I inadvertantly registered my email address with them. I used their contact form from their website asking to be removed. Email response within minutes saying my email had been removed. Impressed wi... See more
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Review summary
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What people talk about most
Reviews shaping this summary
It seems that when you ask Switcheroo to find a better deal for electricity, it costs you nothing, and the next thing that happens is a supplier contacts you directly - presumably the one with the bes... See more
Was a missunderstanding thought was been contacted by a scammer & not british gas contacted british gas & the missundersatnding has been resolved is better price energy to fit my budget due to unforta... See more
I wanted a better deal on my gas electric as iam with OVO they are expensive.so got a text off switcharoo saying they found better deals .so gave my details and 90sec later British gas phoned .and... See more
Company replied
Company details
Written by the company
The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.
Contact info
United Kingdom
- info@switcheroo.co.uk
- switcheroo.co.uk
3.9
Great
420 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 68% of negative reviews
Typically replies within 1 month
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immediate pestering telephone calls!
2 seconds after pressing enter the phone starts ringing from Scottish Power!
Don't remember clicking anywhere to say "yes please, pester me as soon as you can!"
Edit:
Switcheroo complained that my review was defamatory, so i've been forced to edit it.
all I can say is they have a very biased view on any review that does not give them a positive response.
I still believe that Switcheroo misled me into believing they were offering competitive options from multiple suppliers, but instead I had an almost immediate phone call from 1 supplier asking me to confirm I wanted to go ahead and switch to them.
15 August 2025
Unprompted review
Reply from Switcheroo
Two seconds is impressive, Scottish Power must have their running shoes on!
When you entered your details, you agreed to the privacy policy and terms & conditions, which explains that your chosen supplier (in this case Scottish Power) will give you a quick call to confirm things. If you’ve changed your mind, the fastest way to stop the calls is simply to tell them you’re not interested and ask to be removed from their system. Easy, no hard feelings, and no more Olympic-speed phone calls.
HOPELESS
went through all the guidance and when I got to the website there was no quote there.
Have still not heard from them
HOPELESS
STEER Clear of them
They are just a clever looking website but with no quote!!
Other people do it far far better!!!!!!
15 August 2025
Unprompted review
Reply from Switcheroo
Hopeless? Ouch, that stings worse than a 1990s dial-up tone
.
Here’s the thing: we don’t pop up instant quotes on the screen, instead, once you’ve put in your details (and agreed to the privacy policy) the supplier takes over and gets in touch with you directly to confirm what’s available. We can’t partner with every supplier in the country, but the ones we do work with are real, licensed companies.
If you didn’t hear back, it may mean your chosen supplier couldn’t reach you, or your details didn’t match what they needed.
If you’d like us to chase it up, drop us a note at info@switcheroo.co.uk and we’ll happily Sherlock Holmes the mystery.
Car finance PCP refund scam con
Car finance PCP refund scam con trick
Switcheroo had a web-link is to solicitors who charge £500 per hour and get you back nothing. Handcuff contact with solicitors HD Law.
Reference where Swicheroo was promoting car refund PCP finance via HD Law. My wife got an e-mail from Switcheroo with a link to a company HD Law. The link to HD Law is now inactive as Martin Lewis exposed that this was a scam.
We kept all the e-mails and evidence related to this con trick by HD Law.
HD Law recovering money is a con trick. They sign you up without permission. They then told my wife that she would be charged a bill for between £5000 and £10,000 legal fees to recover any excess PCP fees she had paid. She was told the legal fees would be £500 per hour.
This is a scam already exposed by Martin Lewis on his website. HD Law are invoicing people for work not done.
There is a Martin Lewis webpage that exposes HD Law who Switcheroo were promoting.
Regarding Switcheroos comments below.
The reviews about Switcheroo have been there for a month. If Swicheroo did not like that then they should have said straight away. They never objected when the review was submitted.
I suggest that they did not even care about their own reputation or bad reviews as they never monitor peoples complaints and try to sort things out. They have poor reviews and I am not surprised that they do as they don’t seem to care what people think.
