I have now renewed for the third time with this Insurance company. When I was starting out New in private hire my Insurance quotes were really high and through an online forum I got their number and t... See more
Company replied
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Review summary
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Jenny was brilliant really helpful this was stress free so straightforward and easy and Jenny got me a great price too. I usually dread this every year as always majorly stressful and hard work but ca... See more
Company replied
I can’t recommend Ian Newey highly enough. From the first conversation, it was clear he knows the taxi insurance market inside out. He took the time to understand my situation and found me a policy... See more
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It’s a difficult time for self employed small businesses. Margins are tight and the future is uncertain. Costs are constantly increasing! Such a relief to have a dedicated broker fighting in you... See more
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Company details
About The Taxi Insurer
Information provided by various external sources
For taxi drivers, a taxi is much more than just a vehicle. It’s their livelihood. That’s why it deserves to be protected with specialist taxi insurance.
If you’ve been looking into options for insuring your taxi, you have probably seen that taxi insurance premiums are often quite high due to the nature of a taxi driver’s work. But we can help you find a taxi policy that matches your needs and budget.
It is important to note that different types of vehicles will require different policies. We can arrange taxi insurance in many different variants. We work with a panel of insurers who can provide you with insured only policies or named driver policies. You’ll have a broad array of choices in front of you depending on whether you are looking to buy an individual cover or insurance for your entire taxi fleet.
Contact info
1529 Stratford Road , B28 9JA, Hall Green , United Kingdom
- 01215062391
- ContactUs@insurancefactory.co.uk
- taxiinsurer.co.uk
4.9
Excellent
4K reviews
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Been with this Insurer for good few…
Been with this Insurer for good few years .service is fantastic and prices are very competitive 👏
9 June 2026
Reply from The Taxi Insurer
Thank you so much for your positive feedback and for being a loyal customer over the years. We're delighted to hear that you find our service fantastic and our prices competitive. Your support means a lot to us!
If you ever need any assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your kind words! We're delighted to hear you had a great experience and found our service helpful.
If you ever need any assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind feedback. We're delighted to hear you found dealing with us a very good experience. If you have any further questions or need assistance in the future, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Very nice good service and very good…
Very nice good service and very good price really recommended
8 June 2026
Reply from The Taxi Insurer
Thank you so much for your kind words and positive feedback! We're delighted to hear that you are happy with our service and pricing. Your recommendation means a lot to us.
If you ever need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
The service i had from Kate was…
The service i had from Kate was excellent, explained everything, and the price is very competitive.
8 June 2026
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback regarding your experience with Kate. We're delighted to hear that she provided excellent service and that you found our prices competitive. Your satisfaction is very important to us, and we appreciate you taking the time to share your thoughts.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for your kind feedback. We're pleased to hear that you found our customer service quick and efficient. We strive to provide the best experience for all our customers, and your satisfaction means a lot to us.
If you need any further assistance or have questions regarding your policy, please do not hesitate to get in touch.
Kind regards,
Michelle @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind words and recommendation. We're delighted to hear that you are happy with our staff and pricing. We strive to provide excellent service to all our customers, and your feedback means a lot to us.
If you need any further assistance or have any questions about your policy, please don't hesitate to get in touch.
Kind regards,
Michelle @ Taxi Insurer
very good company
very good company with very educated, knowledgeable and kind staff..ian is the best staff member 👍🏽
2 June 2026
Reply from The Taxi Insurer
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with our team, especially Ian. Your appreciation means a lot to us and motivates us to continue providing excellent service.
If you ever need any assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Amazing and friendly staff excellent…
Amazing and friendly staff excellent customer service thank you for the best experience
2 June 2026
Reply from The Taxi Insurer
Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with our team, we always strive to provide friendly and helpful service, and your feedback means a lot to us.
If you need any further assistance with your policy or anything else, please don’t hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
It was lovely to conduct my business…
It was lovely to conduct my business over the the telephone
Ashley was the operative i dealt with and he was excellent and made the job of obtaining a new insurance policy very straightforward many thanks owen
1 June 2026
Reply from The Taxi Insurer
Thank you so much for your kind words. I'm delighted to hear that Ashley provided excellent service and made obtaining your new insurance policy straightforward.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Taxi Insurer
I am from Manchester I was looking for…
I am from Manchester I was looking for my car 🚙 as taxi insurance, I search lots around on internet to have cheaper quotes but unfortunately non of them coming with price lower all of them coming with high price and also lot of them are not willing to help me in cutting little prices down. Then one day while I was looking 👀 on internet for insurance company I come across this company and they very much helpful. I talk with of the guy Ashley Francis he helped me lot and I got the quote which I was looking for thank you 🙏 really appreciated from customer service which I received.
1 June 2026
Reply from The Taxi Insurer
Thank you for your kind words. We're pleased to hear that Ashley was able to assist you in finding a suitable taxi insurance quote at a competitive price. We understand how challenging it can be to find affordable coverage, and we’re glad we could support you through the process.
If you need any further help or have questions about your policy, please feel free to contact us anytime.
Kind regards,
Darren @ Taxi Insurer
Multiple phones calls to make sure i…
Multiple phones calls to make sure i was getting the best deal and very friendly staff and very through explantation
1 June 2026
Reply from The Taxi Insurer
Thank you for your kind feedback and for taking the time to share your experience with us. We're delighted to hear that our team was able to assist you thoroughly and provide friendly service while helping you get the best deal.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you received excellent service.
If there is anything else we can assist you with, please do not hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Top service
Went through every detail again thought the pricei was gonna be quoted more than the comparison website but actually a bit cheaper very polite patient person on the phone great service all round
27 May 2026
Reply from The Taxi Insurer
Thank you so much for your kind words and feedback. I’m delighted to hear that you found our service polite, patient, and helpful, and that we were able to offer you a great price. It's always our goal to provide the best possible experience for our customers.
If you have any further questions or need assistance in the future, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your kind words! We're delighted to hear that you appreciate our simple and honest approach to insurance.
If you ever need any assistance or have any questions, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind words! We're delighted to hear that you found our service excellent and valued the prices. We always strive to provide the best experience for our customers.
If you need any further assistance with your policy or anything else, please don't hesitate to get in touch.
Kind regards,
Michelle @ Taxi Insurer
Easy to deal with and quick.
21 May 2026
Reply from The Taxi Insurer
Thank you for your kind feedback! We’re delighted to hear that you found our service easy and quick to deal with.
If you need any further assistance or have any questions policy, please don’t hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Very good service quick and easy i…
Very good service quick and easy i spoke with ashley his a great man speaking nicely
20 May 2026
Reply from The Taxi Insurer
Thank you very much for your kind feedback. We're delighted to hear that you found our service quick and easy, and that Ashley provided you with excellent assistance.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Taxi Insurer
simple, efficient
I phoned for chauffeur insurance. Ian took me through all the questions efficiently and had the quote within the hour.
19 May 2026
Reply from The Taxi Insurer
Thank you very much for your kind feedback. I'm delighted to hear that Ian was able to assist you efficiently and provide your chauffeur insurance quote promptly.
If you have any further questions or need any additional support with your policy, please don't hesitate to get in touch.
Kind regards,
Michelle @ Taxi Insurer
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