
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Shoes seem to be very comfy, only time will tell. Insoles are removable so easy to take them out and replace with my own which have more arch support. I initially ordered the wrong size by mistake.... See more
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Company details
About TheFitVille
Written by the company
FitVille: Your Path to Pain-Free Living
FitVille is an ergonomic footwear company with a mission to enhance footwear experience. FitVille was inspired by the founder's passion for running when he found how hard it was to find the best-fitting shoes on the market. And with that spirit of inquiry and innovation, the FitVille journey began.
At FitVille, we believe in the power of a good pair of footwear to change life and the right to live pain-free. Shoes are bridges that empower us to reach our goals. FitVille envisions helping everyone enjoy a healthy lifestyle while adhering to three core concepts: Therapeutic, Comfort, and Support Technology.
Discover the FitVille difference. Visit our website today and step into a world of comfort and well-being.
Why Choose FitVille?
Written by the company
- Podiatrist-recommended comfort keeps 300,000+ feet happy
- At FitVille, we understand that foot pain can hold you back from living an active life. That's why we design footwear with you in mind!
- Multiple Width Options:
- We offer a wide range of widths to ensure a perfect, comfortable fit for every foot. No more squeezing into narrow shoes!
- Comfort Technology:
- Our shoes are packed with innovative comfort features, like our PropelCore™ sole technology [link to FitVille website about technology], which provides superior cushioning and arch support.
- Wide-Fitting Expertise:
- For those with wider feet or foot pain, FitVille is a trusted name. Our roomy toe boxes and supportive designs help alleviate pain and keep you moving comfortably.
- Join the FitVille Family!
- We're passionate about creating footwear that helps people with all types of feet experience the joy of movement. See what our happy customers are saying and discover the FitVille difference today!
Contact info
2035 Sunset Lake Road, Suite B-2, Rm. 19C, Lockhart Ctr., Newark, DE, United States, Delaware, 19702, Newark, United States
- 1-888-342-7501
- contact@thefitville.com
- thefitville.com
3.9
Great
18K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Wides sizes are Great
Good shoes. One of the few brands with wide sizes. Shoes are light weight. I really like thecolor choices.
4 July 2026
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
Reply from TheFitVille
That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!
Width was good but length was to short
Width was good but length was to short. I stand up and my two longest toes are jammed into the front of the shoe.
1 July 2026
Reply from TheFitVille
Hello Scott, we are very sorry about your experience!
We are happy to assist you with the return/exchange.
Would you mind emailing us at: contact@thefitville.com? We will look into this and offer some help from my end, thank you!
Made in China …
Easy to order but not thrilled the shoes are made in China. They fit ok, but for me they are very heavy, should be OK for colder weather.
2 July 2026
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
Never received my free pair of shoes…
Never received my free pair of shoes that fittvile promised me
2 July 2026
Reply from TheFitVille
Hi Bruce, we are very sorry about your experience! We have sent the email to you for the tracking details, please kindly check! Have a blessed day!
Amazing Sneakers +Amazing Serivce
Amazing Sneakers +Amazing Serivce
I love the sneakers!They're stylish , comfortable ,and look even better in person.
The suctomer service was also incredibly prompt .They replied to me right away and were so helpful.
My experience wiht both the product and the team was excellent.Highly recommend these sneakers and this company.
[Linda.H]
5 July 2026
Unprompted review
Reply from TheFitVille
Thank you so much for sharing your experience with us!
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!
I was looking for a comfortable sneaker…
I was looking for a comfortable sneaker for work and ordered the Cloud Wanderer. I received them within a week from ordering them. They are awesome! Very well cushioned and make my feet feel so good at the end of the day. I will definitely be buying more shoes from Fitville. I was very pleased with this product. If your feet hurt at the end of the day, you should really try these.
4 July 2026
Reply from TheFitVille
Thank you so much for sharing your experience with us!
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!
Great value
The shoes arrived quickly and are great value for money. Great looking shoes and very comfortable.
1 July 2026
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
Reply from TheFitVille
That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!
Reply from TheFitVille
That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!
Reply from TheFitVille
We are very sorry about your experience!
You may choose the most economical courier to return the shoes. We feel sorry that the shopping experience may not be perfect, hope you can once again look around at FitVille.
Great shoes and excellent customer…
Great shoes and excellent customer service
18 July 2026
Unprompted review
Reply from TheFitVille
That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!
Amazing product and customer service
Amazing product and customer service, ordered a size 6 which because of the extra width were a bit big and they’ve exchanged them for a 5 and a half for me without any issues.
Really comfortable and will definitely order again from them.😊
18 July 2026
Unprompted review
Reply from TheFitVille
Thank you so much for sharing your experience with us!
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!
I ordered shoes with velcro straps to…
I ordered shoes with velcro straps to adjust on my feet. I waited two weeks to get those shoes. You gave me the impression that your company was in the USA. never was there any mention the shoes come from Wuhan China. I have nothing against the shoes being made there. But I do have something against YOUR COMPANY, not being transparent about this BEFORE the sale is made. Not after. I will go to my bank to get my money back
3 July 2026
Reply from TheFitVille
Sorry for the late shipping.
We warehouse in USA, UK, Germany and Hong Kong. The shipping may take from 7-15 days depending on the warehouse location.
We will be looking for faster logistics partners, thanks for the suggestion!
Do you need to return this order? Would you mind emailing us at: contact@thefitville.com? We will look into this and offer some help from my end, thank you!
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
I made an error in size and width and…
I made an error in size and width and you were able to make the change before I received the shoes.
4 July 2026
Reply from TheFitVille
Thank you so much for commenting, we are happy to assist!
Let us know if you need any help from FitVille at contact@thefitville.com.
Welcome to look around at FitVille any time, have a blessed day!
Great casual shoes for wide feet
Understand that these shoes come from China and might well take two or three weeks to arrive.
Advise also that you do not pay full price for the products as there are constant offers which reduce prices by 60% , or give free postage ( over £9.00 from China).
With those provisos , I found the trainers I bought very comfortable and well made. It is almost impossible to find wide fitting trainers and casual walking shoes in the UK at an affordable price , and if you can bear with Fitville's long delivery times , constant promotional emails,and contact difficulties , their shoes are excellent value and worth waiting for.
18 July 2026
Unprompted review
Reply from TheFitVille
Thank you so much for sharing your experience with us!
Welcome to look around at FitVille any time, have a blessed day!
Reply from TheFitVille
That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!
Customer service? Yes, please!
Customer service?! Top tier! I ordered a size 16 but somehow it was switched to a 12. Emailed them and they were able to interpret the package and provide the correct size. I’m certain this will be my husband’s shoe store going forward. The ease of ordering is greatly appreciated.
17 July 2026
Unprompted review
Reply from TheFitVille
Thank you so much for commenting, we are happy to assist!
Let us know if you need any help from FitVille at contact@thefitville.com.
Welcome to look around at FitVille any time, have a blessed day!
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