Always 5 stars with Sleeper. I’ve never received so many compliments, or felt so beautiful (and this goes for every single piece I’ve ever ordered). Their fabrics are gorgeous, their cuts — stunning,... See more
Company replied
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Always 5 stars with Sleeper. I’ve never received so many compliments, or felt so beautiful (and this goes for every single piece I’ve ever ordered). Their fabrics are gorgeous, their cuts — stunning,... See more
Company replied
Sorry but the quality does not meet expectations of a higher end brand. Immediately upon taking the dress out of the package I tried it on and a button popped off…then a second. They were the last two... See more
Company replied
Took them approximately 2 months to figure out that the dresses I bought was out of stock, while having to chase them multiple times, they didn’t contact me ONCE to tell me this them selves. They made... See more
Company replied
I have no idea whether or not I will like my Sleeper dress, because I still haven't received it, or even a shipping confirmation, three weeks after ordering. Sleeper charges a $15 shipping and hand... See more
Company replied
Sleeper first walking sleepwear brand was founded in 2014 by two ex-fashion editors Kate Zubarieva and Asya Varetsa. Sleeper debut Winter Collection FW14-15 was recognized by editor-in-chief of Vogue Italia Franca Sozzani, who named Sleeper the brand o...
02000, Kyiv, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Last night, I wore my green Belle linen dress for the first time. When I stood up from sitting down the skirt ripped, not even at the seam. I think it’s completely unacceptable that an item of clothing that I’ve paid this much money for is ripping on the first time that I’m wearing it. I was under the assumption that sleeper uses good quality fabrics and I’m really disappointed that this has happened. Can you advise me how to proceed in this situation? I would like a refund/ replacement

Reply from Sleeper
I have 4 items from Sleeper and they are amazing! My favorite is black party pjs. I get loads of compliments every time I wear it. So comfy and chic! Great quality of dresses and pajamas and care team is just the best!! Solved all issues and gifted a code which I am going to use as I’m already eyeing some things. Wishing you all the best.❤️

Reply from Sleeper
I was totally pleased with the Navy two piece linen short set. Quality is awesome, and I love practically anything linen. I'm sure it is going to look great on my sweetie. He also loves the set. Thank you, and will be ordering again!

Reply from Sleeper
I ordered an almost 300 dollar Pajama for that price you’d expect good quality. The Pajama ripped after wearing it ONCE. That has never happened to me before with any of my Pajamas or clothes I own. The customer service basically blamed me because I wore the Pajama - what else are you supposed to do with a Pajama?? You don’t want to have to fix an expensive Pajama after wearing it once, you want it to last for a long time and expect to be sent good quality. Unfortunately, that clearly seemed not to have been the case. So don’t waste your money. The Pajamas are really not worth it. And getting a small fraction of the price back to fix it just doesn't cut it!

Reply from Sleeper
Beatiful, gorgeous, great quality pyjamas. And they treat their customers like family which is something you don't get so often. Thanks, Sleeper team. I am enjoying my sleepy times in your pjs very very much. Best of luck.

Reply from Sleeper
Don’t order from this company!
I ordered pjs for my Daughters Christmas gift on the 26th November with the assurance that the order would be dispatched in one to two weeks. I contacted the company on the 9th December and it took three messages to revive a reply. I was told that my order was ready and would be dispatched this week. I emailed again yesterday as I hadn’t received a dispatch email. I received a response today saying that they now won’t be dispatched till early January at the earliest. They are blaming the pandemic/vaccine. Such awful customer service and lies to take your money.

Reply from Sleeper
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