Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more
Company replied
The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more
Company replied
Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more
Company replied
Company details
- Educational Institution
- Association or Organization
- Education Center
- Electrical Appliance Wholesaler
- Electronics Store
Written by the company
Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.
Australia's Original & Largest Test & Tag Training Provider
Written by the company
- Full Lifetime Support Provided
- Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
- Nationally Recognised Training
- As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
- Test & Tag Industry Experts
- Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.
Lifetime Support
We offer lifetime technical support for all students. Guaranteed.
Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.
Contact info
8 Mosrael Place, Rowville, 3178, Melbourne, Australia
- 1300 848 302
- enquiries@testandtagtraining.com.au
- testandtagtraining.com.au
#1 Rated Test & Tag Course in Australia
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What made my experience great was The…
What made my experience great was The patience and the simple English that the trainer has and used to explain everything.(English is my 2nd language)
The clarity on how she explain things when we had a question to make sure that we understood what needed to be done and how to do it right.
2 July 2025
Please provide help...
I completed my test and tag course some weeks ago now and still haven't received my confirmation of completion yet. I would either like my money back or to be sent my letter of completion.
13 May 2025
Reply from Test & Tag Training
Hi Lachlan,
Thanks for your review. We’ve looked into your course status, as we take all student concerns seriously, and it stood out because we’ve never had a student miss out on receiving a certificate after successfully completing all required components.
You enrolled in the UEESS00174 Skill Set, which includes two separate units. The face-to-face session you attended covered the first unit, but the second unit UEECD0007, needs to be completed online. This online component has been available to you since you booked the course and must be finished before we can issue your Statement of Attainment, as per national training requirements.
Our system shows you’ve accessed the online course four times since receiving the link, and most recently on the same day this review was submitted. Despite this, the required online unit hasn’t been started yet.
Once the online component is completed, your Statement of Attainment will be issued immediately. If you’re unsure how to get started or need a hand, our team is here to support you any time. But just to be clear, we’re not allowed to issue certificates until both parts of the course have been successfully completed.
Kind regards,
Josh
Great Service
30 June 2025
Reply from Test & Tag Training
Hi Passang,
Thanks for your feedback—we really appreciate you taking the time to share it.
We know everyone learns differently, and this is always a tricky one to balance. Some students feel the course is too short, others feel there’s a lot to take in, so over time we’ve aimed to strike a middle ground that works well for most.
That said, your comments are genuinely helpful, and we’re always reviewing how we deliver content to make it clearer and easier to absorb.
If there are any specific parts of the course you found overwhelming or think we could improve, we’d love to hear your thoughts—every bit of feedback helps us get better.
And don’t forget, we offer lifetime support. So if you ever need help while out testing and tagging, or just want clarification on anything, our team of experts is always here to help.
Regards,
Josh
Practice is best
25 June 2025
Great teachers and delivery of…
Great teachers and delivery of information was very clear with real examples. Plenty of realistic articles to practice with and fault find. Thanks
3 June 2025
The training was easy to follow
The training was easy to follow, any questions were answered, and the instructor made sure that the answers were understood.
24 June 2025
Everything was a positive experience!
Everything was a positive experience!
The Rowville staff and facility’s are “EXELlent”! The course was informative and easy to digest. Highly recommend.
24 June 2025
Highly recommend this test and tag…
Highly recommend this test and tag training course! The content was clear and practical, giving me the confidence to perform testing competently. The instructor, Peter, was exceptionally helpful and made the learning process smooth and effective. A very worthwhile course.
24 June 2025
Thanks team!
I really enjoyed the session! Mark was super friendly and explained everything clearly. The lunch was great, and everyone on the team was really helpful and nice. As someone with a carpentry background, I didn’t know much about electrical stuff, but this course gave me a good basic understanding. Big thanks to all the team!
18 June 2025
Terrible
The service was not as stated on the website and the customer service was awful. The person we had the misfortune to speak with customer service ranged from patronising to hysterical screaming. Won't be recommending to my friends.
16 June 2025
Reply from Test & Tag Training
Hi A. Wilson,
Thank you for your feedback. I'm genuinely sorry to hear about your recent experience and appreciate you taking the time to share it.
I’ve personally looked into the issue and can confirm that the delay you experienced was the result of multiple updates required to the student’s email address, which unfortunately took a few attempts to get right. That’s on us to manage it more smoothly, and it should have been handled more efficiently the first time around.
In terms of the phone interaction you mentioned, that feedback is concerning and it’s not the experience we want anyone to have with our team. I’ve flagged this with our training coordinator and team leader for follow-up and coaching. We’re committed to doing better.
If there’s anything we can do to help make things right—or improve the experience going forward—we’d genuinely appreciate the opportunity. You're welcome to get in touch with our team on 1300 848 302 or via email at admin@testandtagtraining.com.au.
Reply from Test & Tag Training
Hi Will,
Thanks for your feedback, we really appreciate you taking the time to share your experience.
We understand that the day can feel long for some, especially when there’s a lot of new information to cover in a single session. That said, the course length is carefully designed to meet national training standards and ensure students leave with the confidence and skills to test and tag safely and legally.
Some students actually tell us they’d prefer more time for hands-on practice, while others feel it’s just right—so we do our best to strike that middle ground.
The good news is, your support doesn’t end at the end of the day. If you ever need a refresher, have questions, or want help with anything testing and tagging related, our lifetime technical support is there for you—no extra charge.
Thanks again for training with us, and we hope the skills you learned serve you well.
Kind regards,
The Test & Tag Training Team
1300 848 302
Fantastic course and trainer :-)
11 June 2025
The face-to-face training course
The face-to-face training course, excellent instructor Doug provided clear explanations and examples that covered the needs of all students, regardless of their level of knowledge. Great written materials which we get to keep.
Preliminary WHS material, would have been better if students could retain/print a hard copy. I know material changes, but very useful information and links to relevant sections of legislation, etc.
18 June 2025
Well paced learning.
10 June 2025
No Certificate Yet
After completing the course I received 2 emails. 1st one stated one of my online modules was not completed and needed to be completed before certificate can be issued. I rang you and was told no, that is not correct and disregard the email. The 2nd email stated that my certificate could not be issued because my student enrolment form was not complete and please go online and complete it. I rang you again and spoke to Neil and again he said I should not have been sent either of those emails and he doesn’t know why they were sent to me.
Neil checked and everything to do with my course is correct, nothing is outstanding and he said my certificate should take maybe a week to be sent out.
That was 10 days ago and I still haven’t received it or any explanation as to why I haven’t got my certificate yet. As you can appreciate I am not impressed with what has happened since completing the course.
3 June 2025
I only organised this Course for a …
I only organised this Course for a volunteer worker & the staff I dealt with were very helpful & polite.
6 June 2025
T& Tag review
The face to face course was good packed with information, maybe too packed for a senior like me, my head was ready to explode at the end of it, might be an idea to run it over 2 days. Russ Tuff was very enjoyable and quite a character with great sense of humour and stories.
Bit of misshap with the online component but was sorted in the end.
4 June 2025
Poor company service
Course was really good, excellent content
However, we require a physical card for our industry
So will have to go to another company to be retrained and provided with a card
Very disapointed with the service
3 June 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.