TCGplayer.com Reviews 

Stay away, if the seller sees that the prices have gone up, even after you pay they can say there is an issue and they’ll have to cancel. Then put the same product up for more money. There are better sites to buy from, shop your local stores instead of this crap site.

I ordered a bunch of cards from this site on April 15th from various sellers, it came out to be 14 different orders. They all came in envelopes instead of protective packaging. Plus, some of them came in toploaders that were taped shut. I have heard of this method causing damage to cards and can't understand why anyone would risk this with an $80 Final Fantasy special art Rhystic Study. Absolutely ridiculous. I will no longer be using this site for the majority of my cards during deck upgrades. I did that this time and I am still waiting on 5 different cards in two different "packages". A deck upgrade shouldn't take 2-3 weeks.

I’ve had a frustrating experience ordering from this place. Almost every time I place an order, I end up receiving a partial refund because items are apparently out of stock. It makes it really difficult to rely on them or keep track of what I’m actually going to receive.
The inventory management seems inconsistent, and you never really know what will be refunded until after you order. To make things worse, the compensation doesn’t feel fair — getting a small credit (like $1.00 for a $0.40 issue) doesn’t really solve the inconvenience, and being told to “try again” isn’t helpful.
Overall, I’d rather avoid the hassle and just shop at local stores where I know what I’m getting.

This should be more like a negative 100 I tried to put in an order and it kept screwing up my new address with my old address after changing it ten times it sold it was correct and now it's being shipped to the old address. I contacted their help desk within 20 mins of the order and they refuse to change the address or cancel it so I can address it correctly.

I’ve been a seller on this platform for over 2 years. After 2 years, there was ONE time I did not ship a $5 order within 48 hours. I got an email from TCG, letting me know to ship within the next 24 hours. Not even 12 hours after that email, they froze my entire account - including all payments for orders that have already delivered. They refuse to release my funds at this point. The order they sent me an email to ship was canceled before the 24 hour window, so there was no order to ship at that point. I have sold over 2000 items on this platform and have 100% positive feedback and yet they won’t release my funds. I will be retaining legal counsel.

TCGPlayer direct orders always have missing cards and they won't even refund you for them until you ask a couple of times. They flagged my account because i complained enough times about their orders. Beware of TCGPlayer direct orders and on general their suboptimal system

abysmally awful site with a horrid customer support. Do not waste your money on this soulless hateful corporation. You will lose out every time you choose TCG Player

I purchased from TCGplayer directly (as the vendor) My package is still "in the mail" a couple months after purchase. I am being told that I can't get a refund or replacement because I didn't address the problem within 30 days of the supposed "delivery date" as a result was told theyre keeping my money, not sending any replacements and told next time to mention it earlier. Keep in mind, the package still says its on its way on the tracker. Absolute Scam. Will never purchase from them again, this is unacceptable.

TCG Player Direct sent me a "near mint" $800 card with deep scratch damage to the face of the card and completely ruined that experience. TCG Player Direct has 11 days of handling time, when asked if they even sent the card yet after 7 days they provide a copy paste response that doesn't answer the question. Sure enough 11 days later I finally see movement on the tracking, I could've ordered the cards from anywhere else and received them in that 11 days. TCG Player itself has gotten much worse. 50% of orders have some issue. Typically 5-10 handling days which is excessive. I'll spend time and effort to reach certain dollar amounts or get all of an order from one seller. And then the seller will cancel half the order and still ship the rest without communicating or asking what I'd like to do. Then I have to spend $1.31 for shipping on a new $0.10 card that they cancelled. Sellers are allowed 14 days to get you a single piece of cardboard and then many sellers still ask you to wait longer. I had one seller argue with me over providing a refund and left him feedback accordingly, TCG Player immediately removed my feedback despite the seller still having my money, not sending my order, and being rude and egging me on to leave negative feedback because they will just get it removed.

Every order I get a partial refund.. can't keep inventory for some reason I guess, but will look for a other alternative. Just little stores around town, who knows what will get refunded when you order here. They give you a 1.00 credit for . 40 card purchase which is the equivalent please try again... I'd rather not. Just go to a local place

I’ve been waiting for my order for three weeks now and just for it to be canceled. I will no longer be using TCG player for orders. Complete waste of my time was getting back into Pokémon and wanted to rip packs and open again as well as collect like the old days. Just for it to be canceled. Would not recommend using this to buy Pokémon cards if you were looking for time wasted.

Tcgplayer is good, but tcgplayer direct always has worse condition cards!!! You are better off buying from new sellers than buying anything Tcgplayer Direct which is a small part of tcgplayer.

Got to the event literally 30 seconds late and the idiotic f’r I guess that runs the show would not let me. This happened at paetow high school. This ticket company and the organization in the high school all should be sued and be ashamed of themselves what they do. Open the door I’m handicapped and that’s the reason I was late cause it takes me longer than regular to get places no refund policy if I knew how to sue these people and bring legal action against them I would do not support this company.

I placed my order over two weeks ago, they had emailed to tell me everything had shipped but the tracking didn't work. 10 days later I log in to check on the order (all the cards came except those from tcg direct) they had canceled multiple cards and without so much as an email to let me know, I refresh the tracking number and it turns out the package JUST shipped. 8 days after they had already sent an email confirming it shipped. Both cards went up in price after they had allegedly shipped but they magically canceled only those two. Crazy ass money grab. Now here I am 4 days after that with my package in the exact same place it started. Get your shit together bro, tcgplayer got out paced by half a dozen small shops by weeks. (yes all days are business days)

Can't get a person to answer a question. Is this site only run by chat bots? Customer service is non-existent here.

This website is an absolute scam. It is crazy to think that we trust this website to give us our prices for our cards around the globe. This website is so shitty. It doesn’t let you order anything. It’s full of false reports. It’s never updated to people‘s actual inventory, the prices are 10 times what they should be on every other platform or in a local game store. It is the worst pile of dog shit I have ever seen in my entire life and should be taken down and completely removed from the Internet it is an absolute waste of space.

I put in an order for $300-odd of merchandise from 5 different vendors. My credit card was charged, I got a confirmation email, etc. All good so far.

Literally 2 minutes later I got an email that said my order was cancelled. No reason given. No way to contact anyone. Links to the site for help do not provide a phone, nor email. There is a "HelpBot" which is entirely frustrating and useless. There is no way to find out what's going on.

I am wondering if this place is just plain fraudulent, given the terrible reviews here in Trustpilot, that I wish I had seen earlier.

BEWARE - THEY WILL STEAL YOUR MONEY

I sold on this platform for a year and I've been scammed countless times. Dozens upon dozens of times. There is NO protection for sellers on this platform.

TCGPlayer has a policy of siding with the buyer 100% of the time, it's written into their ToS.

They've initiated refunds on orders that had tracking uploaded and marked as delivered. Customer claims "yeah, but I still never got my package" and TCGPlayer says "Oki Doki, here's a refund".

There is no accountability and they will just take your money and cards, and run with them.

STAY FAR AWAY FROM THIS PLATFORM FOR YOUR OWN GOOD.

Sold on TCGPlayer and was abruptly removed from the site. They still owe us over $1,500 in sales, paid us $500 and told us to screw off.

If you plan on selling your merchandise on this platform, get ready to be robbed.

Purchased cards from TCGplayer that were supposed to be unopened but arrived opened. Contacted seller multiple times with no response. TCGPlayer refused to help.