I inadvertantly registered my email address with them. I used their contact form from their website asking to be removed. Email response within minutes saying my email had been removed. Impressed wi... See more
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Review summary
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What people talk about most
Reviews shaping this summary
It seems that when you ask Switcheroo to find a better deal for electricity, it costs you nothing, and the next thing that happens is a supplier contacts you directly - presumably the one with the bes... See more
Was a missunderstanding thought was been contacted by a scammer & not british gas contacted british gas & the missundersatnding has been resolved is better price energy to fit my budget due to unforta... See more
I wanted a better deal on my gas electric as iam with OVO they are expensive.so got a text off switcharoo saying they found better deals .so gave my details and 90sec later British gas phoned .and... See more
Company replied
Company details
Written by the company
The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.
Contact info
United Kingdom
- info@switcheroo.co.uk
- switcheroo.co.uk
3.9
Great
420 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 68% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Probable scam
I recieved a phone call asking about my broadband and energy costs
I was half asleep so didn't think too much but I searched up the number while on the call which returned it was a scam so I hung up before agreeing to anything (they didn't even tell me about any "deals" yet
Proceeded to receive both a text and whats app saying i had chosen a new both saying "thanks for choosing Rise fibre" with a switcheroo link to a pre contract which i absolutely did not click
Whatever this company is doing I'd steer clear
I had never heard of them until today
5 December 2025
Unprompted review
Reply from Switcheroo
Hi Mark, We hate to see reviews like this. We'd like to know who it was that called you here as we don't actively call our customers to sell anything. If you could please email us at info@switcheroo.co.uk so we can get to the bottom of it, that would be great.
So far, so good…
It seems that when you ask Switcheroo to find a better deal for electricity, it costs you nothing, and the next thing that happens is a supplier contacts you directly - presumably the one with the best deal. So far, so good. Then, if you're happy with their offer, you don't need to do anything except agree to it, and they will do all the admin to make you their customer. When they inform your existing supplier they in turn will contact you with their best deal, to persuade you to stay with them. That's it so far. Switcheroo say they will call you within 60 seconds after you first contact them, by which they mean 15 minutes, so I did start to look elsewhere. Anyway, you just have to decide on the deal offered, and hope that the new supplier won't mess you about like the old one. A fixed TARIFF is just the rate you pay per unit, and does not mean a fixed direct debit. I don't like the way Scottish Power re-estimate and bump up your bill so I'm hoping British Gas don't do the same.
1 December 2025
Unprompted review
Money for nothing ...what can be better…
Money for nothing ...what can be better than cash back for nothing ?
25 November 2025
Unprompted review
Reply from Switcheroo
Hi Graeme,
Thank you for your review! We’re glad to hear that you enjoyed the cashback. It’s always great to know our customers are benefiting from the deals we help them find.
Thanks for choosing Switcheroo!
Best regards,
The Switcheroo Team
Great service..so easy to use..I was…
Great service..so easy to use..I was connected to a top energy supplier, they offered an excellent tariff.
I am delighted and happy to recommend switcheroo...you saved me money...and for that, I am grateful.. Andy
25 November 2025
Unprompted review
Reply from Switcheroo
Hi Andy,
Thank you so much for your fantastic review! We’re thrilled to hear that you found Switcheroo easy to use and that you were connected to a top energy supplier with an excellent tariff.
Saving you money is exactly what we aim to do, so it’s great to know we delivered on that. Your recommendation truly means a lot to us!
If you ever need help comparing deals again in the future, we’ll be happy to support you.
Warm regards,
The Switcheroo Team
Reply from Switcheroo
Hello Ryan,
Thank you for your review! We’re really glad to hear that everything met your expectations.
We appreciate your support and hope to help you again in the future!
Best regards,
The Switcheroo Team
Dishonest/opaque information gathering
They are fairly scammy in the way they gather your details, and they outright lie about their trustpilot rating.
22 October 2025
Unprompted review
Reply from Switcheroo
Dear Tom,
Oof, that’s a strong one! But we appreciate you taking the time to leave a review. Just to set the record straight: we don’t lie about our Trustpilot rating (you’re reading it right here!) and we never sell or misuse anyone’s details.
We get that online services can feel a bit shady sometimes, but we’re genuinely here to help people save money, not trick them. If something gave you a different impression, feel free to email us at info@switcheroo.co.uk, we’d love the chance to clear things up.
Best regards,
The Switcheroo Team
Great customer service!
Harry, George and Ty were very professional, friendly and informative about the deals they were offering. They answered all my questions with great knowledge and a true understanding of the services they was offering. I unfortunately couldn’t sign up for the broadband as not available in my area however, the lads did the upmost to save me money and inform me on speeds etc. I’m awaiting a call from gas&electric supplier they referred me too as it did indeed show to save me money! Thanks again lads
9 October 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
What a fantastic review, thank you! Harry, George, and Ty will be chuffed to hear your kind words. We’re so glad they could give you a top-notch experience, even if broadband wasn’t available just yet. Fingers crossed the gas & electric switch brings those savings through!
