TSW Reviews 

Biggest waste of time I've ever spent online shopping. They confirmed my order and 5 days later they are telling me it has been sold out which they then went on to tell me I had cancelled my order on request myself 2 days after this. Still haven't received any refund at all and due to it being so close to Christmas I'm extremely disappointed they can operate in such dysfunctional manner.

I ordered my item over 6 weeks ago. After 4 weeks I finally cancelled the order as there was no sign it was ever going to arrive. During this period I was fobbed off with messages about delays with Royal Mail and a new one would be sent if the delay couldn't be resolved. The item never arrived. 2 weeks ago I cancelled the item and was told I could expect a refund, but that it could take a few days for the refund to show up. Well it still hasn't shown up after 10 working days. I no longer expect the money to be returned as the whole thing seems a sham to me. I strongly urge anyone else considering buying from this company to simply not do it. For info I ordered a North Face Jacket.

Update 02.12.17 I have received my refund. Thank you

Absolutely terrible company. I had purchased a number of items from them and not cheap items either. Following a delay in my order being processed I have waited more than 10 working days on the item arriving from their fulfilment centre (this must be up in the international space station due to the length of time on delivery). I have sent several messages and emails requesting clarity on where my item is as I needed this for a present. I kept getting the same responses that I would get a tracking order in 48 to 24 hours before package was arriving still nothing. Do not use this company if like me you can’t afford to give money away. I asked for a refund as no delivery and was told I could get a refund when my items arrived and sent back to them (that’s a laugh). They also have a policy of no refunds following 30 days past purchase. Does that include the time you have to wait on the thing being delivered. I had seen the negative reviews and like most people thought it was just people complaining for the sake of it. How wrong was I. These were genuine reviews. So think twice before placing any orders

Bought a fitbit for my wife, service from this company is first class. Communication is prompt and delivery quick what more can you want... keep up the good work...

Great quality products and excellent customer service.

Highly recommend Techsmartwear country wide!

What can i say, from start to finish the process was seamless. A great selection of products at fantastic prices on a very user friendly website. Purchasing was simple and efficient. I did have some questions about my purchase and they were all answered very quickly and accurately. I will definitely be back. These guys are great!

I recently ordered a Fitbit blaze from Techsmartwear and was amazed with the excellent customer service!!! It seems everyone is so quick to complain these days and you don't hear much about good service. So would like to take a moment to praise the team at Techsmartwear. Great advise, great service, quick delivery and no fuss. Would highly recommend. Thanks again.

I sent an email, asking them to call me, and within the day had a call from Grant. He handled my query in a very personable manner, plus quickly and efficiently, and was true to his word with the follow up.

Thank you Grant.

Would highly recommend Techsmartwear!

Great selection and great service

When I started looking for a smart running watch, I quickly learnt that there were so many options out there.

The guys at Techsmartwear were fantastic and very knowledgeable. They helped me find the perfect watch for a better price than I was expecting.

Let's hope my running improves now...