The Currency Club Reviews 

6,674
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 727 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the simple online ordering process, noting that transactions are completed quickly and without hassle. Consumers often mention the exceptional value, pointing out that the exchange rates are extremely competitive compared to other providers. Many people also express satisfaction with the prompt and trackable delivery service, which ensures cash arrives safely on the exact date requested. Some reviewers were not happy with the denomination of the cash received, stating they were given large bills that were difficult to use. Some consumers also pointed out extra costs associated with delivery charges or banking fees.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting competitive exchange rates and a... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive quickly and securely,... See more

Price

People report positive experiences with price, consistently highlighting competitive exchange rates that... See more

Order

Clients share positive opinions on order, highlighting how simple and quick the online process is. Reviewers... See more

Payment

Customers had ambiguous experiences with payment, highlighting a mix of straightforward transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Currency Club and they are excellent. The ordering process is simple and the delivery super fast. Definitely will use them in future, takes the hassle out of travel... See more

Rated 5 out of 5 stars

We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more

Company replied

Rated 5 out of 5 stars

Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it... See more

Company replied


Company details

  1. Currency Exchange Service

Written by the company

The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,674)

688 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good rates

Easy to use web site, good rates, and quick secure delivery.

15 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Anita,

Thank you for your kind feedback!

We are delighted to hear that you found our website easy to use, our exchange rates competitive, and our delivery service quick and secure.

We truly appreciate your support and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Quick & effiecent

12 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Lynn,

Thank you for your feedback!

We are delighted to hear that you found our service quick and efficient.

We really appreciate your support and look forward to serving you again in the future.

Many thanks,,

TCC

Rated 5 out of 5 stars

Simple

Simple, user friendly process via bank transfer . A very good rate of exchange.

5 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Peter,

Thank you for your kind feedback!

We are delighted to hear that you found our bank transfer ordering process simple, user friendly, and that you were pleased with the competitive exchange rate.

We really appreciate your support and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Delivered as they said it would

Easy. Delivered on time which it said it would. Exchange rate could have been marginally better. The delivery fee sticks in the craw as a flat rate charge- but maybe better than getting all the “where are you going your holidays” nonsense at the retail outlets as though foreign travel is still something new.
Lower delivery charge/marginally better exchange rate is what I’d look for, but in the end no complaints.

1 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Customer,

Thank you for your feedback!

We are pleased to hear that you found the service easy to use and that your order was delivered on time as expected.

We appreciate your comments regarding the exchange rate and delivery fee. Feedback like this is valuable and will be taken into consideration as we continue to review and improve our pricing and service offering.

Thank you again for your support, and we hope to serve you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Good exchange rate

Good exchange rate. Ordering was quick and easy and they could deliver before some of their competitors so overall the best option

13 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Liza,

Thank you for your kind feedback!

We are delighted to hear that you were happy with the competitive exchange rate, quick and easy ordering process, and our delivery options. It’s great to know we were able to deliver ahead of some competitors and provide a smooth overall experience.

We really appreciate your support and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Expedient and reliable

Expedient, good exchange and swift delivery.
No complaints here!

11 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Lorna,

Thank you for your feedback!

We are delighted to hear that you were happy with the competitive exchange rate and swift delivery.

We really appreciate your support and look forward to serving you again in the future.

Many thanks,

TCC

Rated 3 out of 5 stars

The service is easy to use with decent…

The service is easy to use with decent exchange rates and prompt delivery. However we asked for small notes but got large ones which are inconvenient for us. We’ve used CC before and been happy but this time we’re a little disappointed with them.

13 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear John,

Thank you for your feedback.

We are pleased to hear you found the service easy to use, with competitive exchange rates and prompt delivery.

While we always aim to fulfil customer preferences, we are unable to guarantee specific note denominations.

We appreciate your understanding and your continued support as a returning customer.

Kind regards,

TCC

Rated 5 out of 5 stars

Very efficient

Very efficient. Good rate of exchange. Easy to use. Arrived on time. Will use again.

15 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Diane,

Thank you for your kind feedback!

We are delighted to hear that you found the service very efficient, with a good exchange rate, easy ordering process, and timely delivery.

