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Rated 1 out of 5 stars

Do Not order from this company Ordered for next day delivery, 2 weeks later I'm still waiting. Have emailed several times and they just keep saying it's on its way I have requested my money back... See more

Company replied

Rated 1 out of 5 stars

I ordered the pillow to soothe sore neck and shoulder muscles due to stress and working at a computer. The pillow was too heavy. It did not conform around my neck. I heated it in the microwave and a... See more

Company replied

Rated 2 out of 5 stars

I recently bought the chiropractic neck pillow. The good news: I'm tall, so I followed the sizing instructions to the letter. The pillow fits well and is much more comfortable than my previ... See more

Company replied

Rated 1 out of 5 stars

Put my neck out to far an made it uncomfortable to sit with and sleep with

Company replied

Company details

  1. Physiotherapy Equipment Supplier
  2. Pharmacy

Information provided by various external sources

BioMed DB Design, LLC is committed to providing each customer with the highest standard of service and useful and attractive high-quality products. Our goal is to assist people dealing with muscular pain or physical injury through well-designed, high quality products and the best service. These products leave you feeling relaxed and renewed. Try them and you'll see the results in no time. Our products are sold around the US and we are proud to have helped so many people recover from sports injuries, chronic pain, and more. Look around to find the right product just for you!


Contact info

1.2

Bad

TrustScore 1 out of 5

117 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

My Sunny Bay Heating Pad has been a lifesaver. It brings instant relief.the wonderful lavender scent is a bonus.excluded. 9GLQ4E2UFU863

My SunnyBay Heating Pad has been a lifesaver. It brings instant relief. The wonderful lavender scent is a bonus.

19 July 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thanks for your feedback. So happy to hear that our heat wrap is useful. All of our hard work is paid off when we hear comments like yours.
Best wishes,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

worth much more

Great job once again. This is my second pillow. Kind of pricey but I think it's worth more

28 June 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you Reggie! Great to see you back. Hope this pillow gives you a lot of neck pain relief.
Best wishes,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Excellent!

Helpful and courteous in every way.

24 June 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thanks a lot. Hope you have a great auction for your elementary school.
Best wishes,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Amazing Product.

Great Quality. The owner is so wonderful and will help with any special request or ordering you need until it is just the way you want it.

24 June 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you for your feedback. Glad you like the custom lavender pillow and covers. Please let us know if you have any suggestions. We would like to improve the design.
Best wishes,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Travel pillow

Amazing customer service, I couldn't be more pleased. Thank you so much!

16 June 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thanks for your feedback. Hope this pillow is helpful in your recovery from the surgery. Any suggestions are welcome.
Best wishes for a quick recovery,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Excellent Customer Service

We purchased a pillow for my wife but she passed away before she could use it. I contacted the company and not only did they let me return the item, they paid for shipping back to them.

10 June 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thanks for your comment. Sorry about your lose. We do our best to design, make and market our products. Any suggestions are welcome.
Best wishes,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Chiropractic neck pillow

Purchased Chiropractic Neck Pillow with extra support. Product is high quality and as advertised. Order process was very easy and shipment was very quick. I received the shipment two days after shipment and it traveled from the Pacific Northwest to Indiana. This was a good purchase experience. The product performs as advertised and is a benefit to my neck which is very painful due to post surgical healing after a multi-level fusion. I look forward to continued use and comfort from this product.

5 June 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you for your feedback. Glad we can help with you neck pain. We just designed a cover for the pillow (may be made in cotton). This way people can use it at night. Also clinics can change for each patient.
Best wishes,
Sharon
BioMed DB Desig, LLC

Rated 5 out of 5 stars

Soft and comfortable.

Over the years, I've purchased several neck warmers from different companies. The fleece covering on the one from BioMed DB Design is soft and luxurious. The lavender scent is strong, which I like, but would recommend the unscented one for anyone who does not absolutely love the scent of lavender.

29 May 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you for your kind feedback. So happy to hear that you like our heat wrap.
Have a nice weekend,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Hot or Cold wraparound neck pillow

I bought this for my sister-in-law and a close friend. They both suffer from headaches and I thought these would be perfect. They love them.

22 May 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you so much for your feedback. So happy to hear your sister and friend love our pillows.
Best wishes,
Sharon
BioMed DB Design, LLC

Rated 3 out of 5 stars

Size

I WOULD OF LIKE TO BEEN ASKED WHAT SIZE DID I WANT THE ONE I RECIEVED WAS UNCOMFORTABLE BUT KEPT COS FIGURED ONCE I RECIEVED I COULD NOT RETURN ALSO DISAPPOINTED HOW LONG IT takes to heat up in microwave

3 May 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thanks for your feedback. When I spoke with you at the time you gave me all your information, you seemed sure this is the one you would be happy with. Feel free to send it back to us. We will pay for the return shipping.
We have other sizes for the neck wrap like you got - size medium purple neck heat wrap. Most people use this size. The large one is heavier (4 lb) and for people with a neck size of 18" to 20". The small one is of the same size like yours only lighter (1.5 lb), for seniors.
Please let us know if you want to return it.
thanks,
Sharon
BioMed DB Design, LL253-678-1361

Rated 5 out of 5 stars

Great service

Great product

30 April 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thanks a lot for your feedback. Come back anytime.
Have a great weekend,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Wonderful

It is really great product.

31 March 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thanks you for your feedback. It is great to hear from you. Any suggestions are welcome.
Best wishes,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Best Available

You can't find products like this, and these are of a bigger size than what you usually find. Very well made. Love them! I bought one, then immediately bought another.

25 March 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you so much for your feedback. We were on break last week so this reply is delayed. We try the best to make quality product and offer the best service. Any suggestions are welcome.
Best wishes,
Sharon
BioMed DB Design, LLC
253-678-1361

Rated 1 out of 5 stars

Unhappy with product, happy with service

I ordered the pillow to soothe sore neck and shoulder muscles due to stress and working at a computer. The pillow was too heavy. It did not conform around my neck. I heated it in the microwave and after using it, found my skin was burned like a bad sunburn. I haven't used it since and would not recommend it.
Since posting my review, I have been contacted by BioMed DB Design who offered me my money back if I was unhappy with their product. They sent me a USPS mailing label so I could return the product at their expense. They have contacted me that my product was received and that I have been issued a full refund.

10 March 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thanks for your feedback. Sorry to hear you noticed the redness on your skin after using it. This is one reason we won't recommend heating it to a really high temperature. You know if you are not happy, you can send it back to us for a full refund. We will pay for the return shipping.
update:
Thanks for your update. Glad to hear you are happy with our service. 3-29-16
Best wishes,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Above my expectations.

This lower back wrap has gone over my expectations with its waists strap (or shoulder) making it very manageable. It gets the heat right where u want it.
Also works for thighs that burn from over exercise etc. As its long enough fort that.
This is one product I cannot live without.
One more use. To heat up bed at night. And feet !!!! Be case of its large size worksverywell.

3 February 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you so much for your feedback. Glad to hear you like the lower back heat wrap.
Enjoy,
Sharon
Biomed DB Design, LLC

Rated 5 out of 5 stars

Quick and Great product

Thanks for the help in getting exactly what I needed. Quality and quick.

3 February 2016
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you so much for your feedback. Glad to hear you like the heat wrap.
Best wishes,
Sharon
BioMed DB Design, LLC

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