Thanks again for the lovely feedback, we’ll be sure to pass it on to the lads.
Best regards,
The Switcheroo Team
Amazing site switched my energy through…
Amazing site switched my energy through them quick and simple highly recommended
6 October 2025
Unprompted review
Reply from Switcheroo
Dear Customer,
Quick, simple, and sorted, that’s exactly what we love to hear! Thanks so much for the recommendation and for trusting us with your switch.
Best regards,
The Switcheroo Team
Easy to switch on website but no replies
Easy to switch on website but they do not reply to emails and ignore the fact they offer points and vouchers…. 9 emails and I’m still waiting for a reply
6 October 2025
Unprompted review
Reply from Switcheroo
Dear David,
First off, you’re absolutely right to be frustrated. 9 emails and no reply? That’s not the experience we aim to deliver, and we’re really sorry you’ve been left waiting.
We do honour points and voucher offers, but it sounds like something’s gone wrong here. Please drop us another message at info@switcheroo.co.uk (mention this review so we can prioritise it) and we’ll make sure it gets seen and sorted properly.
Thanks for your patience, and for the nudge we clearly needed!
Best regards,
The Switcheroo Team
Great for Shared Living
Flatmates and I split the cost and we all benefit from faster speeds. Switcheroo made switching providers stress free and affordable.
15 September 2025
Unprompted review
Reply from Switcheroo
Dear Babara,
Shared living wins all round, faster speeds, lower cost, and no arguments over the WiFi! We’re so glad we could help make the switch smooth and stress-free for the whole flat.
Best regards,
The Switcheroo Team
Knocking at door scam and lying to my face
Knocked on door and didn’t even give me the chance to turn them away. Then started lying to me about my own prices by saying the price on my app that clearly said the 12 month cost was only for 9 months and that I’m paying much more. Tried to trick me into switching to British Gas by throwing numbers at me. Finally did my own research and found I’m on the lowest cost possible and it would have increased had I listened to them.
1 September 2025
Unprompted review
Reply from Switcheroo
Dear Soph,
We’re really sorry to hear about your experience, that’s not how we expect any of our team to behave. We take concerns like this very seriously and would like to investigate it properly.
Could you please email us at info@switcheroo.co.uk with a few more details (such as the date, time, name and location of the visit)? This will help us look into the matter and take the appropriate action.
Thank you for bringing this to our attention.
Best regards,
The Switcheroo Team
Reply from Switcheroo
That’s great to hear. We’re really glad the switch was easy and the team could help out.
Thanks for taking a moment to share it, it means a lot.
The Switcheroo Team
Reply from Switcheroo
Glad to hear it’s going well so far. We’ll do our best to keep it that way.
Appreciate you taking the time to leave a review.
The Switcheroo Team
Reply from Switcheroo
Thanks so much for the kind words. Our face-to-face team will be happy to hear that you had a good experience.
We’ll make sure your feedback gets passed along to them. Appreciate you taking the time to share it.
The Switcheroo Team
Reply from Switcheroo
Fair enough! We’ll take “seems ok” as a decent start. Hopefully time proves we’re better than just ok.
Thanks for giving us a shot and for leaving a review.
The Switcheroo Team
Had one the door to door guys sign me…
Had one the door to door guys sign me up for Broadband and a lot better energy deal. Now paying a lot less for energy and kids are over the moon with faster Internet Greig made it so easy to switch over and they also paid my early termination fee for Broadband would highly recommend
7 August 2025
Unprompted review
Reply from Switcheroo
Hi Alybongo,
What a brilliant review — thank you! 🎉 We’re thrilled that you found better energy and broadband deals and that the switching process was smooth and easy.
We’ll make sure Greig sees your feedback. Thanks for choosing Switcheroo and for the recommendation!
Warm regards,
The Switcheroo Team
Just signed up for broadband as I had…
Just signed up for broadband as I had been using my mobile data, Gary and greig were absolutely awesome and very quick. We're very helpful and explained everything I needed to know.
2 September 2025
Unprompted review
Reply from Switcheroo
Hello Maria,
Thank you for your great review! We’re delighted to hear that Gary and Greig were able to help you get signed up for broadband quickly and smoothly.
It’s fantastic to know they explained everything clearly and made the process easy for you. We’ll be sure to pass on your kind feedback to them!
Best regards,
The Switcheroo Team
Spoke to a lady about switching energy…
Spoke to a lady about switching energy providers and found her pleasant and very informative
2 September 2025
Unprompted review
Very easy to use and switch stuff
29 August 2025
Unprompted review
Reply from Switcheroo
Hi Colette,
Thank you for your review! We’re really glad to hear that you found Switcheroo easy to use and that switching was simple.
That’s exactly what we aim for — making the process quick and hassle-free. Thanks for choosing Switcheroo!
Best regards,
The Switcheroo Team
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