We really appreciate your support and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

First class service from The Currency Club

The whole transaction was simple & quick & was straightforward from beginning to end. The best exchange rage I could find online & delivery was prompt ! Will definitely use this site again .

16 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Gillian,

Thank you for your fantastic feedback!

We are delighted to hear that you found the whole process simple, quick, and straightforward from start to finish, and that you secured the best exchange rate available online with prompt delivery.

We really appreciate your kind words and look forward to serving you again in the future.

Kind regards,

TCC

Rated 5 out of 5 stars

Brilliant easy services good rate and…

Brilliant easy services good rate and excellent delivery options 👌 👍 😀 👏

5 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Customer,

Thank you for your brilliant feedback!

We are delighted to hear that you found our service easy to use, with a good rate and excellent delivery options.

We really appreciate your support and look forward to serving you again soon.

Many thanks,,

TCC

Rated 5 out of 5 stars

Excellent transaction and posted swiftly

12 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Natalie,

Thank you for your kind feedback!

We are delighted to hear that your transaction was smooth and that the order was posted swiftly.

We really appreciate your support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Fast delivery

Fast delivery

8 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Julie,

Thank you for your feedback!

We are delighted to hear that you were pleased with our fast delivery service.

We really appreciate your support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

5 times now perfect

I've sent with them 5 times now. Everytime has been speedy service and even if there was a problem the team were so helpful.
I will never go anywhere else to save or order my money.
Tom L

9 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Lain,

Thank you for your wonderful feedback!

We are delighted to hear that you have used our service five times and consistently experienced speedy and reliable service. It’s especially great to know that our team has been helpful whenever needed.

We truly appreciate your loyalty and kind words, and we look forward to continuing to serve you in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Next day delivery and best exchange…

Next day delivery and best exchange rate so a no brainer.

12 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Lain,

Thank you for your great feedback!

We are delighted to hear that you were pleased with our next-day delivery and competitive exchange rates. It’s wonderful to know you found the service straightforward.

We really appreciate your support and look forward to serving you again soon.

Many thanks,

TCC

Rated 5 out of 5 stars

Another good experience

I've used the Currency club several times now and I've been very happy with their service The rates are very competitive and delivery is quick and straightforward.

12 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Catallo,

Thank you for your kind feedback!

We are delighted to hear that you have used The Currency Club several times and have been very happy with our service. It’s great to know you find our rates competitive and our delivery quick and straightforward.

We really appreciate your continued support and look forward to serving you again soon.

Many thanks,

TCC

Rated 5 out of 5 stars

Excellent service

Excellent service. Have used this company a good few times and have always had a great experience.

11 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Annie,

Thank you for your kind feedback!

We are delighted to hear that you have used our service several times and have consistently had a great experience.

We truly appreciate your continued support and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Used a few times and all ways got a…

Used a few times and all ways got a great deal and delivery on time, easy to use website 5 stars

12 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Ryan,

Thank you for your kind review!

We are delighted to hear that you have consistently had a great experience with competitive rates, on time delivery, and found our website easy to use.

We really appreciate your 5-star feedback and your continued support, and we look forward to serving you again soon.

Kind regards,

TCC

Rated 5 out of 5 stars

So easy and fast to order

So easy and fast to order, have been using The Currency Club for a couple of years now.

10 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Elizabeth,

Thank you for your kind feedback!

We are delighted to hear that you find the ordering process easy and fast, and that you have been using The Currency Club for a couple of years now.

We truly appreciate your continued support and look forward to serving you again soon.

Many thanks,

TCC

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded. Website is clear and easy to use. I'll be using these guys in again for sure. Thanks very much!

12 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Customer,

Thank you for your fantastic feedback!

We are delighted to hear that you were pleased with the competitive rate, next day delivery, and clear, easy to use website. It’s great to know the service met your expectations and arrived on time via Royal Mail.

We really appreciate your kind words and look forward to welcoming you back again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Great Service

Used for the first time and it was a great service. Next day delivery and the best rate available for the amount required. I won’t hesitate to use again.

10 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Christine,

Thank you for your wonderful feedback!

We are delighted to hear that you were pleased with our service, next day delivery, and competitive exchange rate. It’s great to know you would not hesitate to use us again.

We really appreciate your support and look forward to serving you in the future.

Many thanks,

TCC

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look