OnLineTraining  Reviews 761

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and friendliness of the staff, highlighting their passion and ability to guide learning effectively. Many people found the course content to be in-depth, informative, and current, appreciating the practical application of what they learned. The user experience was generally positive, with reviewers finding the platform easy to navigate and the resources well-organized. However, some customers also noted occasional difficulties with website navigation, mentioning that it wasn't always intuitive and that they had trouble finding specific resources or saving their work progress. A few people felt that some content was slightly outdated or that slide transitions were distracting.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the helpful and well-organized resources,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the tutors and teachers for... See more

Website

Consumers generally find the website to be positive, highlighting its ease of navigation, user-friendliness,... See more

Based on these reviews

Rated 5 out of 5 stars

This company went over and above expectations to assist me to learn about the topic of the course I just completed. Even through the participant forum, which I read with interest, I picked up helpf... See more

Company replied

Rated 5 out of 5 stars

The content was extremely helpful and gave me a very good insight to up to date teaching and intervention strategies to help younger students with difficulty in reading and Dyslexia. The videos were v... See more

Company replied

Rated 5 out of 5 stars

Everything about the course was wonderful: especially the Tutor during our face to face sessions. She worked at a good pace, was flexible and I felt comfortable asking questions. The content was very... See more

Company replied

Rated 5 out of 5 stars

The knowledge and passion from the presenter/s was brilliant. When someone who delivers content is passionate and can guide you in your learning journey is extremely vital to then feel confident to im... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Distance Learning Center
  4. Special Education School
  5. Training Centre

Written by the company

OnLineTraining was established in 2008 to provide flexible professional development for teaching professionals in the UK who support children and young people with special educational needs. In 2008, we began our collaboration with the Departments of Education in Australia, initially partnering with NSW to adapt our courses to suit the Australian education system. In the years that followed, our courses were implemented by the Departments of Education in all States and Territories in Australia, and many of the Catholic Dioceses and Independent Schools associations, too. Our courses are accredited by the teacher accreditation authorities, and contribute to the professional learning hours requirements for progression through the Australian Professional Standards. To date, over 140,000 participants worldwide have taken part in our courses


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

761 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Some dated content

Some of the content I felt was a little out of date. There was considerable use of material about Asperger's Syndrome but this is not longer in the DSM

18 December 2025
Rated 5 out of 5 stars

Understanding Autism

The presenter gave first hand information which really made it helpful to understand the complexities

8 December 2025
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Reply from OnLineTraining

That first-hand insight really does make all the difference. We're thrilled the course helped deepen your understanding of those complexities.

Rated 5 out of 5 stars

The teacher was great

The teacher was great. Very personable and explained things well. Very relatable and enjoyable course.

I learnt so much and have already been able to apply what I have learnt in the classroom.

16 December 2025
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Reply from OnLineTraining

It's brilliant to hear you've already been applying what you learned in the classroom. That's exactly what we hope for. Thank you.

Rated 5 out of 5 stars

Loved the course

Loved the course. Well worth the time. Very useful strategies.

9 December 2025
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Reply from OnLineTraining

Thanks so much, Karen. Really pleased the strategies are proving useful for you.

Rated 5 out of 5 stars

Organised

Organised, efficient and easy to navigate.

8 December 2025
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Reply from OnLineTraining

Thank you. We work hard to keep everything intuitive and accessible, so it's great to know that came through for you.

Rated 3 out of 5 stars
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Reply from OnLineTraining

Thanks for this feedback, Jai. We're always looking at how to balance our online and face-to-face elements, and your input is really valuable.

Rated 4 out of 5 stars

Feedback

There was so much information to read therought and the videos espectiall of what it's like for a child going through it really made me think and relate to the content.

25 November 2025
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Reply from OnLineTraining

Thanks so much, Emma! Those perspective videos really do help bring the content to life. So glad they resonated with you.

Rated 4 out of 5 stars

Navigation could be clearer

Generally it was good but the navigation around the site could have been clearer. I did spend some time looking for one of the resources.

2 December 2025
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Reply from OnLineTraining

Thanks for this honest feedback, Melissa. We're always working to improve navigation, and knowing where people got stuck is really helpful. Glad the rest of the experience was positive!

Rated 5 out of 5 stars

overall a wonderful course

The resources are great and I like that you can go back anytime to review information or find specific resources. The tutors are knowledgeable helpful and it is interesting to read the forum topics

25 November 2025
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Reply from OnLineTraining

Joanne, thank you! It's lovely to hear you're still using the resources and finding value in the forum discussions. That ongoing access is so important.

Rated 5 out of 5 stars

Collaboration

Collaboration of other teachers and the leader was great

24 November 2025
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Reply from OnLineTraining

Thanks, Nikki! That collaborative element really does enrich the learning. Glad you found it valuable.

Rated 4 out of 5 stars

The platform is relatively easy to…

The platform is relatively easy to navigate and content is clear and easy to read.

I would like to see less 'bells and whistles' on the slide transitions as it is unnecessary, takes up time and is a distraction.

19 November 2025
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Reply from OnLineTraining

Thanks for the feedback, Michelle! We really appreciate the navigation compliment, and we'll feedback to the team regarding your comments about the transitions.

Rated 5 out of 5 stars

Extremely helpful OLT

The content was extremely helpful and gave me a very good insight to up to date teaching and intervention strategies to help younger students with difficulty in reading and Dyslexia. The videos were very insightful. The slides were very interactive and explained in depth reading strategies for a whole school approach. The teachers were very friendly and helpful.

28 November 2025
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Reply from OnLineTraining

Kelly, what fantastic feedback. We're thrilled the course gave you such practical, up-to-date strategies for supporting students with reading difficulties and Dyslexia. Thank you!

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