THE FITNESS GROUP Reviews 

4,535
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,284 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and tutors for being extremely knowledgeable, approachable, and thoroughly supportive throughout all the practical training sessions. Many people note that instructors successfully create a welcoming environment that naturally puts everyone at complete ease. Consumers additionally emphasize the exceptional customer service and exceptionally prompt communication provided by the dedicated advisory team members. Reviewers consistently find the overall course structure remarkably smooth and informative, which helps them easily navigate their educational journey. People express deep satisfaction with the clear guidance received, building total confidence before their assessments.

What people talk about most

Staff

People report positive experiences with staff, describing them as consistently friendly, approachable, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being highly... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth and well-organised process... See more

Response time

Clients share positive opinions on response_time, consistently highlighting prompt and helpful communication... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with knowledgeable tutors and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service officer Warren was absolutely brilliant. I threw loads of questions at him . He dealt with them patiently and effectively. Hence I have signed up to do a FA course with intention l... See more

Rated 5 out of 5 stars

Warren was super responsive, explained all my options thoroughly, wasn’t pushy, gave me time to consider things and made himself available for all my questions. I really enjoyed my interactions with... See more

Rated 5 out of 5 stars

What a day! I had my fitness instructor level 2 assessment with Gary today and he was awesome. I do not come from a fitness background and he made sure that I feel comfortable, understand the for... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Fitness and Nutrition Service

Written by the company

The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.

The Fitness Group Education

Written by the company

The Fitness Group is the UK’s Leading Fitness Education Training Provider
With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,535)

2,214 reviews in the last 12 months

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Rated 5 out of 5 stars

Jodie is a fantastic tutor

Jodie is a fantastic tutor! So active and animated whilst explaining clearly, answering questions with so much patience and knowledge. Whilst also doing so much behind the scenes!
Amazing learning experience!!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

JODIE BASICALLY RUN THE COMPANY!!!

JODIE BASICALLY RUN THE COMPANY!!!
She is the head education and yet teaching us while growing small humans. so happy to have her as our instructor, very high of energy and so bubbly, so much experience that she always share.
Thank you so much for everything!!

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Jodie is amazing

Jodie is amazing, she delivered great sessions and was really helpful. Really welcoming and makes a comfortable environment to work and learn in.She deserves a raise!!!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

This is a best Fitness course

As of now my experience with this course has been great. I’m able to understand the lesson clearly, and I’m really happy with how the course is structured. I’m very grateful for Jonathan for helping and assisting me throughout the course.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

I completed the Level 4 Nutrition… my tutor, Mark Fox

I completed the Level 4 Nutrition qualifications with The Fitness Group and
the support from my tutor, Mark Fox, was the standout part. The feedback on
each assignment was detailed and specific — not generic comments, but clear
guidance on exactly where to add depth to meet the Level 4 standard. That made
the difference between guessing and knowing what was expected. Mark was also
easy to talk to and quick to clear things up when I wasn't sure. Would
recommend.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Fast service

I was very slow in getting my qualification complete. I submitted my LAP but There was a bit if a delay with my Pre/Post Natal Assessment- I’m
Assuming summer holidays. I flagged this with support and this was chased up immediately. Due to other qualification deadlines they are fast tracking through the IV process so I can combine the quals as needed. Quick service and solution once contacted

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Jessy has been great

Jessy has been great, really prompt with responding and answering any questions I have. Thank you so much

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Lorena my tutor was super supportive…

Lorena my tutor was super supportive and responsive. Giving clear advice and replying back to queries so promptly! Thanks for your support and I look forward to completing the next phase to learn all about reformer Pilates! Thanks

4 August 2026
Unprompted review
Rated 5 out of 5 stars

I really enjoyed my Level 3 Mat Pilates…

I really enjoyed my Level 3 Mat Pilates course with First Group. The whole journey has been a very positive and rewarding experience. I found the course extremely useful, informative, and well structured, and it has helped me build my knowledge and confidence in Pilates. A special thank you to my tutor, Allie, for her support, guidance, and encouragement throughout the course.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Jessy was great and answered all…

Jessy was great and answered all questions I had about my course I was currently enrolled on. She also made sure they had received my first pieces of work submission. Very good.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Nick Mat Pilates

Nick has been a great instructor for both my workshop and assessment. He has been very friendly, clear and supportive. Really great feedback from him too. Thank you Nick!

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Recently had my L2 Practical…

Recently had my L2 Practical assessment; the assessor Gary was great! Right from the start he put the group at ease explaining how the day would work and what we could expect. Gary gave really good constructive feedback and was very encouraging. I'm pleased to say I passed and have found the whole course process to date a really positive experience!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Stage 2 reformer Pilates course with…

Stage 2 reformer Pilates course with Evan was brilliant. On our assessment day he put us all at ease and was really professional with how he assessed us. Would definitely recommend to anyone looking at becoming a qualified instructor!

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Supportive careers advisor - Harry King

Had a call with careers advisor, Harry King, and just wanted to say that was absolutely amazing. Very informative and answered all the questions I had for the level 3 pro personal trainer package. (I even ended up buying it!)

8 August 2026
Unprompted review

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