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The CPAP Store Reviews 

247
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent prices, often finding products significantly cheaper than local clinics or other retailers. The product selection is highly regarded, with many appreciating the availability of authentic, brand-name items and a good range of choices. Reviewers frequently highlight the fast and efficient delivery service, with many orders arriving quicker than expected and well-packaged. The overall service, including customer support and the ordering process, is consistently described as professional, easy, and helpful. However, some customers also noted occasional issues with shipping, such as packages being misplaced by the postal service, though these instances were often resolved.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently finding them to be amazing and much lower than... See more

Product

Consumers find product to be positive, often praising the quality, authenticity, and competitive pricing of... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of placing orders and the... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting the speed and... See more

Service

Customers consistently note positive experiences with service, often describing it as great, exceptional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My recent purchase from The CPAP Store was one of the best online shopping experiences ever. Their CPAP prices are way below that of our local clinics and their telephone assistance was quick and eff... See more

Rated 5 out of 5 stars

The CPAP Store has been fantastic! Debra was knowledgeable and patient in answering all my questions, making sure I found the right equipment. Excellent customer service, amazing prices (make sure y... See more

Rated 5 out of 5 stars

We ordered a part for my wife’s oxygen concentrator explaining we needed it in a hurry. The staff let us know when it was shipped and when we could expect it. Unfortunately, something happened with... See more

Rated 5 out of 5 stars

I recently purchased an AirMini and AirSense 11 bundle from The CPAP Store and could not be happier. Their prices were the best I found anywhere and there were no surprise charges at checkout. Deb... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(247)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Easy to use web site and order process. Prices are fair, delivery service is great.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. I recently retired and no longer have coverage for CPAP equipment. I saved hundreds of dollars versus going to my long time CPAP supplier.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

I will make all future orders from this store only.

I was so relieved to find your store. I used to live in Florida, and my insurance company sent me the parts to my CPAP machine. I didn't have to buy them myself. Now I'm in Ontario and I have to buy my stuff. When I went to Amazon and entered all the numbers for my mask, I spent $100 and got the wrong one. So frustrating. Finally found the correct one on your website, and it's perfect. Thank you! I will certainly order it again.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

The quick delivery.

The quick delivery.
The product is very good quality.
What is identified on the site is what you get when delivered
It was a very good experience shopping from placing order to receiving in the mail.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I needed some information so I left a…

I needed some information so I left a message, received a text and a few minutes later I received a well explained response from Lynn. The service is fast and perfect. I will do business with The CPAP Store from now on. Thank you.

19 September 2025
Unprompted review

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