Swicheroo may be vicariously liable any recommendations that they make for companies that they advertise for and promote. Especially if they get a commission.
It is up to Switcheroo to do due diligence and to not recommended companies that are untrustworthy. Did Switcheroo do due diligence in this case?
The Legal Ombudsman and the Solicitors Regulation Authority are now investigating. A copy of a contract signed by someone in my wife’s name has been sent to them. We will also be sending the evidence to the police and Crimestoppers
14 August 2025
Unprompted review
Reply from Switcheroo
Forged signatures? Dodgy solicitors? £500 an hour? We had to double-check we weren’t reading the plot for a Netflix thriller.
To be crystal clear: we don’t offer car finance refunds, we don’t charge customers fees, and we certainly don’t forge signatures or back-date contracts. Our service is simply to connect people with legitimate energy, broadband and mobile suppliers. That’s it.
We take false claims like this very seriously and will be raising this with Trustpilot. If you genuinely meant to review another company, please do update it so readers aren’t misled, if not, we’ll be pursuing it further.
For anyone reading: you can always see exactly what we do (and don’t do!) in our Privacy Policy and Terms here: https://switcheroo.co.uk
Positive feedback for Martyn!
I was signed up today for broadband by Martyn W. He was absolutely brilliant, knew his stuff and didn’t leave out any hidden terms / conditions. He was polite, considerate of my time and wasn’t pushy at all! Will definitely be coming back if I need another switch!
12 August 2025
Unprompted review
Reply from Switcheroo
Hi Leah,
Thank you for your wonderful review! We’re so pleased to hear that Martyn made your broadband switch smooth, transparent, and stress-free.
We really appreciate you highlighting his knowledge and approach — we’ll be sure to share your feedback with him. We’d love to help you again in the future!
Best regards,
The Switcheroo Team
These jokers knocked on my door despite…
These jokers knocked on my door despite my no hawkers or canvasser stickers. The guy was sarcastic and gave me an insight into the company that he works for. AVOID!
28 July 2025
Unprompted review
Reply from Switcheroo
Hi Wayne,
Thank you for your review! We’re happy to hear everything was quick and easy for you.
Kind regards,
The Switcheroo Team
Do Not Believe what you read.
Do Not Believe what you read.
I left a factual review on Trust Pilot that Switcheroo did not like as it confirmed with actual evidence that there claim to save me money was untrue. Yesterday out of the blue I get a WhatsApp message from Beau who claimed to be their founder advising me as follows:
That said, I can see that your experience didn’t meet your expectations, and for that we sincerely apologise. We’d like to offer you a £25 gift card as a gesture of goodwill if you’d consider removing or updating your review.
Well I have updated my review. I bet I don't get my gift card.
This makes a total mockery of all, like me who genuinely post reviews both good and bad to assist others
8 August 2025
Unprompted review
Reply from Switcheroo
Hi there,
That message was genuine, Beau really is our founder, and he reached out as a gesture of goodwill. We sometimes offer a small thank-you when we’ve clearly not met expectations, not to buy reviews, but to show we’re genuinely sorry you didn’t have the experience we aim for.
We’re sorry it came across the wrong way, that’s on us for not explaining it better. We appreciate you updating your review and we hope you give us the chance to make things right, even if it caused a bit more drama than intended 😅
Please reach out to info@switcheroo..co.uk
The Switcheroo Team
Deliberately get you to sign up as I…
Deliberately get you to sign up as I applied for a quote on Gas and Electric,and never got a quote. AVOID.
4 August 2025
Unprompted review
Reply from Switcheroo
Hi there,
That definitely shouldn’t have happened you should’ve had your quote through. Usually when that doesn’t come through it’s one of a few culprits: a mistyped phone number, an email gremlin, someone on the Do Not Call register, or the classic… not hitting the “Get Quote” button (we’ve all been there 😅).
Either way, we’re happy to sort it. Just drop us a quick note at info@switcheroo.co.uk and we’ll get your quote over properly. No tricks, no drama just the info you were after.
