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Storage King New Zealand Reviews 2,651

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, friendly, and professional, often going above and beyond to assist with various needs. The service is frequently described as efficient, secure, and well-managed, making the overall user experience smooth and stress-free. Many appreciate the clean, dry, and secure facilities, along with convenient access and useful amenities like trolleys or even the availability of trucks. A few other people also felt that the customer service was not always helpful, with some experiencing issues with communication and responsiveness. There were also occasional reports of facility malfunctions, such as an elevator not working, which caused inconvenience for some customers.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

User experience

Users describe positive interactions with the user experience. Customers consistently highlight the ease of... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the service as helpful, obliging, and... See more

Facilities

Reviewers highlight positive aspects of facilities. Customers consistently praise the facilities for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Would recommend 100%. Friendly helpful and accommodating. Good communication and efficient, everything was explained thoroughly. Am very happy with storage unit. Just right for... See more

Company replied

Rated 5 out of 5 stars

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was s... See more

Company replied

Rated 5 out of 5 stars

We were in a time-sensitive situation and the team at Dunedin went above and beyond to help us out. They were so kind and accommodating and offered solutions which made a stressful time so much easi... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King New Zealand

Written by the company

Storage King New Zealand: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Kiwis Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local New Zealand team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 0800 220 210 or get a free quote online today!

Visit our website: storageking.co.nz


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!


4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

In all honesty the latest interaction…

In all honesty the latest interaction with storage king I wouldn't recommend. Buisness are getting more greedy and treating customers like they are irrelevant and putting prices up when it's already a struggling economy and don't get back to the customers. Bad communication and I would look else where for storage before looking at storage king in all honesty.

31 August 2025
Rated 5 out of 5 stars

Staff were great

Staff were great. The whole process was very simple Highly recommend them.A very efficient team. Artie F.

14 April 2026
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Reply from Storage King New Zealand

Hello Arthur, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Awesome Sauce

The team at the Riccarton sight are Awesome so friendly and easy to chat to as well as knowledgeable and easy going definitely recommend them also they all love dogs 😁
Big bonus as our boy comes with us almost everywhere he can

8 April 2026
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Reply from Storage King New Zealand

Thanks for the fantastic review, Josh! We're glad to hear you had such a positive experience with our team. We appreciate your recommendation and look forward to seeing you both again soon!

Rated 5 out of 5 stars

Very helpful and obliging

Very helpful and obliging
Needed storage at short notice and can’t fault the staff who made the process easy
Many thanks Anne

7 April 2026
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Reply from Storage King New Zealand

Thank you, Anne! It is wonderful to hear our team made your storage experience seamless. Your kind words motivate us to keep providing excellent service. We appreciate your feedback!

Rated 5 out of 5 stars

Great all round

Great customer service. Would recommend 100%. Friendly helpful and accommodating. Good communication and efficient, everything was explained thoroughly. Am very happy with storage unit. Just right for my needs. It's safe, dry and accessible. Would

14 April 2026
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Reply from Storage King New Zealand

Thank you, Ruth! It is wonderful to hear you had a great experience with our team. Providing excellent service and meeting your storage needs is our top priority. We appreciate your recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

Wonderful Service!

Amazing customer service!!
Highly recommend to all 🤗

Thanks Storage King NZ

14 April 2026
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Reply from Storage King New Zealand

Thanks for the great review, Silvia. It is a pleasure to be of service.

Rated 4 out of 5 stars

Staff were very helpful on site

Staff were very helpful on site. However, having head office off shore made changing the moving in date difficult with time zone differences. It would havd been so much easier if the staff on site were able to change the date by one day as the deposit and balance had already been paid.

7 April 2026
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Reply from Storage King New Zealand

Thank you for your feedback, Nicola! We're glad to hear our staff were helpful. We understand the challenges with time zones and appreciate your suggestions for improving our processes. Your insights help us serve our customers better.

Rated 5 out of 5 stars

Absolutely delightful reception staff

Absolutely delightful reception staff. Such a relief to have secure,tidy, neat, well organised storage sorted now. Easy to access. Professional. Safe.

13 April 2026
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Reply from Storage King New Zealand

Hello Marcela, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Very clean and tidy complex making it easy to navigate around the area. Storage pricing is okay for the unit sizes.

15 March 2026
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Reply from Storage King New Zealand

Hello Noel, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Great customer service

Great customer service - friendly and very helpful. Nothing was a bother- a great example of pleasing the customer- well done Rosedale team

7 April 2026
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Reply from Storage King New Zealand

Thanks for the great review, Derek. It is a pleasure to be of service.

Rated 5 out of 5 stars

Staff very helpful when I was remiss in…

Staff very helpful when I was remiss in setting up code for entrance and Movers were waiting at gate, no staff on site but staff helped set up code remotely! All good after that.

28 March 2026
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Reply from Storage King New Zealand

Thank you for your wonderful feedback, Jan! We're glad to hear that our team was able to assist you promptly and ensure everything went smoothly. Your satisfaction is our priority, and we appreciate your recognition of our staff's efforts.

Rated 5 out of 5 stars

Super helpful team

Super helpful team who made a very stressful move day a successful one! The staff member I dealt with went above and beyond to ensure that I had everything I needed right before closing time. Fantastic customer service and I would highly recommend.

29 March 2026
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Reply from Storage King New Zealand

Thank you, Tori! We're thrilled to hear our team made your move smoother. Providing exceptional customer service is our priority, and it's great to know we could help you during such a stressful time. We appreciate your recommendation!

Rated 4 out of 5 stars

We did view a unit before hand to see…

We did view a unit before hand to see what size we needed and once we had done that the rest was easy and the staff were friendly and helpful .

25 March 2026
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Reply from Storage King New Zealand

Hello Sarah, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

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