Epoch Times is Everything. They started with those awesome, extensive, fact Poster Charts which literally should be in any classroom. They didn’t have to do that. Then they proceeded with abundance of... See more
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Review summary
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Reviews shaping this summary
I like the quotes the Epoch Times compiles. It speaks with lot of my real life experiences. Other than that, the science news in mind and body pull over is amazing with dissection to get truth in caus... See more
Epoch Times is the best daily investigative news source that we have found. It is our "go to" source each morning and throughout the day. Easy to use and accurate information is presented in bot... See more
The Epoch Times vast array of well researched and enjoyable topics. As well they're done are in a responsible and ethical framework allowing for different views. Most media organisations have a low m... See more
Company details
Written by the company
The Epoch Times is America’s fastest-growing independent news media. Founded in 2000, our mission is to bring you a truthful view of the world free from the influence of any government, corporation, or political party. We aim to tell you what we see, not how to think; we strive to deliver you a factual picture of reality that lets you form your own opinions.
Contact info
United States
- 833-699-1888
- theepochtimes.com
4.3
Excellent
599 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can trust that the information is…
I can trust that the information is honest and unbiased.
6 December 2025
I appreciate the truthful, trustworthy variety of articles
I appreciate the trustworthy variety of articles, about health, faith and current events. The Epoch Times gives honest information without a leftist radical slant. I trust your articles for truth!
6 December 2025
I enjoy the wide variety of news and…
I enjoy the wide variety of news and the unbiased approach to journalism.
6 December 2025
Just keep telling the truth
Just keep telling the truth. That’s a rarity in the press.
Thank you!
6 December 2025
Lining up with like or favored posts to…
Lining up with like or favored posts to where I am as a widow
6 December 2025
Outstanding journalism!
6 December 2025
Propagates ignorance
The Epoch Times is a publication that appeals to gullible and uninformed people. The claims of being unbiased are an outright lie. Only items that already meet the fabricated trumpian propaganda are circulated. Promoting lies - not good.
1 December 2025
Unprompted review
Reply from The Epoch Times
Dear Ed,
Thank you for taking the time to share your thoughts.
At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief.
We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team.
If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify.
Thank you again for engaging with us.
The Epoch Times Customer Service Team
I never subscribed
I never subscribed, but was billed. When I requested cancellation of my false subscription, a company called snubby, or something close, the offered to process my unsubscription for $27! How did they get my address.
Appears this experience should be referred to the RCMP as a possible scam fraud.
8 November 2025
Unprompted review
Reply from The Epoch Times
Dear Stan,
Thank you for bringing this to our attention. We’re sorry for the confusion and concern this situation has caused.
We’ve checked on our end, and we don’t have any connection with a company called “Snubby” or anything similar. They wouldn’t have the ability to cancel a subscription with us or charge a fee to do so.
If you were billed by The Epoch Times, it usually means an account was created with your email address at some point. We’re more than happy to look into this for you, confirm what happened, and make sure your subscription status is exactly how you want it.
Whenever you’re ready, please reach out to us at (https://help.theepochtimes.com or call 1-833-699-1888.) with the email address that received the charge, and our team will assist you right away.
Thank you again for letting us know—we’ll do everything we can to help.
The Epoch Times Customer Service Team
Someone told me to give them a try so I…
Someone told me to give them a try so I did and all I can say is read with caution. I cannot say I was very impressed.The articles are not factual, they all have an agenda and are not just reporting the news but giving that news a spin like all the other news agencies. If you want unbiased news try Ground News.
2 November 2025
Unprompted review
Reply from The Epoch Times
Dear Jazmin,
Thank you for taking the time to share your thoughts.
At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief.
We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team.
If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify.
Thank you again for engaging with us.
The Epoch Times Customer Service Team
I love The Epoch Times
I love The Epoch Times. It’s so refreshing to read what real journalists write. It’s fair and balanced and I learn so much. It’s the only publication I know I can trust.
28 October 2025
Unprompted review
Finally, competition with the antique media
Finally, a news media to replace the antique media. Their secret of success is so simple - just report the news, all of it. No fake news, and no strategic omissions when the narrative isn't met. I LOVE it!
28 October 2025
Unprompted review
Always happy when my paper arrives!
Every week I look forward to receiving The Epoch Times!
The newspaper is so well written and interesting.
My favorite sections are Opinion, Mind and Body and Home.
Thank you for all your hard work, it shows in all the articles.
16 October 2025
Unprompted review
Just the facts, ma'am
"All we want are the facts, ma'am."; J. Friday.
Everything in it's own lane. When it's supposed to be investigative reporting that's what I want. However, I do enjoy listening to opinions, but they need to be presented as such.