The Switcheroo Team
Brilliant sitw
3 August 2025
Unprompted review
Reply from Switcheroo
Hello Amy,
Thank you for your review! We’re glad you enjoyed using Switcheroo.
Kind regards,
The Switcheroo Team
Time wasters
Same experience as the other one star reviewers. Can’t get quotes, loads of questions to harvest as much personal information about you and then nothing. No quotes, no emails, no follow up calls. Thankfully there’s a one click link to get unsubscribed. Muppets!
1 August 2025
Unprompted review
Reply from Switcheroo
Hi there,
Ouch, “muppets” is a new one for us 😅 but fair enough, sounds like your experience wasn’t great.
We only ask for details so we can pull accurate quotes (energy pricing’s a bit of a minefield). If you didn’t get any follow-up, it’s usually down to missing info, a mistyped email, or being on the Do Not Call register,not some secret data-harvesting plot, promise.
If you fancy giving it another go, drop us a quick message at info@switcheroo.co.uk and we’ll send proper quotes your way this time, no muppetry involved.
The Switcheroo Team
Sneaky way of getting me to sign up
Sneaky way of getting me to sign up, offer a quote which doesnt appear instead I get a call from an energy supplier I've not chosen. No options or ideas of whats out there like other comparison sites.
Once registered then try to quote again and have to refill all the details again to get a quote but no quote forthcoming. Will go back to using more reputable sites that offer comparisons for me to decide who I want to engage with.
31 July 2025
Unprompted review
Reply from Switcheroo
Hi there,
Totally get why that felt sneaky. it’s not meant to be! We do things a bit differently to the usual comparison sites. Instead of throwing a long list of logos at you, we connect you straight to a rep from the cheapest available supplier. That way you can ask questions, get your options explained, and actually get set up in one call rather than ten forms later.
Sorry if that wasn’t clear or if it felt like you didn’t get the quote you expected. We’ll take that feedback on board, no one likes surprises (unless it’s cheaper bills).
If you’d like us to double-check your quote, drop a note to info@switcheroo.co.uk and we’ll sort it personally.
The Switcheroo Team
Friendly and Efficient Service
The team at Switcheroo were so easy to talk to. They answered my questions clearly and found me a broadband plan that fits my usage perfectly.
5 July 2025
Unprompted review
Reply from Switcheroo
Hi Bastian,
Thank you for your lovely review! We’re delighted to hear that our team was easy to talk to and able to find a broadband plan that perfectly suits your needs.
It’s great to know everything was explained clearly and smoothly. Thanks again for choosing Switcheroo!
Best regards,
The Switcheroo Team
Tried setting up gas and electricity…
Tried setting up gas and electricity had to call up 4 different times. They told me everything had been sorted each time. I never received any email confirmation from them and had to chase whether they actually did it. Complete waste of time don’t call up, the guys working the phones can’t do the basic task. Terrible communication and service
30 July 2025
Unprompted review
Reply from Switcheroo
Hi there,
That sounds really frustrating and we’re sorry you had to chase things up so many times. From what you’ve described, it sounds like the issue may have been on the supplier’s end rather than ours, as they handle the actual setup and confirmation emails once we’ve submitted your switch.
We do our best to make sure everything’s processed smoothly, but sometimes their systems move a little slower than we’d like too.
If you email us at info@switcheroo.co.uk, we can double-check the status and make sure it’s all properly sorted for you. We’ll do the chasing this time 😉
The Switcheroo Team
DODGY SCAMMERS
DODGY SCAM - entered details got a dodgy call from foreign scammers very dangerous
23 July 2025
Unprompted review
Reply from Switcheroo
Hi there,
We promise, we’re not scammers, dodgy or otherwise. Switcheroo’s a UK-registered company and everything we do is regulated and GDPR-compliant. When you enter your details, we connect you with approved energy partners to discuss genuine quotes, but sometimes those calls can come from UK-based verification centres that sound overseas.
