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The Events Calendar Reviews 

266
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the prompt, helpful, and professional responses from the support team. Many people appreciate the staff's knowledge and willingness to go above and beyond to resolve issues, often providing detailed solutions and guidance. The quick response times are frequently mentioned, with consumers noting the efficiency and speed in addressing their queries. However, some reviewers were not happy with the customer service, reporting slow support and a lack of response to their tickets. A few other people also felt that the user experience lacked flexibility and required significant customization to achieve a satisfactory appearance.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the support team's quick... See more

Response time

Customers generally report positive experiences with response times, highlighting prompt and helpful support.... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the support team for their excellent... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with some customers having mostly positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service! The product in itself is the best of its kind in the Wordpress world, but their customer service takes everything to another level. Thank you Iris for your very professional... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied


Company details

  1. Event Technology Service
  2. Event Ticket Seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

266 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(266)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Support is excellent

Support is excellent! Answers within a few hours, very polite and supportive!

20 August 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your kind words! We're thrilled to hear that you found our support to be prompt, polite, and helpful.

Rated 5 out of 5 stars

Speedy help

Speedy help.
Just bought the pro version and was helped with some custom CSS. They knew exactly what I was asking for and solved it for me within 5 mins. Love the plugin, and appreciate the customer service and tech support.

20 August 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you so much for the wonderful feedback! We're thrilled to hear you’re enjoying the Pro version and that our team could quickly assist with your request.

Rated 5 out of 5 stars

Amazing support

Amazing support, Luan was helping me to find a bug and did not stop until we solved it. The whole process was very pleasent, Luan remaining calm and positive, understanding and solution-oriented. It was a delight working with you.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Enhancements to the Monthly / Weekly Calendar

I asked Support whether changes to the weekly and monthly calendar were possible - specifically, if the venue name could be included and whether the series icon could be removed. Also, if the stacking of events on the same day/time on the monthly calendar could be changed.

I received an email back within a day explaining that all enhancements were possible by a PHP/CSS programmer, and they provided on-line documentation on how changes to the calendars could be performed. As well, the support desk provided short code to remove the series icon from the calendar, which worked successfully.

The support analyst was professional, helpful and responded in a timely manner. Excellent customer service.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

As a loyal and long-term user of Events Calendar Pro, Event Tickets Plus, and, recently, Wallets Plus, my experience with the software and customer support has been exceptional. My customers have received huge value from their sites that utilise the plugins, and when support has been required for odd bugs and billing queries, the team has been prompt, courteous, and always solved the query. Highly recommended. Thank you, team.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Oh my goodness, so great!

Oh my goodness, Darian went above and beyond to help! Maybe this is true for all of us who pay for "Pro" but he helped resolve the issue, kept me updated about the progress, and was very clear about how to fix it. I'm so grateful!

8 August 2024
Unprompted review
Rated 4 out of 5 stars

TEC Pro is a solid plugin when it comes…

TEC Pro is a solid plugin when it comes to showing events but I wanted to customize the photo view layout of The Events Calendar Pro to fit 4 events per row instead of the default 3 per row in the isotope grid. Support engineer Masood provided me with a solution for this.

I give it a 4 stars out of 5 because I think there is room for improvement for this plugin, like allowing to set the number of items per row for the photo view in the admin and refactoring code so that all images get clipped or cropped with same dimensions.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Great plugin and support!

The Events Calendar is a really good plugin! I had an issue trying to filter out events from the main page and showing them on a category page, and Paul was able to give me a solution that worked. I'd recommend this plugin to anyone who needs to show events on their website.

5 August 2024
Unprompted review

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