Suitreview Reviews 

201
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers had a great experience with this company. Customers frequently praise the fantastic overall product quality, incredible fit, and stylish craftsmanship of the available garments. Many people are also extremely happy with the smooth online shopping process and the remarkably helpful, communicative support team. Some reviewers were not happy with unexpected shipping delays, slow customer care responses, and ongoing fulfillment mistakes on recent orders. A few consumers additionally mentioned receiving items in poor packaging, experiencing frustrating sizing discrepancies, or getting the wrong products entirely. Buyers pointed out that resolving these delivery or order issues can sometimes take much longer than expected during busy seasons.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the excellent fit, superior materials,... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent craftsmanship, perfect fit, and... See more

Order

Customers consistently note negative experiences with order fulfillment, highlighting severe delays and a... See more

Delivery service

People report ambiguous experiences with delivery service, as some customers praise prompt shipping and... See more

Customer service

Users describe ambiguous interactions with customer service, marked by a deep division among reviewers. On... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have purchased suits from Suit Review, and this order marked my fifth item, yet I was quite disappointed by the packaging. The suit arrived in a plastic bag that seemed suited for a T-shirt rather t... See more

Rated 3 out of 5 stars

Still haven't received the parcel. You should seriously consider changing your courier partners. It is unacceptable that so many days after payment and purchase I still have not received my parce... See more

Rated 5 out of 5 stars

You guys. This is a fantastic brand! The quality of their Suit Review product is on par with Suit Supply. The style, craftsmanship and details that they have put into their pieces truly shows th... See more

Rated 5 out of 5 stars

amazing company. nice and communicative customer support team. they stand by their product. The suits are of high quality and have lasted me for at least 6 months now. I will be checking suitreview fi... See more


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

201 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(201)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

late respond, bad suggestion on sizes

not very happy about how they managed the entire situation. I order suits from Suitsupply all the time, so I tried suitreview, chatting I sent the size that I usually order from suitsupply, I trust them and order a 42, but when I received it and was extremely short. I so requested to return it... I am still waiting for the shipping label

16 February 2026
Rated 5 out of 5 stars

Honest Review: It's really, really good.

Let me tell you, I'm so happy I found Suitreview. I've had a challenging time with sizing, and the suits from suitreview have fit so perfectly I barely need any tailoring. The fabrics are great and the price is even better. They feel like a combination of Brunello Cucinelli meets SuitSupply meets that perfect relaxed italian shoulder for a fraction of the price. You'll be happy you purchased.

16 February 2026
Rated 3 out of 5 stars

Good Suits, Very Poor Customer Service!

I ordered two suits—one that was in stock and another that was made to order. I waited the stated four weeks, but nothing arrived. Eventually, the in‑stock suit was delivered, but after more than six weeks, the made‑to‑order suit never showed up.I reached out for an update and received no response. I then called and left a voicemail, again with no reply. As my wedding date approached, I was forced to purchase a backup suit that was listed as “available.” At that point, I emailed again requesting an update and/or a discount, given that I had been waiting over six weeks for the original made‑to‑order suit.To SuitReview’s credit, they did provide a discount on the last suit I ordered and refunded my money. However, I was never informed that the made‑to‑order suit would not be delivered, nor did I receive any apology for the lack of communication or the excessive delay.Waiting over six weeks with no communication despite multiple attempts to contact them is unacceptable and reflects very poor customer service. I am a returning customer, but after this experience, I doubt I will order from this site again.

6 March 2026
Rated 5 out of 5 stars

Perfect experience

Fast delivery (less than one week) and perfect quality (same as a brand new SuitSupply suit). Should you have any question regarding the size they will answer you very promptly on instagram or by mail. Thank you!

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Do better

I want to start off by saying I love suit review. Their suits, typically, are made well and materials are pretty nice. I have even recommended this company to a friend of mine and we both have bought multiple suits from suit review. But we both have had similar experiences.

I’m leaving a one star review because of just how bad the customer service is.

The most recent suit I ordered was quite the hassle to get my hands on. I bought the suit and typically it takes a month even if they claim the suit is in stock even though their website says delivery time is 7-14 days. I ended up waiting 2 months for this suit. In between this time I emailed suit review a handful of times to try and figure out where my suit was or just to have any update on it. Mind you this was a suit that was claimed to be in stock and says it’s a 7-14 day delivery time. After emailing from two separate emails I finally got a response back. When I got a response it was from who is supposed to be the owner of suit review and I was told that he would be “personally over looking my delivery.” Okay cool I guess. 2 weeks later I get an email saying that my suit was lost in transit by another person that I emailed from my second email account. At this point I’m so frustrated, mind you this was during the time when tariffs were being increased with new regulations. Even after this was explained to me when my suit was lost I was priority shipped another one. I love suit review but I don’t love the customer service.

2 January 2026
Suitreview logo

Reply from Suitreview

This was due to the tariff situation in the USA which has now been resolved. We had to consolidate our orders and send them to the US in bulk and then reship the orders. We tried this for a couple months and decided that this was not working due to products being lost etc etc.. At the end of the day we decided to bring the shipping back in house (which is costly) in order to improve the service. Your previous orders seem to have gone fine.. Unfortunately we missed the mark on this one and changed the shipping back.

Rated 4 out of 5 stars

Suitreview is a trusted company

Suitreview is a trusted company. Though their offerings are limited and most items are from previous seasons, the quality is consistent with what you can expect from Suitsupply at a competitive price.

10 February 2026
Rated 5 out of 5 stars

Attention to detail and experience

I ordered a 36r for one of my suits and on a Sunday, I got a call. It was the owner and he noticed I had ordered a 36s and and 36r. And that, that wasn’t common. I told him I needed 36s for both. Looked around his inventory, and shipped me the correct size. To pay attention and take the time to do things with care is something we do not see often in today’s environment of fast fashion. It’s a breath of fresh air to see someone care about their customers.

26 January 2026
Rated 2 out of 5 stars

Usually great. This time missed the mark

I have bought several items in the past and had no issues. This time, the order was quite delayed and the item came in the wrong size. Communication with the team was less than optimal. Decided to simply return the item myself. Now debating whether or not to purchase again.

13 January 2026

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