Taxback Reviews 996

Alexandra and the team on chat are always so helpful and resolve any questions I have very quickly
Love working with taxbacks Alexandra

My experience working with Taxback has been very good! The website I found very user friendly and was clear all throughout! Nina has been great with keeping in contact and advising when needed. The communication has always been clear and things were resolved quickly. Thanks very much!

With the Taxback I got all the taxes I left behind when I leave Ireland, without their help, I wouldn’t get this money that is helping me a lot at this moment! I recommend totally, as I already did with all my friends.

simple and realiant

Always use taxback quick and easy never have a problem recommend to anyone. We have used them for at least the last four years and will keep using them.

I am in the middle of trying to deal with tax back and I’m finding it so difficult between multiple agents emails coming in and docs been given and being requested again and again after being sent! I’m so deflated at this point it’s been over 6 weeks since i was told I was given a refund to then be told no I needed to pay 78€ first for another form to be filled in but what does the fee that is taken cover if not for the process! I’m lost with the lack of details and the lack of basic customer support I tried to call the office and no calls back I’m just worried as the forms aren’t showing outstanding on the app at all!

Highly recommend using these guys, they took the hassle out of claiming back!

Honestly the shadiest company from the get go. Charged way above other companies fees to file taxes. I tried to inquire about expat taxes for another country, was asked the same questions over and over then had to keep on reminding my agent to actually do them or give updates. Turns out the fee for that one was even more outrageous. They never provided me documents and deleted all information from my account so it is now inaccessible. I'm filing my own taxes this year to avoid the headache and I now discovered they filed them under the incorrect address and nobody is able to give me access to the documents, only submit requests for copies. They assign you an agent half way around the world, so there's really no way to get in contact with them as the phone numbers are different and the hours don't align. Don't bother trying to phone in to your country's office - the numbers are literally all out of service. This place is honestly one of the most sketchy, unhelpful, and stress-inducing companies I have ever had the displeasure of working with. Every time I think of it, I get a pit in my stomach and an uneasy *SCAM ALERT* feeling. My friends and family literally remember how insane the process of doing my taxes with this place was last year and asked if I found something better this year. If you are considering this website - RUN THE OTHER WAY!! Google will give you 100s of more reputable companies that will give you access to free filing options and won't hide your information from you and screw up your sanding with your revenue agency.

Soryy canni you let my know my return proces?

Great service and always very helpful - Would highly recommend using this method to claim your tax back

Excellent experience really good company

Great Service they give

The responses thus far have been top notch.

Each year I get help from Alexandra who is fast , professional, very friendly very helpful my refunds always there

my experience with taxback was exceptional, my agent Alexandra Laza helped me recover my taxes, if I had questions or needed help, she supported me all the time. I recommend her with all confidence, I'm sure you won't be disappointed.

I initially approached Taxback to get an estimate, which I thought would be straight forward enough. Fill out the questionnaire and some details. I then got asked for documents, which I supplied. Weeks and weeks of waiting, shocking service from customer support as I was locked out of my taxback tracker (still haven't been given access) and no estimate. Then last night suddenly I got an email saying application complete and what I thought was an estimate, but no they submitted to Revenue and completed the refund. All I ever wanted was an estimate!! just to see if I could get a little bit more. Not an enjoyable service, no clarity, no real help, poor timing, poor communication and no ability from my side to see to agree to anything. I won't complain about their fees as that's business, but overall, I was VERY disappointed.. Also, I never do reviews, this is my first one ever, so that should paint a picture of the service I received.

Professional and keeps me updated on everything!

It's hard to explain, how is possible that you never answer emails or phone call ??
Please do not respond with your usual nonsense.

Stay away from them, look like scammers, they asked me for a fee plus extra money saying I underpaid taxes, which is fake. I managed directly with Revenue and all sorted, got tax refund: )