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Storage King New Zealand Reviews 

2,712
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and professional, often going above and beyond to accommodate needs. The service is frequently described as efficient, with clear communication and an easy, seamless user experience. People also appreciate the well-maintained, clean, and secure facilities, noting their accessibility and convenience. However, some customers also noted issues with communication and follow-up, mentioning a lack of clear plans or transparency regarding information. Additionally, a few people experienced problems with facility functionality, such as elevator malfunctions, security concerns, and challenges with truck accessibility.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and professionalism of... See more

User experience

People report positive experiences with user experience, highlighting easy access, simple sign-up processes,... See more

Customer service

Customers consistently report positive experiences with customer service, describing it as excellent, kind,... See more

Facilities

Users describe positive interactions with facilities, often highlighting their cleanliness, easy access, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women... See more

Company replied

Rated 5 out of 5 stars

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was s... See more

Company replied

Rated 5 out of 5 stars

Hassle free, straight forward and concise information and guidelines. All done efficiently. We were moving house and down to the very last stage and needed storage space. We were first timers and I fo... See more

Company replied

Rated 5 out of 5 stars

The customer service was just top notch absolutely awesome. The storage unit that was quoted for us as per our discussion was perfect size for the amount of gears. Just all in all was a great ex... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King New Zealand

Written by the company

Storage King New Zealand: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, many of our storage facilities are located in Auckland, Christchurch, Dunedin, Hamilton and across regional New Zealand. We're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Kiwis Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local New Zealand team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 0800 220 210 or get a free quote online today!


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!


4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(2,712)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team at Grey Lynn Storage King 👍👌 always very…

The team at Grey Lynn always very helpful.
This is our 3rd time using them over the years.👍👌

29 April 2026
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Reply from Storage King New Zealand

Thank you, Marion and Janice! We’re excited to hear that you’ve had a great experience with our team. We appreciate your continued trust in us and look forward to serving you again in the future!

Rated 5 out of 5 stars

I had an easy experience and the woman…

I had an easy experience and the woman who signed me up was very helpful. Absolutely would recommend 10xxx

27 April 2026
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 1 out of 5 stars

In all honesty the latest interaction…

In all honesty the latest interaction with storage king I wouldn't recommend. Buisness are getting more greedy and treating customers like they are irrelevant and putting prices up when it's already a struggling economy and don't get back to the customers. Bad communication and I would look else where for storage before looking at storage king in all honesty.

UPDATE: SINCE PUTTING IN THIS FEED BACK MY STORGE HAS GONE UP 50$ AND WHEN I WENT IN HEAVLY PREGNANT WAS TOLD I LOOKED FAT PRETTY MUCH. DISGUSTING DONT GO WITH THIS PLACE.

31 August 2025
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Reply from Storage King New Zealand

We're sorry to hear about your recent experience, AP. Your feedback is important to us, and we strive to improve our communication and services. We appreciate you sharing your concerns, and we'll work on ensuring a better experience for our customers moving forward. Thank you for your input.

Rated 5 out of 5 stars

Staff were great

Staff were great. The whole process was very simple Highly recommend them.A very efficient team. Artie F.

14 April 2026
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Reply from Storage King New Zealand

Hello Arthur, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Awesome Sauce

The team at the Riccarton sight are Awesome so friendly and easy to chat to as well as knowledgeable and easy going definitely recommend them also they all love dogs 😁
Big bonus as our boy comes with us almost everywhere he can

8 April 2026
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Reply from Storage King New Zealand

Thanks for the fantastic review, Josh! We're glad to hear you had such a positive experience with our team. We appreciate your recommendation and look forward to seeing you both again soon!

Rated 5 out of 5 stars

Very helpful and obliging

Very helpful and obliging
Needed storage at short notice and can’t fault the staff who made the process easy
Many thanks Anne

7 April 2026
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Reply from Storage King New Zealand

Thank you, Anne! It is wonderful to hear our team made your storage experience seamless. Your kind words motivate us to keep providing excellent service. We appreciate your feedback!

Rated 5 out of 5 stars

Great all round

Great customer service. Would recommend 100%. Friendly helpful and accommodating. Good communication and efficient, everything was explained thoroughly. Am very happy with storage unit. Just right for my needs. It's safe, dry and accessible. Would

14 April 2026
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Reply from Storage King New Zealand

Thank you, Ruth! It is wonderful to hear you had a great experience with our team. Providing excellent service and meeting your storage needs is our top priority. We appreciate your recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

Wonderful Service!

Amazing customer service!!
Highly recommend to all 🤗

Thanks Storage King NZ

14 April 2026
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Reply from Storage King New Zealand

Thanks for the great review, Silvia. It is a pleasure to be of service.

Rated 4 out of 5 stars

Staff were very helpful on site

Staff were very helpful on site. However, having head office off shore made changing the moving in date difficult with time zone differences. It would havd been so much easier if the staff on site were able to change the date by one day as the deposit and balance had already been paid.

7 April 2026
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Reply from Storage King New Zealand

Thank you for your feedback, Nicola! We're glad to hear our staff were helpful. We understand the challenges with time zones and appreciate your suggestions for improving our processes. Your insights help us serve our customers better.

Rated 5 out of 5 stars

Absolutely delightful reception staff

Absolutely delightful reception staff. Such a relief to have secure,tidy, neat, well organised storage sorted now. Easy to access. Professional. Safe.

13 April 2026
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Reply from Storage King New Zealand

Hello Marcela, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Very clean and tidy complex making it easy to navigate around the area. Storage pricing is okay for the unit sizes.

15 March 2026
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Reply from Storage King New Zealand

Hello Noel, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Great customer service

Great customer service - friendly and very helpful. Nothing was a bother- a great example of pleasing the customer- well done Rosedale team

7 April 2026
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Reply from Storage King New Zealand

Thanks for the great review, Derek. It is a pleasure to be of service.

Rated 5 out of 5 stars

Staff very helpful when I was remiss in…

Staff very helpful when I was remiss in setting up code for entrance and Movers were waiting at gate, no staff on site but staff helped set up code remotely! All good after that.

28 March 2026
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Reply from Storage King New Zealand

Thank you for your wonderful feedback, Jan! We're glad to hear that our team was able to assist you promptly and ensure everything went smoothly. Your satisfaction is our priority, and we appreciate your recognition of our staff's efforts.

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