Bought some sunglasses, which I really like. However they broke after only 1 year and I don’t get any response from the customer service even though i already opened two tickets. My order number is 6... See more
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Terribly impressed by the quality of service, the courtesy and obviously the sunglasses, which are gorgeous, because they are WELL AND SUSTAINABLE HANDMADE. There is plenty of eyewear which look app... See more
Absolutely top-tier brand with an amazing team! You can tell right away that TBD Eyewear is a company that values craftsmanship, detail, and quality. The build of their sunglasses is exception... See more
I ordered some new sunglasses last week the Welt Eco Honey | Bottle Green Sunglasses by TBD. Package arrived earlier than expected. But once arrived it came in a beautiful green box and glass case s... See more
Company details
Written by the company
TBD Eyewear sunglasses and eyeglasses are designed in Milan and handmade in Italy by expert artisans. Discover our sustainable collections.
Contact info
Via Fratelli Ruffini 10, 20123, Milano, Italy
- info@tbdeyewear.com
- tbdeyewear.com
Hasn’t replied to negative reviews
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excellent quality
excellent quality! Wonderful service and very fast delivery... I will be a loyal client! ❤️❤️❤️❤️
UK buyers - make sure you know the import costs
The glasses are great, the communication around delivery from FedEx and TBD was very good. I just wish TBD had been clearer around the import duty and VAT that I would have to pay. Those costs were equivalent to 27% of the cost of the glasses plus shipping. If that had been made clear I probably would not have bought the glasses. I understand TBD aren't responsible for UK tax policy but they were aware of the additional costs which were not clearly outlined. Apart from that a good quality product, delivered quickly.
I ordered some new sunglWelt Eco Honey | Bottle Green Sunglasses by TBD.asses last week…
I ordered some new sunglasses last week the
Welt Eco Honey | Bottle Green Sunglasses by TBD. Package arrived earlier than expected. But once arrived it came in a beautiful green box and glass case so 100% on presentation. I've ordered TBD Eyewear before and the quality of craftsmanship is of the highest quality. Love the difference of styles and colours you can choose from. Always recommended Eyewear from TBD.
Solid sunglasses and even better customer service.
I recently purchased two pairs of glasses and am pleased with the quality. The frames are sturdy with a solid build, and the lenses are very good. The customer service is exceptional. One pair had a slight defect, and when I reached out, Veronica from customer service was prompt and efficient. They shipped a new pair the next day, which I received the day after. The new item fits perfectly.
Perfection!
These are amazingly handmade in Italy. They are very fashionable look like extremely expensive sunglasses very well-made very happy with my selection.
Beautiful design
Beautiful design, and exactly what I had in mind. Would highly recommend.
Excellent quality and customer service
I just received my order for the Donegal in Brown with gray lenses. very classic. I must say the quality is fantastic. some of the best I have ever seen, and I have owned at least 50 pair of high end sunglasses so I know what to look for in quality sunglasses. I will be buying more from them, I just wish I could have gotten these with polarized lenses. also shipping was very fast... from Italy to the US in 5 days.
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