Excellent exchange rate for Euros, in this case. Speedy delivery of the cash on a day of my choosing. Effective and practical. I've used this service two or three times and it beats in-person colle... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The Currency Club came top on Martin Lewis’s travel rate comparison. Easy to place the order. Currency delivered promptly by Royal Mail. Hassle free experience so will happily use again when the need... See more
We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for o... See more
Company replied
Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more
Company replied
Company details
Written by the company
The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!
Contact info
50 Harrowby Street, W1H 5EE, London, United Kingdom
- 0207 723 7000
- enquiries@thecurrencyclub.co.uk
- thecurrencyclub.co.uk
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Reply from The Currency Club
Dear Gary,
Thank you for your kind feedback.
We are delighted to hear you were happy with the service from start to finish and really appreciate your support.
Many thanks,
TCC
Excellent Service
I realised that I needed some USD on a Friday morning at 11am for a trip on Monday.
Yes, I could have used an ATM in the US, but a 3% UK bank 'FX facilitation fee' + a possible local handling fee...means a large spread on the spot rate.
TravelFX offered a marginally better rate...but they couldn't deliver until Tuesday (why?).
I paid the extra £0.99 Royal Mail Special Delivery fee and it arrived at 10am on Saturday.
I also requested large bills and the amount was all in $100's.
An excellent service from The Currency Club and would use again.
5 June 2026
Unprompted review
Reply from The Currency Club
Dear Nick,
Thank you for your detailed feedback.
We are delighted we could help you receive your USD quickly and that the delivery timing and denomination request worked well for your trip. We really appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Excellent service
Excellent service. I’ve used a few Fx companies, this is one of the best.
3 June 2026
Unprompted review
Reply from The Currency Club
Dear John,
Thank you for your kind feedback.
We are delighted to hear you have had a great experience with us and truly appreciate your support. We look forward to serving you again.
Many thanks,
TCC
All round positive experience
Competitive rates, easy ordering process and flexible dates for delivery that are guaranteed. I wouldn’t hesitate to use them again if their rates remain competitive.
28 May 2026
Unprompted review
Reply from The Currency Club
Dear Andy,
Thank you for your feedback.
We are pleased to hear you found the ordering process easy and the delivery options convenient. We appreciate your comments on our rates and look forward to serving you again in the future.
Many thanks,
TCC
I've used the currency club several…
I've used the currency club several times now, they provide a great service. They give very good exchange rates, free next day tracked delivery and the best bit for me is the ability to select small notes. There is nothing worse than getting a load of high denomination notes that are then incredibly hard to break into smaller ones
3 June 2026
Unprompted review
Reply from The Currency Club
Dear Flo,
Thank you for your continued support and kind feedback.
We are really pleased to hear you value our exchange rates, next day tracked delivery, and the option to select smaller denominations. We appreciate your recommendation and look forward to serving you again.
Many thanks,
TCC
Fast efficient delivery
Fast efficient delivery. I ordered small denominations and received notes to a maximum value of Circa £25 😊
1 June 2026
Unprompted review
Reply from The Currency Club
Dear Helen,
Thank you for your review.
We are pleased to hear that your order arrived quickly and that we were able to provide the smaller denominations you requested. We appreciate your feedback and look forward to serving you again soon.
Many thanks,
TCC
I have been using the Currency Club for…
I have been using the Currency Club for a few years and found the service to be first class, being able to select a date for the delivery is an added bonus, I would not hesitate in recommending the Currency Club to anyone.
28 May 2026
Unprompted review
Reply from The Currency Club
Dear Ian,
Thank you for your continued support over the years.
We are delighted to hear you have enjoyed our service and found the scheduled delivery option useful. We truly appreciate your recommendation and look forward to serving you again soon.
Many thanks,
TCC
Always use Currency Club
Always use Currency Club. Great exchange rates and delivered next day. Cannot fault them. Regular messages to let you track your order.
3 June 2026
Unprompted review
Reply from The Currency Club
Dear Peter,
Thank you for your kind review.
We are delighted to hear you are happy with our exchange rates, delivery service, and order updates. We appreciate your continued support and look forward to serving you again.
Many thanks,
TCC
This was my first time ordering…
This was my first time ordering currency from the currency club and things could not have gone smoother! Great exchange rate, notes bang on for what i wanted in denomination and incredibly fast posting. WELL DONE to you all. Recommended hands down!
29 May 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
Thank you for your wonderful feedback.
We are delighted to hear that your first experience with us was so smooth and that you were happy with the exchange rate, denominations provided, and speedy delivery.
We truly appreciate your recommendation and look forward to assisting you again with your future currency needs.
Many thanks,
TCC
Fantastic rates and a professional and…
Fantastic rates and a professional and speedy service.
9 January 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
Thank you for your feedback.
We are delighted to hear that you were pleased with our competitive rates and found our service professional and efficient.
We truly appreciate your support and look forward to assisting you again in the future.
Many thanks,
TCC
Prompt delivery but large denomination notes.
