I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more
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Replied to 16% of negative reviews
Typically replies within 2 weeks
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i had big serverproblems. with a staging site, the support could solve this problem. also all other questions to smaller issues have been answered perfectly.

Reply from The Events Calendar
The Support person, Jes, was so helpful and gave great advice.

Reply from The Events Calendar
Very helpful and responsive customer support for their great products!

Reply from The Events Calendar
Gladys Roldan is a most incredible support person - she is so dedicated and knowledgeable that we had to train the web hosting company staff how to install The Events Calendar correctly based Gladys's instructions.
She is the best!

Reply from The Events Calendar
Excellent support for a few required amends over a couple of weeks. Would recommend.

Reply from The Events Calendar

Reply from The Events Calendar
Top class plug-in and team is amazing. Pro-active and fast support. Love the new features to sell tickets.

Reply from The Events Calendar

Reply from The Events Calendar
It is just as important to have an excellent product as it is to have excellent support, and this company has it. This gives the user great peace of mind and confidence, and they can trust that, in the event of any difficulty that may arise, they will have efficient and friendly support.

Reply from The Events Calendar
Gladys was extremely helpful, and persistent in working my request through, not just from the initial request, but some of the complexities..

Reply from The Events Calendar
I had a wonderful week-long conversation with Chika Ibeneme, a support specialist at TEC! He was patient, quick to respond and answered my [basic] questions thoroughly. What impressed me the most was his attention to my lower level of knowledge. He confirmed my course of attention and provided some step-by-step instructions to ensure my success. So thankful to have that support in my corner! Bravo, Chika! Job well done!

Reply from The Events Calendar
Excellent and lighting fast customer service! I reported a bug and a couple of hours later it was resolved with a hot fix.

Reply from The Events Calendar
Overall, there was good communication, and the issue was resolved. Paul did a great job following up on the ticket and providing good fixes.

Reply from The Events Calendar
Helpful and allowed me to find a resolution quickly.

Reply from The Events Calendar
Great info from Jhon Beacham. Direct solution.

Reply from The Events Calendar
Their response was timely and very helpful.

Reply from The Events Calendar
Customer support great but our issue was not resolved. Meetings booked via Zoom directly, are not supported by Events Calendar. We get an error msg account not supported. Only meetings created in events calendar supported we observed.
Paul and Tristan were amazing at helping me solve a mind-boggling glitch on my website; we worked through different options together until the mystery was solved. If they ever thought I was annoying or basic, they definitely never let on! Thanks a lot for helping me get my community listings site back up and running again

Reply from The Events Calendar

Reply from The Events Calendar
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