Everyone at Tap and Go are very attentive, They go above and beyond to ensure everything goes smoothly. We use the payment link option for our customers to pay with their credit card. It's an easy p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Tap And Go from the start has been very positive. The whole process ran extremely smoothly and any questions I had were answered quickly, whether by e-mail or over the phone. Bobby... See more
Company replied
I spoke to my Corporate Account Manager, Christina today for advice on obtaining an ECOM for virtual payments and she was extremely helpful and informative. Tap & Go are an excellent card terminal p... See more
Company replied
We are a small local business and use tap and go. The main reason we picked them was because they are a local business and have a direct number so when you need them you don’t get passed around you ac... See more
Company replied
Company details
Written by the company
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
Contact info
United Kingdom
- tap-and-go.co.uk
4.7
Excellent
496 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nathaniel
Received a call from Nathaniel today, at first I was reluctant as I thought a typical scam caller but Nathaniel gained my confidence with his perfect sales pitch!
I was spending excessive amounts on my bills each month and Nathaniel found me a great deal!
31 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Ben,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel is helpful and efficient
Spoke to Nathaniel today, super helpful and efficient. Managed to help me save loads of money on my fees. Nathaniel is a great team member for Tap and Go.
30 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Connie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Anne Marie was amazing
Anne Marie was amazing! The customer service was superb! Could not recommend better service 😊😊!
30 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Isaac,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Excellent customer service provided by…
Excellent customer service provided by Annie at tap & go, sorted business out in a flash.
22 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Chris,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Annie
Annie was very helpful I would highly recommend her and the company :)
17 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Reply from Tap And Go Ltd
Thank you for your honest review Jake,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Highly recommend Tap & Go
Great communication from Joseph Hargreaves throughout the whole process of switching and he arranged us a significant saving on our previous contract. Highly recommend Tap & Go.
15 May 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Darren,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Annie was really helpful &…
Annie was really helpful & knowledgeable with everything & got me sorted out with everything i needed. Great service would recommend Annie.
25 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Lisa,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Annie was very friendly and helpful and…
Annie was very friendly and helpful and answered all my enquiries.
29 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Ms Stanfield,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great experience
Annie was helpful and patient with me. Was knowledgeable and polite.
Would definately recommend 👌
29 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review IB,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel was really helpful &…
Nathaniel was really helpful & knowledgeable with everything & got me sorted out with everything i needed.
28 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Nicola,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel At Tap and Go
When looking at getting sorted make sure you ask for Nathaniel! He was amazing at explaining everything as reassured me of any questions I had! Could not highly recommend him more and he was such a gentleman to speak too!
29 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Jack,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel at tap and go was a pleasure…
Nathaniel at tap and go was a pleasure to deal with couldn't be more helpful, so very thoughtful and nothing was too much trouble. Amazing service thank you so much.
29 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Bryan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel!
Nathaniel was very helpful and knowledgeable.He showed great customer service and made the switch over to tap and go quick and efficient.
He also saved me a lot of money and made the experience hassle free.
22 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Stevie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
5 star isn’t enough for this company!
Josh was incredibly helpful and knowledgeable throughout the whole process. He took the time to explain everything clearly and made setting up our merchant services smooth and hassle free. Great communication and no pushy sales tactics, Just honest, professional advice. Highly recommend working with him and the team at Tap & Go!
2 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Will,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Anne Marie has been great!
Anne Marie has been great!
Professional but friendl. She patiently answere all my questions and ensured everything went smoothly!
10 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Anna,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Mobile terminal
I have recently started using tap and go as the fees on square were to high. I run a market stall and a majority of my sales are card. The fees are lower and the transactions are in my bank alot quicker aswell.
I spoke to Annie who was brilliant. She was friendly, polite and explained everything clearly. I would recommend tap and go.
25 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Katy,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel!!
I normally don’t take sales calls but when Nathaniel called and explained his reason for calling, it seemed like a no brainer. I did a price comparison with tap and go and they saved me 40% against world pay. Massively appreciate tap and go massively
28 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Luke,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel is a SUPER STAR
I had a great call with Nathaniel today, it was smooth, easy and straight forward. He managed to save me ALOT of money by switching to tap & go.
Nathaniel is a credit to the company and should be proud of the work he is doing, thank you tap & go for keeping my profits high!
28 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Ben,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Outstanding service
I dealt with Nathanael Ratcliffe when I was purchasing a pin machine for my business, he was extremely helpful and made the whole experience very easy and explained the whole process to me.. will definitely recommend to my friends and colleagues
24 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Mary,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.