DirectHomeMedical.com Reviews 1,104

I needed a replacement mouthpiece for my nebulizer. Other websites wanted to sell either a set of parts along with the mouthpiece or four mouthpieces with hoses. This site offered two sets of mouthpie... See more

I LOVE this place. It's the lowest cost I have found for my cpap supplies anywhere, and if I time my buying so I can wait for ground shipping, it's free. That's not a small thing for me, as I am v... See more

Knowledgeable rep, a military/veteran discount, and I did not wait on hold long. I have called before as a loyal customer, and the staff are the best in DME. Very knowledgeable and polite.

Direct Home always have the items I need in stock. Placing an order is very easy and customer service is excellent and receptive. Some time ago, I had some questions about a product, the lady who to... See more

I found a part for my So Clean machine that allows me to use the So Clean without it “running thru” the CPAP machine. Direction Home Medical had the adapter and I received it within a couple days. I... See more

I've been using DirectHomeMedical for my CPAP supplies for years. The prices are good. Shipping is relatively fast. I know the quality of the goods I order from Direct Home Medical is better than the... See more

Found ResMed small nose part for C-pap head gear connection. There were no problems in making the purchase. Received order sooner than I expected. Five star experience if there ever was one.

Called to place orders on 2 separate occasions. Both Darlene and Dennis were fantastic. They listened asked questions and proceeded to solve my problem and put me on the right track to acquiring the r... See more

Was looking for a certain product and they had exactly what I wanted. Former supplier discontinued replacement product. Easy to email RX. Supplies arrived in perfect condition within a couple days. S... See more

Lots of CPAP websites are scammy but Direct Home Medical is nothing like that. They have good prices, the ship quickly, and their support is incredibly responsive. I had an issue with a device recentl... See more

DirectHomeMedical is an outstanding company. I couldn’t have found the right CPAP equipment without their support and flexible return policy. Refunds are processed seamlessly. Thank you so much for al... See more

We have been purchasing my husband’s cpap supplies from Direct Home Medical for years. This is because staff is always professional and helpful. Order arrives in a timely fashion and to date has alway... See more

This was the first time I’ve reordered CPAP supplies, so I was a bit nervous about doing so online. However, it was so easy to get the exact items I needed. Shipping was simple and free too! Definitel... See more

CPAP equipment I needed at the best prices. Tiger fast fulfillment. Customer service is excellent. I am glad I found this company. Plan to continue to order my supplies from them, Would highly re... See more

The fact that you refuse to allow a return simply because the bag that the product came in was opened is insane. In order to properly inspect the product sent, you have to open it. It is completely u... See more

I needed filters for my oxygen concentrator, immediately! They were the only company that actually had what I needed at a very reasonable price. They also shipped very quickly and also at a great pric... See more

My first order from you which arrived when due, it fit perfectly and most of all there was no shipping charge. Item was also reasonably priced and I am extremely satisfied.

I received an order and without realizing there was a 1-digit difference on my order. I opened it and sent an email, and Liz at the Care Center was very helpful and I had my replacement with days. I... See more

We ordered an oxygen concentrator for my husband. This was such an easy process. Great customer service, great prices and clear ordering instructions, and on time delivery. I can’t say enough about ho... See more

I have be getting my supplies from this company for years and have always rated them at 5 Stars+ in every respect. However, the new website is a frustrating disaster. The one before was simple and c... See more

When I called about my prescription, they was real nice about helping me. My concentrator and neblizer was delivered on time and works prefect. I am very pleased and recommend this company Thanks.... See more

I had been struggling to find a comfortable CPAP mask. I purchased one one here that looked like what I wanted. After getting my mask and trying it, I found out it was not comfortable and leaked aroun... See more

It was perfect, easy to navigate and find what I was looking for (Filters). It was like the guy on the TV infomercial mentions, 3 P's - Price, Price and Price.

It's the 27th of August, the package was supposed to be here on the 16th I communicated to you it hadn't arrived on the 25th, all you did was send me the tracking info that clearly shows the package... See more

Direct Home Medical had the piece I was missing from my CPAP device at a very affordable price. They shipped it very quickly. I will continue to use this company for all my medical device needs.

