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Rated 4 out of 5 stars

Bought some sunglasses, which I really like. However they broke after only 1 year and I don’t get any response from the customer service even though i already opened two tickets. My order number is 6... See more

Rated 5 out of 5 stars

Terribly impressed by the quality of service, the courtesy and obviously the sunglasses, which are gorgeous, because they are WELL AND SUSTAINABLE HANDMADE. There is plenty of eyewear which look app... See more

Rated 5 out of 5 stars

Absolutely top-tier brand with an amazing team! You can tell right away that TBD Eyewear is a company that values craftsmanship, detail, and quality. The build of their sunglasses is exception... See more

Rated 4 out of 5 stars

I ordered some new sunglasses last week the Welt Eco Honey | Bottle Green Sunglasses by TBD. Package arrived earlier than expected. But once arrived it came in a beautiful green box and glass case s... See more

Company details

  1. Fashion Accessories Store
  2. Sunglasses Store

Written by the company

TBD Eyewear sunglasses and eyeglasses are designed in Milan and handmade in Italy by expert artisans. Discover our sustainable collections.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Be very careful of this company the put…

Be very careful of this company the put in small print shipping cost but what they don’t say and they should any glasses over £135 pounds you will pay £42 plus in duty tax which makes them more expensive than uk and with problems paying the tax
Avoid this company

16 April 2024
Unprompted review
TBD Eyewear logo

Reply from TBD Eyewear

Dear Peter,

We are very sorry to read you are feeling disappointed, but actually, we mention this information at multiple points of navigation on our site, such as in the checkout preview and shipping information page.

On that page, (https://www.tbdeyewear.com/pages/shipping), you can also find all the information regarding the amount of customs duties required in each country.

Since Brexit, customs duties have been challenging both for us and our UK customers, and we are trying to provide this information as clearly as possible.
The threshold of £135 is a value established by the UK Government: if the goods exceed that amount, then customs duties are required.

Again, we are sorry that you felt that this information was not conveyed properly, our efforts are focused on transparency and on offering the best customer experience possible.

Kind regards,
TBD Eyewear Team

Rated 5 out of 5 stars

great quality

usually buy other brand much more pricey as the acetate is thick and sturdy.
quite surprised that quality of acetate and polishing is almost same ! pleasant surprise for fraction of price.
recommend highly

27 March 2024

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