Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more
hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more
Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more
Company details
Written by the company
All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.
Contact info
Apex House, Pathfields Business Park, EX36 3LL, South Molton, United Kingdom
- mail@storage4crafts.co.uk
- storage4crafts.co.uk
4.8
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Very helpful delivery driver
Very helpful delivery driver. Delivered to room as requested. All parts and fittings supplied.
Good sturdy unit. Instructions were very detailed and informative as to what and where to build pieces.
Just would have liked a better specific individual drawing for the unit supplied.
22 January 2026
All the units I have are well made and…
All the units I have are well made and fit for purpose. They keep supplies safely stored in an attractive and practical fashion.
27 January 2026
Needs to be easier to communicate with company.
Impossible to reach by phone. Messages not replied to. Emails answered sometimes. Need to be more accessible when things are going wrong. Fed Ex took 2 days of us waiting in all day to actually deliver the unit. Then no boxes. When this was queried I did get an email reply with tracking info for them. Half the number ordered arrived. I queried this. No reply, but said missing boxes arrived two days later. Not the experience I had with this company before, but then I paid for assembly.
10 February 2026
Reply from Storage4Crafts
I am very sorry your delivery experience was not good on this occasion. You are right we are able to offer a far superior service when we deliver ourselves with the white glove assembly service. I am afraid with the free courier delivery service we are reliant on using couriers where the experience is not quite the same.
With regards to contact are primarily an online business and do strongly encourage contact via the website or email. We will always do our best to assist, but with couriers once the goods are with them we have no more access to information with regards to delivery days/times than you do with the tracking information supplied. If goods are not received in the timescales we advised (usually within 3 working days from despatch) then we will of course investigate this with the courier.
I do understand that when couriers advise you of delivery days and time slots and do not keep to them it can be extremely frustrating and inconvenient. As much as we would like though this is part of the process that we have no control over.
Thank you for your feedback it is valuable to us and always shared with the couriers whenever we have the opportunity,
As good as shown on line
Easy ordering, prompt delivery, lovely delivery man. Very well packed. Finished cupboard exactly as I expected. Thank you.
26 January 2026
I don't like to complain
I don't like to complain. I have had 2 items. And both was damaged.
Yes the damaged parts were replaced. Its the waiting for parts to be replaced.
26 January 2026
Reply from Storage4Crafts
I am very sorry that you have received damaged items on two occasions. We do make every effort to pack items as securely as possible to withstand the effects of the courier system. Despite our best efforts sometimes items are damaged in transit. We will always replace this items as soon as we possibly can. I do understand however that it can be frustrating when you are waiting to complete assembly of an item to have to wait for replacements.
I do understand that you don't like to complain, I don't either. I also understand it can be uncomfortable to complain especially when the issues you have raised are being resolved. Thank you for raising this and giving us the opportunity to try to improve. Unfortunately we can't change how the couriers handle parcels but we are constantly reviewing our packaging to better protect our products.
Outstanding company
Outstanding company, great quality, service with a friendly human touch! Rare these days. Im so happy with my Knightshayes cupboard and sewing is so nice with eventhing in one place!
The guy who came and built it was brilliant swift and professional too. 5 stars 🌟 definitely
26 January 2026
My unit came at the time stated and…
My unit came at the time stated and what a lovely young man that assembled it ,so polite and everything was taken away . Thank you 😊
23 January 2026
I have several units from you and have…
I have several units from you and have recommend them to friends. They are very well made and solid, with sturdy wheels so they can be moved easily.
Easy to assemble with easy to follow instructions. I also like the diversity of the shelving which is so simple to change
13 January 2026
Review of storage4crafts
Good quality. Easy to assemble furniture and reliable service
19 January 2026
The assembly proved easy for my son …
The assembly proved easy for my son who remarked that your instructions were very clear. Finished result excellent.
19 January 2026
Excellent service
Communication was good, it was delivered on time. I paid extra to have it built, best thing ever. It meant I could start filling the unit straight away 😁
19 January 2026
Very happy crafter 😀
Ordered through storage4crafts. The unit arrived when specified. Unfortunately several plastic boxes were damaged. I emailed them and explained what the problem was, I took photos of the damaged items and emailed them to Storage4crafts. The customer service was brilliant even after hours, the damaged items were replaced immediately and arrived (undamaged this time) within 7 days. I can't fault them and would definitely recommend them. The unit is lovely and very sturdy.
16 January 2026
Unprompted review
I love these units, well thought out and versitile…
I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put together, my husband has dexterity issues but still managed to do it with ease (much easier than other flat packed units). I reckon I probably could have done it myself but I was already reorganising my sewing area, patiently waiting!
13 January 2026
Fantastic 👍
5 January 2026
True to firms word
Everything was as expected with construction of unit whicat the age of 82 I managed by myself .
5 January 2026
Pleased with the unit and the delivery
Pleased with the unit and the delivery. It's being used for storage of DIY tools and equipment. Thanks for the quick response when there was problem. Hope the driver got back safe with the severe weather we had in Cornwall that day. Derek Cook.
8 January 2026
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