Really soft cushioned ear protecters, just what I needed I'm allergic to latex and that's what cannula are made of. It worked out perfect for me and a fast delivery

Timely and clear communication. Good product with accessories at a fair price. Shipped from New England to New Mexico and the boxes were challenged over that distance but I tact and everything works... See more

Excellent selection of supplies and some of the best prices around. Timely processing and shipment of orders. Easy to use website. Impressive overall.

InitialIy, I was pleasantly surprised to find this company's website is quite easy to navigate considering the huge breadth of product it contains. However, I don't believ my purchase wo... See more

Direct medical has been a real life saver for me. I get the products I want delivered directly to my door. They also offer subscriptions so that makes it so much easier

The ordering process was easy to understand in choosing what headgear would fit me and work with my machine. I will order all of my cpap supplies from you from now on.

You guys have the best prices, and as long as I don't need stuff rushed to me, I can get the free shipping, which is really nice on my small fixed income.

I called before placing the order to get information on the product I was considering, as well as delivery time. The person with whom I spoke was knowledgeable and helpful. The order was delivered s... See more

I had a VERY difficult time getting my supplies. The person who I spoke with was unhelpful. I had to spend 2 days and hours in the phone to resolve getting my supplies a couple of days early. I asked... See more

Direct Home never fails to deliver exactly what I ordered often earlier than stated. I've never had a problem dealing with this company.

Received a text about a new product similar to what I own. Pictures were clear and concise showing how to use it. The price was discounted and free shipping a plus. Yep, I bought it. Free returns less... See more

I love their fast and free shipping options. Their website is easy to use, and they have a lot of products to select from. Most often they have a deal on certain items which makes them affordable.

Very responsive and they got my order out within hours of the Dr getting them my prescription. All items were received as ordered.

Do not ever order from this company. Their return policy is absurd. I ordered a CPAP tube and it was not the correct one. THey refused to allow me to return it because I opened the package. That i... See more

Best prices and quality products for my needs. FAST, free shipping, too. Truly appreciate Direct Home Medical!

I buy a limited selection of items on a regular frequency. I can easily find my items because I know their locations on the site.

The cushion doesn't fit securely; it flaps around and fails to create a proper seal, which lets air escape. This has led to a noticeable decline in quality, and it even causes an uncomfortable burning... See more

Easy to order, quick delivery, and FREE shipping. Other sites were asking for $7-8 shipping and my items weighed less than a pound.

I like that you had the supplies available that other sights such as easy breathe and CPAPsupplies.com were sold out of. Plus your prices are much more affordable for me. You probably just made a new... See more

Website is easy to maneuver and well laid-out. All steps of ordering and payment are easy to use. Fast shipping on products. Quality products that I trust completely.

Item as described with no hidden fees or BS. Prompt delivery (the next day!) In full factory packaging. Good follow-up on the sale and no problems so far. Doesn't get any better.

The chord for my cpap failed. If anybody knows what it's like to sleep without a cpap, it's awful. I found their website. It was quick and easy to find the part I needed. It was shipped fast to my m... See more

Ordering was extremely easy through the website. Found exactly what I needed within minutes.

I would like my order that I paid for Order # DHM 2993877 I have not recieved

Quick service. Got what I expected. Product is good quality. Will definitely use y’all in future.

Product is exactly what I ordered. I received the package before the delivery date! This is a great and reliable company.

It’s my go-to spot when the products I need aren’t covered by insurance or have been removed from their list. The service is fast, and the online ordering is simple and convenient.

Direct Home Medical has always been expedient, and value for their products. Keep up the Great Work!

Prices seemed reasonable… I was shopping specifically due to shipping speed. Their ‘standard’ $3-$4 shipping was going to get me my product in 8 days. I chose the $18 shipping option because I w... See more

I ordered cpap supplies and they came in a zip lock bag. Nowhere did the company inform me I would receive used supplies. I have contacted them to request a refund and will update this review once I s... See more