The Currency Club Reviews 

6,674
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 727 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the simple online ordering process, noting that transactions are completed quickly and without hassle. Consumers often mention the exceptional value, pointing out that the exchange rates are extremely competitive compared to other providers. Many people also express satisfaction with the prompt and trackable delivery service, which ensures cash arrives safely on the exact date requested. Some reviewers were not happy with the denomination of the cash received, stating they were given large bills that were difficult to use. Some consumers also pointed out extra costs associated with delivery charges or banking fees.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting competitive exchange rates and a... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive quickly and securely,... See more

Price

People report positive experiences with price, consistently highlighting competitive exchange rates that... See more

Order

Clients share positive opinions on order, highlighting how simple and quick the online process is. Reviewers... See more

Payment

Customers had ambiguous experiences with payment, highlighting a mix of straightforward transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Currency Club and they are excellent. The ordering process is simple and the delivery super fast. Definitely will use them in future, takes the hassle out of travel... See more

Rated 5 out of 5 stars

We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more

Company replied

Rated 5 out of 5 stars

Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it... See more

Company replied


Company details

  1. Currency Exchange Service

Written by the company

The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(6,674)

688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

prompt response to purchasing back currency.

competitive rates and prompt response of buyback service. The extra cost of using special delivery to send currency back, means this is mainly cost effective if changing back larger amounts.

8 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear John,

Thank you for your feedback!

We are pleased to hear that you were happy with our competitive rates and the prompt service provided for your buyback.

We also appreciate your comments regarding the return postage costs, and your feedback will be taken into consideration as we continue to review and improve our services.

Many thanks,

TCC

Rated 5 out of 5 stars

I’d never heard of The Currency Club…

I’d never heard of The Currency Club but Martin Lewis’ website said that they had the best conversion rates when I looked so I decided to give them a go. So glad I did! Ordering was quick, easy and simple and I love that I could choose which day to receive my delivery. Will definitely be recommending to family and friends as well as use them again in the future!

11 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Natalie,

We are delighted to hear that you found the ordering process quick, easy, and convenient, and that you were happy with the flexibility of choosing your delivery day.

We truly appreciate your recommendation and support.

Many thanks,

TCC

Rated 5 out of 5 stars

Thankyou for your excellent service.

Thankyou for your excellent a professional service, it was so easy and a better rate than the post office, would not hesitate to utyour service again.

Yours sincerely David Smith .

8 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear David,

Thank you for your kind feedback!

We are really pleased to hear you found our service easy to use and that you were happy with the exchange rate. Your support is greatly appreciated.

Many thanks,

TCC

Rated 5 out of 5 stars

Fantastic next day delivery and so easy…

Fantastic next day delivery and so easy to do!

11 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Customer,

We are delighted to hear you were happy with the next day delivery and found the process easy to complete. Your support means a lot to us.

Many thanks,

TCC

Rated 5 out of 5 stars

First time using the currency club

First time using the currency club, I exchanged Mexican Pesos and can honestly say the procedure was so easy. Emails to let me know currency had been received, transfer to my bank account, all within 3 days. Absolutely Brilliant, will defo use again.

8 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Rosyln,

Thank you so much for your kind feedback.

We are delighted to hear that your first experience exchanging Mexican Pesos with The Currency Club was so smooth and straightforward. It’s great to know you found the process easy and appreciated the updates and quick transfer to your bank account.

We really appreciate your support and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

My go to for holiday money

I’ve been using The Currency Club several times a year for a few years now. Their rates are always the best available and with designated delivery days , low or no postage fees , I can highly recommend them.

10 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Customer,

Thank you so much for your kind feedback and continued support.

We are delighted to hear that you have been using The Currency Club for several years and that you are happy with our rates, delivery options, and postage fees. Your recommendation means a lot to us.

We truly appreciate your loyalty and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Always use the Currency Club

Always use the Currency Club. Good exchange rates, fast trusted service. Next day delivery. Excellent service

10 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Barry,

Thank you for your kind feedback.

We are delighted to hear you consistently enjoy our competitive rates and fast, reliable next day delivery. We really appreciate your continued support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Fast safe and secure service

Safe and secure service. I have ordered Dollars Euros and South African Rand a few times now. The free next day tracked delivery is first class. Add in competitive exchange rates and this is a great service.

3 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear John,

Thank you for your kind feedback.

