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Swift Refunds Reviews 1,583

•
TrustScore 4 out of 5

4.1

Accounting Firm
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitudes, making interactions pleasant and productive. Many people highlight the excellent customer service, noting the efficiency and ease of their overall experience, with particular appreciation for quick responses and clear communication. However, some customers were dissatisfied with the claims process, reporting issues with delays and the need for repeated document submissions. A few other people also felt that the refund process was problematic, with some mentioning issues regarding the processing of refunds.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise individuals like Miro and... See more

Customer service

Users describe positive interactions with customer service. Many customers praised agents like Matt and Miro... See more

Service

Clients share positive opinions on service, often highlighting the helpfulness and professionalism of the... See more

Claim

Reviewers highlight negative aspects of claim. Many customers report issues with false advice regarding... See more

Refund

Consumers find refund to be ambiguous. Many reviewers praise the helpfulness of agents like Matt, Miro, and... See more

Based on these reviews

Rated 5 out of 5 stars

I had a really good experience Miro was a great help from start to finish. He has excellent customer service skills and a genuinely good heart. He guided me through the whole process patiently and ma... See more

Rated 5 out of 5 stars

My review today is based on the great customer experience from one Denise McDermott. The process with Swift Refunds was fine, a little clonky and communication was a little lacking but once I was assi... See more

Rated 5 out of 5 stars

Been using these guys for a few years now, sorted everything out and really guide you through the process. On this occasion I book a call in with Miroslav who was informative, professional and helpfu... See more

Rated 5 out of 5 stars

Swift was recommended to me by a friend, the process was simple and quick. Miroslav was a great help in getting the application processed, knew exactly what needed doing and was very polite. Great cus... See more

Company details

  1. Accounting Firm
  2. Accountant
  3. Financial Institution
  4. Tax Advisor
  5. Tax Consultant
  6. Tax Preparation Service

About Swift Refunds

Written by the company

The Average Tax Refund Is £2,000

At Swift Refunds, we take the stress out of claiming your tax refund. No complicated forms or paperwork—just leave it to our expert team to handle everything for you.

We calculate your refund, prepare all the necessary documentation, and submit your claim to HMRC on your behalf. We’ll even follow up with the tax office to ensure you get your money as quickly as possible.

Best of all, your refund is backed by our unique guarantee, so you’ll never have to pay it back. Starting your claim is easy—just give us a call or click the "Start Your Claim" button below.

Professionals from various industries, including the armed forces, construction, transport & logistics, healthcare, security, and more, could be eligible for a refund. If you're a mobile worker, you may qualify for a substantial rebate. Visit our website Refer your friends Start Your claim Contact us

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Replied to 38% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I was loyal customer but last year…

I was loyal customer but last year despite being told to they failed to put my rebate on my tax code i was told this was a mistake so this year I trusted them again despite mentioning it on at least four emails to multiple members of the swift team this was completely ignored again I have logged a complaint but it’s gone silent. I’m sure this is attempt to gain more of the rebate instead of the small fixed fee I have paying you cant trust this firm stay well clear

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Swift refunds is a very good and…

Swift refunds is a very good and reliable company/partner. And Miro the agent assigned to my file done a great job. Everything was fast and very straightforward. I do recommend them, they are great. Thank you.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience so far

As a paying customer for the “Fast track option” It has been 5 months since starting the process, still not finished and still don’t have the funds. Website states they are open until 5pm however close their phone lines at 12:00 so getting through to someone is near impossible. Fast track is meant to be fast and are meant to be chasing for the funds to be released however I am constantly chasing the accountant for an update and struggle to be getting responses or any progress.

12 January 2026
Unprompted review

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