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The Events Calendar Reviews 

267
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the prompt, helpful, and professional responses from the support team. Many people appreciate the staff's knowledge and willingness to go above and beyond to resolve issues, often providing detailed solutions and guidance. The quick response times are frequently mentioned, with consumers noting the efficiency and speed in addressing their queries. However, some reviewers were not happy with the customer service, reporting slow support and a lack of response to their tickets. A few other people also felt that the user experience lacked flexibility and required significant customization to achieve a satisfactory appearance.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the support team's quick... See more

Response time

Customers generally report positive experiences with response times, highlighting prompt and helpful support.... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the support team for their excellent... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with some customers having mostly positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service! The product in itself is the best of its kind in the Wordpress world, but their customer service takes everything to another level. Thank you Iris for your very professional... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied


Company details

  1. Event Technology Service
  2. Event Ticket Seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

267 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(267)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Response was super quick

Paul’s response was super quick and only required copy paste on my side. He made it so easy!! He was nice to give a fix for additional follow up requests.

Thanks, Paul!!

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Mighty calendar plugin and superb support!

The Events Calendar plugin suite is not only a mighty calendar with a lot of features for your WordPress website, but they also have a superb and fast customer service with quick response times and super helpful staff. After our purchase for a client, we discovered that the "Event Importer Bundle" would be the better option. Quick message to the support and we got an uncomplicated refund for our initial purchase. After moving the project from staging to the live environment we ran into a license error -- a quick chat with Iris resolved everything in no time.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Prompt customer service

I had a situation with the 'back end' of my events calendar experience, meaning that only I and my colleagues could see the problem. I submitted a 'help' tickets and, though it was on a holiday weekend, I received a prompt suggestion from an EventsCalendar employee. I followed his suggestion that immediately solved the problem. Events Calendar has wonderful customer service!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Best events plugin - period.

I’ve used MANY, many different calendar embedding apps and this is by far the best I’ve found in terms of flexible viewing options, ease of use (once you get your head around what I’ll admit was a slight learning curve), and particularly the support a pro-user gets. Worth every penny to upgrade to pro, even if the features aren’t needed, as the support is second to none. I’ll call out Masood from the support team… this bloke needs a pay rise - sensationally good at what he does, and sounds like a genuinely nice bloke to boot! Cheers to everyone at the events calendar!

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Ultra fast support respons!

I'm just at the start of rolling out the Event calendar plugin when I bumped into a small date problem on the community event page.
However I got lightning fast support by Iris, finding a quick and acceptable workaround.
Great and super fast support!

12 June 2024
Unprompted review

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