We are delighted to hear you have had a great experience ordering different currencies and that you value our tracked next day delivery and competitive rates. We really appreciate your continued support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. The whole process was very quick and has the best exchange rate.
I will definitely be buying again within the next couple of months and for future trips.
Thank you so much for a fantastic service.

6 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Debbie,

Thank you for your kind feedback.

We are delighted to hear you were happy with the quick process and competitive rates. We really appreciate your support and look forward to helping you again on your future trips.

Many thanks,

TCC

Rated 5 out of 5 stars

Great service with a very quick…

Great service with a very quick turnaround

3 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Andy,

Thank you for your feedback.

We are pleased to hear you were happy with the quick turnaround and great service. We appreciate your support and look forward to serving you again.

Kind regards,

TCC

Rated 5 out of 5 stars

Very competitive exchange rates

Very competitive exchange rates and a prompt and easy to use service

9 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear David,

Thank you for your feedback.

We are pleased to hear you found our rates competitive and the service quick and easy to use. We really appreciate your support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Great service was a bit skeptical about…

Great service was a bit skeptical about cash in the post but arrived on the day it was meant to great service

9 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Alex,

Thank you for your feedback.

We are pleased to hear your order arrived safely and on time, and that you were happy with the service. We appreciate your support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Excellent, prompt service

I have used Currency Club on several occasions. Ordering has always been very simple and the money has been delivered very promptly. Cannot fault the service i have received and will continue to use them.

7 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Dawn,

Thank you for your continued support and kind feedback.

We are delighted to hear you have consistently found our service simple and prompt. We really appreciate your loyalty and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

A perfect end to end service.

A perfect end to end service.

9 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Gary,

Thank you for your kind feedback.

We are delighted to hear you were happy with the service from start to finish and really appreciate your support.

Many thanks,

TCC

Rated 5 out of 5 stars

Excellent Service

I realised that I needed some USD on a Friday morning at 11am for a trip on Monday.
Yes, I could have used an ATM in the US, but a 3% UK bank 'FX facilitation fee' + a possible local handling fee...means a large spread on the spot rate.
TravelFX offered a marginally better rate...but they couldn't deliver until Tuesday (why?).
I paid the extra £0.99 Royal Mail Special Delivery fee and it arrived at 10am on Saturday.
I also requested large bills and the amount was all in $100's.
An excellent service from The Currency Club and would use again.

5 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Nick,

Thank you for your detailed feedback.

We are delighted we could help you receive your USD quickly and that the delivery timing and denomination request worked well for your trip. We really appreciate your support and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Excellent service

Excellent service. I’ve used a few Fx companies, this is one of the best.

3 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear John,

Thank you for your kind feedback.

We are delighted to hear you have had a great experience with us and truly appreciate your support. We look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

All round positive experience

Competitive rates, easy ordering process and flexible dates for delivery that are guaranteed. I wouldn’t hesitate to use them again if their rates remain competitive.

28 May 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Andy,

Thank you for your feedback.

We are pleased to hear you found the ordering process easy and the delivery options convenient. We appreciate your comments on our rates and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

I've used the currency club several…

I've used the currency club several times now, they provide a great service. They give very good exchange rates, free next day tracked delivery and the best bit for me is the ability to select small notes. There is nothing worse than getting a load of high denomination notes that are then incredibly hard to break into smaller ones

3 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Flo,

Thank you for your continued support and kind feedback.

We are really pleased to hear you value our exchange rates, next day tracked delivery, and the option to select smaller denominations. We appreciate your recommendation and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Fast efficient delivery

Fast efficient delivery. I ordered small denominations and received notes to a maximum value of Circa £25 😊

1 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Helen,

Thank you for your review.

We are pleased to hear that your order arrived quickly and that we were able to provide the smaller denominations you requested. We appreciate your feedback and look forward to serving you again soon.

Many thanks,

TCC

Rated 5 out of 5 stars

I have been using the Currency Club for…

I have been using the Currency Club for a few years and found the service to be first class, being able to select a date for the delivery is an added bonus, I would not hesitate in recommending the Currency Club to anyone.

28 May 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Ian,

Thank you for your continued support over the years.

We are delighted to hear you have enjoyed our service and found the scheduled delivery option useful. We truly appreciate your recommendation and look forward to serving you again soon.

Many thanks,

TCC

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