Symprove Reviews 

11,575
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,576 reviews, reviewers overwhelmingly had a great experience with this company. Many customers report significant improvements in gut health, noting reduced bloating, discomfort, and IBS symptoms, which positively impacts their overall well-being. People consistently praise the product's effectiveness and quality, often describing its life-changing benefits. Consumers also appreciate the helpful and engaging staff, providing informative presentations and excellent service. However, some people were dissatisfied, reporting no noticeable improvements in their conditions even after consistent use. A few others experienced worsening symptoms, including increased discomfort or constipation.

What people talk about most

Product

Consumers find the product to be highly effective, with many reporting significant improvements in gut... See more

Quality

Users describe positive interactions with quality, often highlighting the product's effectiveness in... See more

User experience

Clients share positive opinions on user experience, with many reporting life-changing results and feeling... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, kind, and friendly.... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some finding it excellent and convenient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bob Smith attended our Midwifery conference on Tuesday 14th July 2026. He explained the product in depth and I have come away feeling like I could discuss this product and it's benefits with our servi... See more

Company replied

Rated 5 out of 5 stars

This is the second time that I have used Symprove and I feel that it has really helped with my gut issues. I have found that getting older comes with problems and by taking Symprove I have managed to... See more

Company replied

Rated 5 out of 5 stars

I have been using symprove for over 20years. Basically when it started out. It has become a staple part of my supplements and o wouldn’t start my day without it! I love the different flavours how... See more

Company replied

Rated 5 out of 5 stars

I buythis Symprove regularly whenever I need my body to reboot and it really is rejuvenating. It’s one of the only very few probiotics that have evidence based data to prove that it works. The cust... See more

Company replied


Company details

  1. Vitamin and Supplements Store

About Symprove

Written by the company

Symprove is the award-winning gut supplement recommended by scientists and experts. Symprove is one powerful solution – our friendly bacteria are proven to reach your gut alive and active.

Alive
Our unique liquid solution keeps billions of friendly bacteria alive and active.

Survive
By fermenting our friendly bacteria, they are well prepared for your highly acidic stomach environment.

Thrive
Arriving alive and active, our friendly bacteria can get to work before they’re flushed away.

Easy to take:

  • While the science is complex, taking Symprove couldn’t be simpler.
  • Just one 70ml shot every morning.
  • No dairy, no gluten, no emulsifiers, no artificial colourings. Suitable for vegans.
  • Choose from Original, Mango & Passionfruit, Strawberry & Raspberry, or Pineapple — whichever helps you start your day your way.

94% of customers feel the difference in 12 weeks or less*

Written by the company

It’s time for a good gut feeling!
Find out why thousands of people are choosing to start their day with our powerful liquid solution. *According to a 2021 survey of 490 customers

Whoop - you get free delivery!

Can't wait to get started with us?

Order before 4pm (by phone or online) and we'll deliver totally free of charge to your doorstep. Visit symprove.com to find out about our flexible subscriptions.

Contact info

Fancy £20 off your next order?

Get £20 off when you refer your friends and family to Symprove

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(11,575)

1,520 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I've been using Symprove for 8 years and it has improved my get health enormously - no more IBS, stomach pains etc. Also their customer service is excellent. They respond to enquiries quickly and helpfully and phoning them is usually quick and easy. Excellent Company.

30 June 2026
Unprompted review
Symprove logo

Reply from Symprove

Thank you for your fantastic 5-star review!

We are so pleased to hear that Symprove been a huge part of your gut health and that you've had excellent experiences with our customer service team!

Rated 5 out of 5 stars

Amazing company and brilliant product

Amazing company and brilliant product. This has helped me so much. Very happy customer😀

30 April 2026
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Reply from Symprove

We're so happy to hear that our product has helped you so much and that you're a very happy customer! Thank you for your wonderful review.

Rated 4 out of 5 stars

My IBS has improved slightly but not…

My IBS has improved slightly but not completely fingers crossed it will improve more I have had 3 purchases off your company but before that I was purchasing from Holland and Barrett so I have been on it now for about 5 months

1 May 2026
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Reply from Symprove

We appreciate you sharing your experience!

We understand that managing such conditions can be a journey, and we hope you continue to see positive changes.

Thank you for your continued trust in Symprove!

