Storage4Crafts Reviews 

1,305
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, sturdy construction, and stylish design. Many people highlight the exceptional delivery service, especially the 'white glove' option, where friendly and efficient staff assemble units and remove packaging. The overall service, from purchase to build, is frequently described as faultless, with staff being helpful and professional. However, some customers noted occasional issues with delivery couriers being slow or having communication gaps. A few others found that while assembly was generally easy, some edges didn't align perfectly, or minor damage occurred to plastic boxes.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as sturdy, well-made,... See more

Quality

Clients share positive opinions on quality, consistently praising products as sturdy, well-made, and robust.... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting on-time arrivals and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and reliable... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more

Rated 5 out of 5 stars

Brilliant products, all sturdy and well made. Customer services are great, Kevin keeps you up to date with delivery etc. I have bought many items from Storage4Crafts and have never been disappointed

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,305)

267 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The whole service was a joy to…

The whole service was a joy to experience. I have saved for years to buy the Knightshayes and I ordered it in January along with the assembly service. I knew it would be 8 to 12 weeks and marked my calendar. There was regular contact and I had a lovely surprise one day to say that I would be receiving my order the following week, only 5 and half weeks after the initial order. The assembly service is something I would recommend, it took the young man approx 3.5 hours, if it had been left to me and my partner we would still be assembling and probably sleeping in separate rooms! lol. It is a lovely piece of furniture, solid and very easy to fill, al the boxes come with it. I now have everything in one place instead of bags and boxes all around the house and I have found I work neater too. Saving for a smaller work station or table to go in the conservatory for my art stash now!

20 February 2026
Rated 5 out of 5 stars

The service was very good

The service was very good, Anthony (I think this was his name) explained what I needed to know to put the smaller unit together myself which was very helpful. I also asked him to take the unit parts out of the cardboard so he could take that away and I would not have to get rid of it from my end. He was very efficient and when he had finished and left you would not have known that anybody had been, only that there was a unit in place. I would definitely use Storage 4 Crafts again.

20 February 2026
Rated 5 out of 5 stars

Excellent products

Excellent products, excellent service. One of the boxes was unfortunately damaged when delivered but a replacement was sent by Storage4Crafts the same day I let them know.

8 March 2026
Rated 5 out of 5 stars

Excellent

The furniture is well made, sturdy and second to none. The service is personal and help is readily available. I have several pieces of Storage4Crafts furniture and am delighted with every piece. The furniture also makes my life easier, having all my craft materials within easy reach, in containers that hold much more than anticipated. If I find space for another piece I will order again from Storage4Crafts.

19 February 2026
Rated 5 out of 5 stars

A brilliant unit, just the right size

I received my unit at the end of February. I am over the moon with it. The delivery driver was good and interested in providing a good service. The unit was very well pack and protected - time was taken here to ensure a safe delivery and stop it from getting damaged.
My husband put the unit together and I love it . It is a lovely size and not to imposing.
The storage boxes are also of good quality.
I am now labelling and sorting my quilting ,
cross-stitch and embroidery into all the boxes .
I now look forward to my next purchase in August to go on the top of my unit. Just save up for it.

27 February 2026
Unprompted review
Rated 4 out of 5 stars

The furniture is beautiful

The furniture is beautiful. It is well made and looks fantastic as well as being practical. For me personally the delivery did not go well twice, having said that the staff apologised and were quick to put things right. I would still recommend the furniture and the company.

16 February 2026
Rated 5 out of 5 stars

Unit number 4 delivered

Have recently had unit number 4 delivered .
I put this together myself with some help from a grandson.

The unit is now filled with sewing items and looks so neat and organised.

Very sturdy and the boxes are strong and hold much more fabric than I thought they would.

I just love them !!

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Evri are slow

Evri are slow. I had a delivery confirmation email sent but the photo does not show my house and all Evri has is an automated response. Apart from this Storage4crafts have always been helpful and knowledgeable. I suggest a change of courier

29 January 2026
Storage4Crafts logo

Reply from Storage4Crafts

Hi Christine, Sorry for the poor experience with Evri. Unfortunately things do go wrong sometimes with couriers. Evri have had some very bad press, but on the whole we have actually found them to be similar to most other alternatives for small parcels. I have checked your order and I think I can see the issue - when you have placed your order online only you Street Name has been entered in the shipping address, not you house name/number so in defence of Evri on this occasion it probably was hard for them to know which house was yours! I am sorry I didn't notice before we sent your parcel.

All that said if you haven't received your order then if you let us know using the contact us form on the website or by email. I can then make sure to get your order sent again (to the correct address!) We are always happy to help resolve any issues however they have occurred. Sorry you felt the need to hit us with a one star review on the occasion based on the service from Evri.

We are a not a large company just a small family business trying our best. We do take all complaints seriously and to heart and always will try to improve where we can.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look