16 October 2025
Unprompted review
Fake news…
This is a hack paper that has been shown to ignore rigorous fact gathering and has been caught just making up facts to fit its Narrative which is focused on keeping China and the USA in conflict. It determined support for DT would enable them to do this best due to his not fact based decision making.
7 June 2025
Unprompted review
Reply from The Epoch Times
Dear Brad,
Thank you for taking the time to share your thoughts.
At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief.
We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team.
If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify.
Thank you again for engaging with us.
The Epoch Times Customer Service Team
Double Standards
Response to ET. Hypocrisy is common in today’s world. ET is no exception.
ET obliged to run articles from AP Press that support rattle leftist nonsense. IE, Charlie Kirk.
Apparently, it is only for ET to run leftist yellow journalism that plainly suggests Charlie Kirk got the bullet he deserves. But it is not ET standard to allow a response of equal collaboration. In this case, ET established standard, "the comment is threatening".
Truly heart breaking that leftist show up in otherwise what was a pretty good media sorce - no longer.
3 October 2025
Unprompted review
Reply from The Epoch Times
Dear Tim,
Thank you for taking the time to share your feedback. We’re sorry to hear you feel disappointed. At The Epoch Times, our goal is to provide accurate, balanced coverage and uphold journalistic integrity. We also aim to maintain a respectful comment environment for all readers.
If a comment was removed, it may have violated our moderation policy, which applies equally to everyone regardless of viewpoint. We appreciate your support and value your input as we continue working to ensure open, fair, and thoughtful discussions across our platform.
We would greatly value more details about your experience to help us improve. Please feel free to contact us directly so we can address your concerns. Thank you for your input!
The Epoch Times Customer Service Team
This enterprise requires users register…
This enterprise requires users register with an e-mail in order to view its grossly slanted content.
2 October 2025
Unprompted review
Reply from The Epoch Times
Dear Greg,
Thank you for sharing your feedback. We understand your concern about the email registration requirement. As a subscription-based service, we use email registration to securely identify and manage user accounts, ensuring a personalized and protected experience.
We’re sorry to hear you found the content unsatisfactory and would greatly value more details about your experience to help us improve. Please feel free to contact us directly so we can address your concerns. Thank you for your input!
The Epoch Times Customer Service Team
5 years ago when I joined ET as a…
5 years ago when I joined ET as a reader, "objective journalists that left me to decide my views" rather that tell me how to think.
But that was 5 years ago.
Since that time, AP Press articles and contributions have become normal print for readers. As many already know, even before Trump, AP tells people how think and react.
After the senseless murder of Charlie Kirk, ET ran a article "having APPress contribution" where Gavin Newsom expressed political anger of the murder of Charlie Kirk.
May comment to the article, " Gavin Newsom, you have nothing to say. You earned that bullet" - short version of what I said.
ET pulled my comment for encouraging trouble. Ironically the article suggested that Charlie Kirk asked for his own demise, as expressed by AP, Charlie Kirk's rhetoric hot him killed.
In the following exchanges with ET staff, the Editors had no problem with AP expressing the explanation for the killing of Kirk.
ET refused apology for it's hypocrisy and to restore my status. My subscription normally on auto renewal was canceled and I ended ET.
They are today far better media sources then to be trapped by hypocrisy.
Vern Berry
13 September 2025
Unprompted review
Reply from The Epoch Times
Dear Vern,
Thank you for sharing your thoughts and for being a longtime reader. We truly value your engagement and passion.
We want to reassure you that we welcome diverse viewpoints in our comment section. At the same time, we kindly ask that comments avoid violent or threatening language so the space remains respectful and safe for all readers.
On your concern about Associated Press (AP) content: your feedback has been shared with our editorial team. While we occasionally republish AP wire reports for broader context, we also recognize the importance of maintaining our independent voice. Our editors are actively reviewing how we present such pieces to better reflect the standards our readers expect from us.
We regret that your experience with us did not meet your expectations, and your feedback will help us improve going forward. Thank you again for your past support.
With respect,
The Epoch Times Customer Service Team
No refund policy
I found their emails not pertinent, relevant or interesting. They will cancel subscription if you call them. Not stated elsewhere: they have a NO REFUND POLICY.
15 August 2025
Unprompted review
Reply from The Epoch Times
Dear Karen,
We’re sorry to hear that the emails didn’t feel relevant to you. We appreciate your feedback and are always working to improve.
Regarding cancellation and refunds—our no-refund policy is noted in our terms of service, and we strive to be as clear as possible. We do our best to make canceling easy, and our team is always available to help.
If there’s anything else we can do for you, please don’t hesitate to reach out.
Best,
The Epoch Times Customer Care
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