Banner for The Events Calendar

The Events Calendar Reviews 

268
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service and support team for being incredibly helpful, professional, and knowledgeable. Many appreciate the prompt and detailed responses, highlighting how staff go above and beyond to resolve issues efficiently. The product itself is often described as powerful and robust, offering great functionality and customization options. However, some customers reported frustrating user experiences, noting issues like inconsistent event duplication and data loss after updates. A few other people also felt that support was slow or unresponsive, with some experiencing significant delays in issue resolution.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the support team's quick... See more

Response time

Reviewers mention ambiguous feedback about response time, with many customers praising the fast, helpful, and... See more

User experience

Consumers find the user experience to be ambiguous, with some reporting significant frustration and... See more

Staff

Users describe positive interactions with staff, consistently praising their politeness, professionalism, and... See more

Product

People report ambiguous experiences with the product, with some reviewers praising it as excellent and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service! The product in itself is the best of its kind in the Wordpress world, but their customer service takes everything to another level. Thank you Iris for your very professional... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied


Company details

  1. Event Technology Service
  2. Event Ticket Seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(268)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

amazing support

The support is amazing! The Supporter unterstood my problem and could help me fix the issue and also to imrpove my setup. Great Job! Thanks a ton!

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Support Team Rocks!

Anytime I reach out to the support team, I get a prompt reply that is fully detailed and leaves very little for me to need to follow up with. I can get things adjusted fast and that in itself, is a huge win these days.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Spot-On Support

Frank quickly identified the issue and explained how to resolve it. Despite it being user error, he didn't judge. Instead, he provided support. I don't see much of that anymore, so both he and the plugin merit applause.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Support

The Events Calendar plugin for WordPress exceeded my expectations, not only in its functionality but also in the exceptional customer support provided. The support team was quick to respond, incredibly friendly, and eager to help when I encountered an issue. Their thorough approach ensured that every issue was addressed promptly and comprehensively. I highly recommend The Events Calendar to anyone looking for a reliable events management solution with outstanding customer service.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Super Helpful!

I was stuck when my theme was blocking the loading of my single events pages, I jumped on the chat and Frank helped walk me through fixing it. Truly grateful!

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Job!

Darian Baldazotes from Customer Support was extremely knowledgeable, helpful, and fast. My issue was resolved.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

TEC delivered!

TEC delivered on a request that is very important to our project budgets and functionality. Thank you for accommodating our unique dev urls!

23 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look