My experience with Tap And Go from the start has been very positive. The whole process ran extremely smoothly and any questions I had were answered quickly, whether by e-mail or over the phone. Bobby... See more
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Created with AI, based on recent reviews
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 2 weeks
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Nathaniel was very helpful when it came to saving money for my business. I had been with dojo for three years but when he called he managed to save me over half my bill. Would highly recommend him to anyone

Reply from Tap And Go Ltd
Amazing service, purchased a chip and pin machine for my business and it’s completely changed the game. I have a lovely shop situated on Palentine road, Manchester and business has been booming. Highly recommend Nathaniel Ratcliff

Reply from Tap And Go Ltd
Had a great call with Nathaniel. He helped me through every step. Some of the best customer service I’ve received! I’m certain I’ve chosen the right company to put my trust in!

Reply from Tap And Go Ltd
Really good call today with Nathaniel Ratcliff. Saved me so much money and your understanding and explanations were fantastic. Thank you such for your call today Nathaniel and saving me loads of money im so happy!

Reply from Tap And Go Ltd
Wanted to take a contract with tap n go. Spent alot of time sorting the rates and limits for 2 terminals with a helpful staff member.
Only to be told "slight changes" have been made during initial payment, I refused to pay until changes were display and explained. They got very irate and annoyed.
Turns out the 12 month contract moved to a 24 month contract, and the rates increased which would be an extra £15 a month on top of the agreed £20 month.
I told them all the information they needed from me, so there wasn't any last minute revelations to change the contract. they just wanted to rip me off and hope I didn't notice.
*This was all before I committed to a contract. Luckily I pushed to find out details and glad I didn't proceed.
Poor company ethics and practices.
DO NOT USE.

Reply from Tap And Go Ltd
Just spent an incredibly productive 55 minutes on the phone with Max Powell… and it was time well spent. Apart from being very friendly, professional and polite, he just saved our business a small fortune. Over the years I’ve dealt with various card machine providers, and Max is by far the best representative of any I’ve come across. Must also commend Nathaniel for his infinite patience with me, I was always busy when he rang and when I asked him to ring back at a certain time on a certain day, he always did.
Looking forward to the savings, and ongoing customer service from these professionals!

Reply from Tap And Go Ltd
Joseph at tap and go has been excellent! Very understanding and easy to talk too and has ensured me on the greatest possible outcome every time.

Reply from Tap And Go Ltd
Fantastic service and superb staff
Card payment with peace of mind
No hidden charge
Specially the management who admired us with her attitude
Special thanks to Nicola

Reply from Tap And Go Ltd
Liam was helpful in finding out we are paying too much. I got my comparison done and happy to go ahead. Very formative

Reply from Tap And Go Ltd
Thank you Liam for making my experience simple from start to finish.

Reply from Tap And Go Ltd
I had an excellent experience thanks to Amy’s outstanding customer service. From the moment we connected, she was friendly, professional, and incredibly helpful. She listened carefully to my concerns, provided clear answers, and went above and beyond to ensure everything was handled smoothly.
Amy was not only knowledgeable but also made me feel valued as a customer. Her prompt responses and positive attitude made the entire process easy and stress-free. It’s rare to come across someone who genuinely cares about providing top-notch support, and Amy absolutely delivered.
Highly recommend her for anyone looking for reliable and thoughtful service. Thank you, Amy

Reply from Tap And Go Ltd
I recently signed a contract for a card terminal through Max Powell, and I couldn’t be more pleased with the service I received. From the beginning, Max was professional, knowledgeable, and made the entire process feel straightforward and stress-free.
He took the time to explain all the options clearly, answered my questions thoroughly, and helped me choose the most suitable solution for my business. There was no pressure—just honest advice and genuine support. I appreciated how transparent he was about the fees, contract terms, and how the terminal would integrate into my operations.
Everything was set up quickly, and I was up and running in no time. It’s rare to come across someone who combines efficiency with such a friendly, down-to-earth approach.
Highly recommended if you’re looking for a reliable and trustworthy person to help with card payment solutions.

Reply from Tap And Go Ltd
So glad I took this call when I did, normally I don’t get involved with sales calls, but something about this chap made me want to listen. He explained everything to me about how I was paying too much, and he answered my questions honestly which I respect. I am now set up with lower prices, and confidence that if I need support, I only have to give them a call. Thank you Joseph, I really appreciate your help and guidance.

Reply from Tap And Go Ltd
I had the pleasure of speaking to Joseph and he made me feel at ease straight away. It was a pleasure doing business with him.

Reply from Tap And Go Ltd
Amira made the process of switching to Tap & Go move easily and helped me understand the process, kept in touch and gave an absolutely five star service.

Reply from Tap And Go Ltd
Experience was great , Luca was incredible with everything very helpful and kind lad and helped me get my rates down, top man

Reply from Tap And Go Ltd
Was dealing with Amy and can't fault her service!!

Reply from Tap And Go Ltd
Amy at tap and go was a pleasure to deal with couldn't be more helpful, so very thoughtful and nothing was too much trouble. Amazing service thank you so much.

Reply from Tap And Go Ltd
Luca was very friendly and efficient. My rates have now gone down thanks to his support.

Reply from Tap And Go Ltd
Whilst dealing with tap n go I received outstanding customer service from Amy! Couldn’t recommend enough!

Reply from Tap And Go Ltd
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