Rated 5 out of 5 stars

Great service and product

I'm really happy with Symprove. I've noticed some improvement in my symptoms, it tastes good, and the service has been great. Some time ago my latest order was lost in transport and they arranged for another lot to be sent out the same day I contacted them, which was amazing. Would definitely recommend

9 March 2026
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Reply from Symprove

Thank you for your lovely review and for sharing your Symprove experience with us. We’re so pleased to hear it’s been supporting you on your gut health journey.

Rated 5 out of 5 stars

SYMPROVE REALLY DOES’IMPROVE’

Great helpful, healthy information regarding recipes, do’s and don’t’s.
Why’s and wherefore’s of gut responses to various foods.
Symprove appears to have helped reduce my stress levels, after 15 months the ridges on my nails are gone and OVERALL I just feel BETTER; at 67 and after a stressful career THAT’S DEFINITELY A PLUS. 30.06.2026

17 December 2025
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Reply from Symprove

We're so pleased to hear Symprove has been helping you! Thank you for taking the time to leave us such a positive review — we really appreciate it.

Rated 5 out of 5 stars

Bowel movements are much improved

Bowel movements are much improved, also my skin looks better. In general a feeling of well being.

16 April 2026
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Reply from Symprove

We’re delighted to hear Symprove is working well for you. Thank you for your lovely feedback.

Rated 4 out of 5 stars

Financially unaccessible for most

It's great and I have noticed a difference when taking it. However long term it is a huge financial investment. £50 a month is no joke and not something that I can sustain long term.

23 March 2026
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Reply from Symprove

We're happy to hear you've noticed a positive difference!

We understand your concern about the long-term cost, feel free to reach out to our Customer Care team to see what we can do to help :)

Rated 1 out of 5 stars

Beware when trying to cancel online

Beware when trying to cancel online. There is an option to cancel, but it doesn’t work and directs you to either online chat, telephone or email. I have done all 3, but unfortunately the line eventually cuts you off, no matter how many times you call. The live chat doesn’t work, and I have yet to receive an email to cancel my subscription. The entire process has been extremely frustrating and I feel I am being ignored.

I feel the cancel button has been purposely placed to fool people into believing that cancelling a subscription is an easy process, when in fact it is not. It remains increasingly difficult to speak with anyone, so I would avoid subscribing unless you want a whole lot of hassle, because I now have a second batch on its way that I didn’t want!

26 June 2026
Unprompted review
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Reply from Symprove

We're sorry to hear you had such a frustrating experience. We can see your email was sent on Sunday when our support team was unavailable, and we're sorry for any confusion this caused. Our chat is also not online during the weekend which should be clear on the website - we appreciate this feedback and will look into this.

During the first 12 weeks of a subscription, we ask customers to contact us if they wish to cancel so we can offer support, and we also send a reminder email 7 days before each box is processed so changes can be made before any unwanted charge.

We never want anyone to feel that cancelling is difficult, and we're sorry this was your experience. We'll be in touch directly to discuss this further and make sure you don't receive a box you are not wishing to receive.

Rated 5 out of 5 stars

Feeling more energetic

Feeling more energetic. No more stomach issues. Going to the toilet regularly. Great product, just a shame it's so expensive.

29 April 2026
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Reply from Symprove

Thank you for taking the time to share your experience and leave us a 5-star review! We're so pleased to hear that Symprove has been helping you and we really appreciate your support.

Regarding the price, we have fantastic introductory offers available to provide customers with a chance to see if Symprove can support them over the first 12 weeks. This type of discount cannot be sustained permanently but we do have sales and other schemes in place to support throughout a customers journey.

Please do not hesitate to reach out to our customer experience team at support@symprrove.com to discuss your journey further.

Rated 5 out of 5 stars

For me Symprove was a life changing

For me Symprove was a life changing, after so many allergies and gut issues, Symprove helped me to get better! I recommend this probiotics to everyone, it will help without any doubts!

15 January 2026
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Reply from Symprove

Thank you for sharing such positive feedback! We’re thrilled to hear that Symprove is working well for you and we really appreciate your support.

Rated 5 out of 5 stars

I have tried everything for my gut and…

I’ve tried everything for my gut and digestion and this is the only thing that works for me. It reduces my bloating and keeps me regular. I tried stopping it, but every time I did, my symptoms came back, so I won’t be stopping again. It was also great to see the new shot-sized bottles at the airport when I went on holiday.

28 June 2026
Unprompted review
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Reply from Symprove

Thank you for your 5-star review! We're really pleased to hear that Symprove has been making a difference for you. Your feedback means a lot to us.