Prompt delivery and ordered from this company as had good previous experience. However quite disappointed on this occasion having ordered €700 and specifically requested SMALL denomination notes in my order. €550 of my notes consisted of 2 x €100 and 7 x€50 notes which I specifically did NOT want.. Dispatcher of my order could have tried harder..
2 June 2026
Unprompted review
Reply from The Currency Club
Dear Paul,
Thank you for your feedback and for your continued support.
We are pleased to hear that you chose to use our service again based on your previous positive experience. However, we are sorry to learn that on this occasion the denomination mix did not meet your expectations, particularly as you had requested small notes.
Please be advised that while we always endeavour to fulfil denomination requests, these are subject to availability at the time of packing and dispatch. We appreciate your comments regarding this order, and your feedback has been noted and shared with the relevant team for review.
Kind regards,
TCC
Ordered 11am 01/06/2026 delivered…
Ordered 11am 01/06/2026 delivered 11.30am 02/06/2026 Absolutely brilliant service thank you
2 June 2026
Unprompted review
Reply from The Currency Club
Dear Sandra,
Thank you for your feedback.
We are delighted to hear that your order was delivered so quickly and that you were pleased with our service.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Straighforward, reliable.
Easy, straightforward way to exchange our unused currency. Good rates, although you of course have the added expense of paying for Royal Mail Special delivery to send your cash. However, the rates and service make it worth it for larger amounts.
18 May 2026
Unprompted review
Reply from The Currency Club
Dear Sally,
Thank you for your feedback.
We are pleased to hear that you found the process easy and straightforward, and that you were happy with the exchange rates and overall service.
Thank you for choosing our service for your currency needs, and we look forward to assisting you again in the future.
Many thanks,
TCC
I found the service excellent
I found the service excellent. It was very simple to use and the exchange rate very reasonable. I will definitely use The Currency Club again in the future.
Terence Hunt
22 May 2026
Unprompted review
Reply from The Currency Club
Dear Terence,
Thank you for your kind feedback.
We are delighted to hear that you found our service easy to use and were happy with the exchange rate offered.
We appreciate your support and hope to assist you with your travel money needs again soon.
Many thanks,
TCC
Great service for our travel money
We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for ordering our travel money and the exchange rate is very competitive. There was no delivery charge or hidden fees.
29 May 2026
Unprompted review
Reply from The Currency Club
Dear Marsden,
Thank you for your feedback and continued support.
We are delighted to hear that you consistently find our service reliable, with tracked and timely deliveries, competitive exchange rates, and a transparent, fee free experience.
We truly appreciate your loyalty and look forward to serving you again in the future.
Many thanks,
TCC
Money arrived promptly with no issues
Money arrived promptly with no issues. Got exactly what I paid for and at a great rate. This is the only company I use for my currency and will continue to do so.
27 May 2026
Unprompted review
Reply from The Currency Club
Dear Mark,
Thank you for your feedback.
We are delighted to hear that your order arrived promptly and exactly as expected, and that you were happy with our competitive rate.
We truly appreciate your continued loyalty and look forward to serving you again in the future.
Many thanks,
TCC
Always excellent service
This is the second time I've used Currency Club. Initially I was suspicious as I had only ever gone locally to get currency. Both times the rates were good, next day delivery to my door was perfect. I asked for mixed denominations which I received. Very happy!
25 May 2026
Unprompted review
Reply from The Currency Club
Dear Vee,
Thank you for your feedback and for choosing Currency Club again.
We are delighted to hear that on both occasions you found our rates competitive, enjoyed the convenience of next day delivery, and received the denominations you requested.
We truly appreciate your continued trust and look forward to serving you again in the future.
Many thanks,
TCC
Easy transaction with clear…
Easy transaction with clear instructions on how to sell my left over currency. Good exchange rate and speedy pay out.
14 May 2026
Unprompted review
Reply from The Currency Club
Dear Pat,
Thank you for your feedback.
We are delighted to hear that you found the process easy, the instructions clear, and that you were happy with the exchange rate and speedy payout.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Excellent service - again
I have used the currency club in the past to obtain holiday money and the speed of postage to my home address has always been prompt and competitively priced. On this occasion I wanted to return left over currency. The service again was prompt and I was more than happy with the service provided. Many thanks Currency club.
1 May 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
Thank you for your feedback.
We are delighted to hear that you have consistently found our service prompt and competitively priced, both for purchasing and returning currency.
We truly appreciate your continued support and look forward to assisting you again in the future.
Many thanks,
TCC
Ordered currency for specific delivery…
Ordered currency for specific delivery date. Company confirmed delivery date in the order. Failed to deliver leaving me without currency for the trip and money taken from my bank. Totally unhelpful when contacted on phone and would not refund and cancel order, blaming Royal Mail. Only ordered from them as the delivery date was crucial. Will revert to previous provider in future.
27 May 2026
Unprompted review
Reply from The Currency Club
Dear Graeme,
Thank you for your feedback.
We are sorry to hear about your experience. Following our investigation, Royal Mail confirmed that the delay occurred within their network after the order had been dispatched.
Kind regards,
TCC
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