Bought some sunglasses, which I really like. However they broke after only 1 year and I don’t get any response from the customer service even though i already opened two tickets. My order number is 6... See more
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See what reviewers are saying
Terribly impressed by the quality of service, the courtesy and obviously the sunglasses, which are gorgeous, because they are WELL AND SUSTAINABLE HANDMADE. There is plenty of eyewear which look app... See more
Absolutely top-tier brand with an amazing team! You can tell right away that TBD Eyewear is a company that values craftsmanship, detail, and quality. The build of their sunglasses is exception... See more
I ordered some new sunglasses last week the Welt Eco Honey | Bottle Green Sunglasses by TBD. Package arrived earlier than expected. But once arrived it came in a beautiful green box and glass case s... See more
Company details
Written by the company
TBD Eyewear sunglasses and eyeglasses are designed in Milan and handmade in Italy by expert artisans. Discover our sustainable collections.
Contact info
Via Fratelli Ruffini 10, 20123, Milano, Italy
- info@tbdeyewear.com
- tbdeyewear.com
4.6
Excellent
1K reviews
Hasn’t replied to negative reviews
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The product is amazing!
22 November 2024
I'm in the uk
I'm in the uk, And I have to say, The service i Got and the product I received, was outstanding, Thank you so much
24 October 2024
Reply from TBD Eyewear
Hi John,
Thank you so much for taking the time to express your positive experience with us. Your kind words are the best reward!
We are pleased to hear you had an outstanding experience with both our service and product.
Wishing you a fantastic day, and we hope to hear from you again soon!
Best regards,
The TBD Eyewear Team
Amazing quality
Amazing quality. Love the thickness of the glasses compared to other companies.
19 September 2024
Reply from TBD Eyewear
Dear Justin,
Thank you very much for taking the time to share your positive experience with our brand.
We are glad that you like so much the quality and design of our eyewear, hope to see you back again next time!
Have a nice day!
Best regards.
TBD Eyewear Team
why I am demotivated
1) I had to pay 26 dollars import fees to UPS.
2) I bought these glasses last year in Honey.
I find the quality of the frame this year (Havana) not so good as the frame from last year.
It doesn't motivate me to buy more.
10 September 2024
No Refund, No Feedback
I returned my sunglasses a couple of weeks ago.
I didn't get a refund and the customer service is not available or acting. They replied a some weeks ago to an E-Mail but since than nothing.
This is why I can only leave a 1-Star review. For me this company is a scam.
29 August 2024
Unprompted review
Reply from TBD Eyewear
Dear Daniel,
We sincerely apologize for the inconvenience you’ve experienced, we completely understand your frustration.
Please be assured that your refund was processed within the appropriate timeframe, and we always strive to ensure that our customers receive the best possible service. However, as your return occurred during August, it was a time when many companies, including ours, were on holiday, which may have caused some delays in our response times.
Since then, we’ve worked to improve our returns process, and we’ve implemented If Returns to make returns and refunds simpler and more efficient for all our customers.
Again, we apologize for any inconvenience this may have caused, and we appreciate your understanding. If you have any further questions or concerns, please don’t hesitate to reach out directly.
Best regards,
TBD Eyewear Customer Service
Perfecto !!
19 August 2024
First purchase
The website was very helpful and the sunglasses were exactly how I expected it.
Thank you
12 August 2024
Reply from TBD Eyewear
Dear Fernando,
Thank you very much for taking the time to share your positive experience with our brand.
We are glad that our website made your purchase easy and that you like so much the quality and design of our eyewear.
We really hope to meet you again :)
Have a great day!
Best regards.
TBD Eyewear Team
Great glasses and very fast service!
6 August 2024
I am very pleased with all the…
I am very pleased with all the sunglasses I have purchased.
I will continue to support this brand
2 August 2024
Love the product
Love the product, and they arrived in perfect conditions only three days later (delivered to Mexico)
17 July 2024
Absolutely love my sunglasses
Absolutely love my sunglasses! Fantastic design and quality. Grazie mille! 😎
24 July 2024
Great glasses, super quick delivery!
Bought Oak Eco Black Optical. Finish is great, they arrived in 1 day!
15 July 2024
Very nice and quality glasses
Very nice and quality glasses! Very happy I purchased them and I will happily wear them during my vacations!
15 July 2024
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