Suitreview Reviews 

201
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers had a great experience with this company. Customers frequently praise the fantastic overall product quality, incredible fit, and stylish craftsmanship of the available garments. Many people are also extremely happy with the smooth online shopping process and the remarkably helpful, communicative support team. Some reviewers were not happy with unexpected shipping delays, slow customer care responses, and ongoing fulfillment mistakes on recent orders. A few consumers additionally mentioned receiving items in poor packaging, experiencing frustrating sizing discrepancies, or getting the wrong products entirely. Buyers pointed out that resolving these delivery or order issues can sometimes take much longer than expected during busy seasons.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the excellent fit, superior materials,... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent craftsmanship, perfect fit, and... See more

Order

Customers consistently note negative experiences with order fulfillment, highlighting severe delays and a... See more

Delivery service

People report ambiguous experiences with delivery service, as some customers praise prompt shipping and... See more

Customer service

Users describe ambiguous interactions with customer service, marked by a deep division among reviewers. On... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have purchased suits from Suit Review, and this order marked my fifth item, yet I was quite disappointed by the packaging. The suit arrived in a plastic bag that seemed suited for a T-shirt rather t... See more

Rated 3 out of 5 stars

Still haven't received the parcel. You should seriously consider changing your courier partners. It is unacceptable that so many days after payment and purchase I still have not received my parce... See more

Rated 5 out of 5 stars

You guys. This is a fantastic brand! The quality of their Suit Review product is on par with Suit Supply. The style, craftsmanship and details that they have put into their pieces truly shows th... See more

Rated 5 out of 5 stars

amazing company. nice and communicative customer support team. they stand by their product. The suits are of high quality and have lasted me for at least 6 months now. I will be checking suitreview fi... See more


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

201 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.8

All reviews

(201)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product shipped a week after order

Product shipped a week after order. Suit didn’t fit (not their fault) but request for return has gone unanswered for 36 hours at this point. Policy is response within 24 hours.

29 December 2025
Rated 3 out of 5 stars

Still haven't received the parcel.

Still haven't received the parcel.

You should seriously consider changing your courier partners. It is unacceptable that so many days after payment and purchase I still have not received my parcel. I have never experienced anything like this in the past.

Regards

19 December 2025
Rated 1 out of 5 stars

It came damaged

It came damaged, and I asked for a refund 3 weeks ago. No one responded, and I still need a refund! This is the 3rd suit I bought, so I am a repeat customer and up until this point, a satisfied one. Please contact me as soon as possible to rectify this. Thank you.

17 December 2025
Rated 3 out of 5 stars

MY Last Order

At this point ill rather just stick with suitsupply, at least there will ne transparency and communication and shipping expectations will be set. Every year prior to 2024 so 2017 -2023 was fantastic ill say. But much has gradually changed. No email communication unless you inquire and then it's about a week until they respond. " IN stock actually might not be in stock but pre selected for sale, so they posted for sale PRIOR to having in hand. So you are paying for speculation, then you are stuck waiting for it to be received by them, THEN, shipped to you. Items take a 3 weeks to month just to ship +10 days. So for custom takes 6-8 weeks plus + 10 is reaching a quater of a year for a suit maybe. Expedited shipping option is gone my guess is due to pre-election mentionedearlier. That's why I've never ordered custom i feel like ill be waiting 90 days with no updates. Perhaps that focus is what triggered the new customer experience. Much success to them hopefully they can get. Customer service, shipping, transparency and communication back together.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Price and quality are as amazing as the fit. Got a lot of compliments from the very first suitreview suit I purchased and now am not so slowly growing my collection. Best suits out there right now!

3 December 2025
Rated 2 out of 5 stars

Poor Customer Service

I ordered my suit, and it took 6 weeks to arrive, which makes sense since it's a busy season. I wanted to exchange my pants and go up one size. I received an initial email and sent 3 follow-up emails over 3 weeks, and still have no response. I needed this suit for Christmas, but it will not be ready on time due to their terrible customer service.

6 November 2025
Rated 2 out of 5 stars

Disappointing Delivery and Customer Care Experience

I placed an order on October 10th and didn’t receive it until November 18th. Throughout the delay, I was told the issue was due to low stock and later customs, but the communication felt minimal and I had to follow up myself for updates. Although they apologized, they never offered a discount or any gesture to make up for the inconvenience.

I’ve ordered from them a lot, yet I didn’t feel treated as a valued customer. The long delay combined with the lack of meaningful customer care was disappointing.

13 November 2025
Rated 5 out of 5 stars

Forever a customer

Forever a customer! Made my 1st purchase in 2019. I’ve gotten everything from coats, suits and sport coats. The quality, ease of purchasing, quick shipping and most importantly: Service have been top-tier and second to none! On the hunt for my next purchase.

4 November 2025
Rated 5 out of 5 stars

amazing company

amazing company. nice and communicative customer support team. they stand by their product. The suits are of high quality and have lasted me for at least 6 months now. I will be checking suitreview first before other websites when shopping for suits and blazers. Prices are reasonable as well

6 November 2025
Rated 5 out of 5 stars

We got a winner

I was nervous at first but man the suit looks amazing and fits great!!! The packaging was phenomenal too. Very well done. Will buy from again!

4 November 2025

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