We totally get how that can feel off, but there’s nothing shady going on. If you’d like us to check exactly who called you, please drop us a note at info@switcheroo.co.uk, we’ll confirm it was legitimate.
No scams here, just cheaper bills and the occasional accent confusion 😅
The Switcheroo Team
Reply from Switcheroo
Hello Suzanne,
Thanks for sharing your experience! We’re glad you found the platform easy to navigate and exactly what you were looking for.
We appreciate your feedback and are happy to have helped!
Best regards,
The Switcheroo Team
Review
Review
Actually this is pretty awesome to use loved it there is nothing better
16 July 2025
Unprompted review
Reply from Switcheroo
Hey there, Louise!
Wow — thank you for the fantastic review! 🎉 We’re so glad you enjoyed using Switcheroo and found it awesome.
We really appreciate your support!
Warm regards,
The Switcheroo Team
SCAM Alert!!!!!!!
I just put my number and address for energy comparison on Switcheroo website. After 2 minutes, so called Scottish Power scammer called me. 0333 344 2894. I gave my address, hopefully I won’t be attacked now with my data. SCAM SCAM SCAM!
15 July 2025
Unprompted review
Reply from Switcheroo
We understand why that felt alarming, but that call wasn’t from scammers. The number you mentioned (0333 344 2894) actually belongs to Scottish Power’s official outbound team, who call customers that request a quote through Switcheroo.
When you submit your details, we securely pass them to the supplier you selected (in this case, Scottish Power) so they can confirm your quote and finish setting up the switch. No one else gets your data we’re fully GDPR-compliant and UK-based.
So no need to worry,your details are safe, and no one’s turning up at your door. If you’d like us to double-check your submission or confirm who called, just drop us a quick note at info@switcheroo.co.uk.
The Switcheroo Team
Reply from Switcheroo
Hi Claire,
We really appreciate your feedback! It’s great to know everything went smoothly and you had a positive experience.
Thanks for choosing Switcheroo!
Kind regards,
The Switcheroo Team
Genuinely Dodgy
I received a text suggesting 1/3 off energy. I followed the link and filled in questions on the website. Very soon I was called by ‘British Gas’. A patient lady called Elizabeth gave me a quote. I didn’t go ahead yet.
On checking the quote I found the rates were similar to what I’m already paying but I would be locked in for 15 months.
I got another call today but it rang off after two rings. I didn’t have a chance to answer.
I searched the 01482293827 phone number online and it has a negative rating and is classed as an energy scam.
I checked with British Gas and they confirmed that this was a genuine number.
I would suggest that Switcheroo and British Gas review the scammy nature of what they have created. This episode has been a waste of my time.
1. Not a third off as suggested
2. Automated dialler cut off call after two rings. This is abuse. If you call someone have the decency to wait for it to be picked up or leave a voicemail.
3. Using telephone numbers that are reported widely as scam numbers. There is no smoke without fire. Something dodgy is going on here.
11 July 2025
Unprompted review
Reply from Switcheroo
Hi there,
Thanks for taking the time to explain what happened, that’s really fair feedback. We completely get why it felt “dodgy” from the outside, especially with so many scam calls going around. But just to be clear: the call and number you mentioned (01482 293827) are genuine British Gas outbound lines. They handle quotes for customers who come through Switcheroo.
The “third off” text is based on the average saving we’ve seen when people switch from standard variable rates, but that can vary depending on usage and region, so it’s not always exact for everyone.
We also agree that automated diallers hanging up too quickly are frustrating, we’ve raised that with the suppliers before, because it’s not a great experience for anyone.
Appreciate you flagging this so clearly, we’ll share your comments with British Gas to keep improving how these calls feel.
Promise there’s no smoke here, just a few too many robots making the phone ring 😅
The Switcheroo Team
Reply from Switcheroo
Hi Shabana,
We really appreciate your feedback! It’s great to know that everything was handled quickly and that you found the right deals.
Thanks for choosing Switcheroo!
Kind regards,
The Switcheroo Team
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