Everyone at Tap and Go are very attentive, They go above and beyond to ensure everything goes smoothly. We use the payment link option for our customers to pay with their credit card. It's an easy p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Tap And Go from the start has been very positive. The whole process ran extremely smoothly and any questions I had were answered quickly, whether by e-mail or over the phone. Bobby... See more
Company replied
I spoke to my Corporate Account Manager, Christina today for advice on obtaining an ECOM for virtual payments and she was extremely helpful and informative. Tap & Go are an excellent card terminal p... See more
Company replied
We are a small local business and use tap and go. The main reason we picked them was because they are a local business and have a direct number so when you need them you don’t get passed around you ac... See more
Company replied
Company details
Written by the company
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
Contact info
United Kingdom
- tap-and-go.co.uk
4.7
Excellent
496 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lady carly couldn't help us enough…
The lady carly couldn't help us enough Carly customer service was exceptional
26 September 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Mr Winterbottom,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Over the past few years
Over the past few years, I have utilized the services of Tap and Go and AIB card payment machines, and I have consistently received excellent service. Their IT support has been particularly effective in resolving technical issues promptly. I confidently recommend their card payment services to any business.
19 September 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review M Abdi,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Saved me 30% on 1 of my sites
Saved me 30% on 1 of my sites, will be recommending everyone to tap & go! Service is also good- thanks Jordan Owen!!!
18 September 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Joe,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Marc helped me change my card machine…
Marc helped me change my card machine over & saved me money!!
Absolute lifesaver he is!
17 September 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Chuck,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Card machine change
Marc changed my card machine over and saved my business a lot of money. Would Highly recommend
16 September 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Lianne,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Luca helped me find a good rate
Luca helped me find a good rate. Saved me some money what can definitely used to do in other areas of my business
17 September 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Harry,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Perfect explanation
Perfect explanation! Can’t recommend enough. Thanks Jordan
17 September 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Muhammad,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Fantastic customer service from James
Fantastic company, would 100% recommend...
Spoke to James who was extremely knowledgeable and informative. He was professional yet friendly and provided an excellent service from start to finish.
Thank you James and thank you Tap and Go Ltd
16 September 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Janet,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Jordan and the team work at pace to get…
Jordan and the team work at pace to get lending - so simple and amazing service
16 September 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Mark,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great customer service from there rep
Great customer service from there rep
Luca really appreciated the information and help, thanks
11 September 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Nathan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Very rude and aggressive telesales cold…
Very rude and aggressive telesales cold call
2 September 2025
Unprompted review
Reply from Tap And Go Ltd
Please contact us back via email - we have complianced the calls and our agent was not rude to you.
Your number has been removed from our system and we wish you all the best in the future with the business.
Tap & Go Ltd
Anne-Marie
What a great company. thanks to Anne-Marie we got a great deal
24 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Andrew,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Spoke with Annie
Spoke with Annie. Even though we could not get a deal sorted she was lovely.
31 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review James,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Massive shoutout to Nathaniel who has…
Massive shoutout to Nathaniel who has been very patient with me. When we got around to doing a price comparison he saved me so much on my bill. Made my life so much easier
18 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Laurenjade,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Outstanding level of customer service…
Outstanding level of customer service provided by Nathaniel. Not only did he have a great understanding of the products, he also explained everything in mass detail ultimately resulting in me joining Tap and Go. Huge asset to the team and i will be asking to work with him again should i ever need to.
14 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Ellie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
what a great company and service Tap&go…
what a great company and service Tap&go are saved lots of money in my business. Well done Annie Cowley marvellous service
30 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Annie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel made my experience!
Nathaniel made my experience! He was very knowledgeable and great at explaining everything in depth. Highly recommended !!!
29 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Alex,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
10/10
I spoke to Nathaniel and he was very helpful. I hadn’t had a card machine for my business but he managed to put a good package for me and got me set up. Thank you Nathaniel!
31 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Michael,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Thank you Anne Marie
Thank you Anne Marie. You have been very helpful and much appreciated 👍
30 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Alan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Excellent service
I rang up, and Nathaniel was very helpful, and highly professional. I would definitely recommend.
31 July 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Grayson,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
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