Rated 5 out of 5 stars

as both a GP and a patient with…

as both a GP and a patient with Crohn's, I was keen to try Symprove. i found the 3 month trial beneficial , and have continued to take regularly. happily recommend to friends and colleagues.

14 January 2026
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Reply from Symprove

We truly appreciate you sharing your experience with Symprove. It’s wonderful to hear that it has been helping you and thank you for leaving such a kind review.

Rated 5 out of 5 stars

I attended the online course last week…

I attended the online course last week and leant so much from the 20min session. The presentation of information provided was clear, concise with enough evidence to support the efficacy of Symprove. Highly recommend this presentation online to others.

26 June 2026
Unprompted review
Symprove logo

Reply from Symprove

It sounds like our presentation to Health Care Professionals has helped to give you an understanding of how Symprove works. Thank you for your kind words and review.

Rated 5 out of 5 stars

Unreal results! Best product ever!

Best Health Supplement and Probiotic Ever! It changed my life and my family's.

​I am 19 years old, and since being diagnosed with a brain tumor at 14, my life has been filled with constant medication and treatment.

​Desperate for help because I often feel so ill, I constantly research vitamins, minerals, and any supplements that might make me feel even a little better. Over the years, I’ve tried so many products, and I can honestly say that nearly all of them were a waste of time and money.

​That was until I was fortunate enough to discover Symprove at my local Holland & Barrett.

​Immediately within just days of starting Symprove I noticed a difference in my bloating and general gut symptoms. To clarify, I have been on numerous antibiotics, and I believe I had poor gut microbiome health, which was affecting my vitamin absorption.

​I can wholeheartedly say that over the last 12 ish weeks, Symprove has changed my life. I wake up every day, and I mean this genuinely: I look forward to having my daily shot. While I understand some people dislike the taste, I personally find it perfectly fine. Actually, I find the strawberry one delicious the mango one, too!

​Throughout my journey with Symprove, I have contacted their customer support and received immediate help. I’ve spoken to multiple members of their team, all of whom were truly kind and helpful. It meant so much to me to see such genuine care; I was truly taken aback.

​I’ve also had the pleasure of getting my mum to start taking it. She suffered terribly with gut symptoms bloating, poor vitamin absorption, and general discomfort. She had over 6+ symptoms in which not even gut specialist were much help. So far, she says she feels so much improvement. I will be honest it did take longer for her to have benefits beinf a couple of weeks. However it was so worth the wait.

​Symprove has changed both my life and my mum’s. I will be forever grateful and remain a huge fan.

​Best probiotic! Best customer service! Great packaging and delivery! Even better results.

Thank you symprove for truly making a unreal product and changing my life.

-Javier 😃

30 April 2026
Unprompted review
Symprove logo

Reply from Symprove

We are incredibly moved by your heartfelt review and truly appreciate you sharing your journey with us. It means so much to hear how our product has made such a significant difference in your life, especially given the challenges you've faced.

We are so happy that you and your mum have experienced such positive improvements in your gut health and overall wellbeing. We pride ourselves on our customer experience so it is wonderful to hear you were able to benefit from this.

Thank you for your wonderful feedback and for being part of the Symprove community! If you would like to discuss anything or more or interested in our refer a friend scheme please feel free to contact us at support@symprove.com

Rated 5 out of 5 stars

Informative and interesting…

Informative and interesting presentation.
Thanks to Bob

26 June 2026
Unprompted review
Symprove logo

Reply from Symprove

Thank you for your review of our presentation to Health Care Professionals. We hope that it has given you the confidence to recommend Symprove.

Rated 5 out of 5 stars

Great introduction webinar from Bob…

Great introduction webinar from Bob Smith and great product - highly recommend

26 June 2026
Unprompted review
Symprove logo

Reply from Symprove

It sounds like our presentation to Health Care Professionals has helped to give you an understanding of how Symprove works. Thank you for your kind words and review.

Rated 5 out of 5 stars

Informative presentation

I attended an online meeting regarding this product. Bob Smith did a very imformative presentation- concise and research-based. As a nurse, I am excited to try and share it to my colleagues. I believe presentations and products like this can benefit healthcare staff and patients alike.

26 June 2026
Unprompted review
Symprove logo

Reply from Symprove

Thank you for your review of our presentation to Health Care Professionals. We hope that it has given you the confidence to recommend Symprove.

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