Storage4Crafts Reviews 

1,305
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, sturdy construction, and stylish design. Many people highlight the exceptional delivery service, especially the 'white glove' option, where friendly and efficient staff assemble units and remove packaging. The overall service, from purchase to build, is frequently described as faultless, with staff being helpful and professional. However, some customers noted occasional issues with delivery couriers being slow or having communication gaps. A few others found that while assembly was generally easy, some edges didn't align perfectly, or minor damage occurred to plastic boxes.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as sturdy, well-made,... See more

Quality

Clients share positive opinions on quality, consistently praising products as sturdy, well-made, and robust.... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting on-time arrivals and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and reliable... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more

Rated 5 out of 5 stars

Brilliant products, all sturdy and well made. Customer services are great, Kevin keeps you up to date with delivery etc. I have bought many items from Storage4Crafts and have never been disappointed

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,305)

267 reviews in the last 12 months

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Rated 5 out of 5 stars

The product is very robust

The product is very robust. I like the solid back that so much furniture doesn’t have.
Delivery and packaging very good.
Waiting for more designs later this year.

23 March 2026
Rated 5 out of 5 stars

Storeaway Marwood 100 Storage Tower

My order arrived ahead of schedule and, aside from being delivered in two separate consignments on consecutive days, it was delivered within the time frame provided. The build instructions were easy to follow, I ordered doors with my cabinet and the details were for different door fixings but the new style were very obvious to install and probably easier than those used previously. It took no time to put together.
The quality of the cabinet is excellent, it's robust, well made and clearly built to last.
It's been very well thought through so that different configurations of storage boxes can be used to suit individual requirements. One of the storage boxes arrived damaged but was immediately replaced following my email notification so excellent customer service too.
I'd really love the workstations too, I'll have to work on that one.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

The Lundy Storage Unit

My storage arrived very quickly well wrapped easy to assemble good clear instructions may need another one I've filled this one plenty of space and it's on casters so it's easy to move around very well made thank you storage4craft a unit for us crafters
Mrs B

20 March 2026
Rated 5 out of 5 stars

Evo 190 storage unit and…

I bought the Evo 190 storage unit and two Insteon storage towers The easiest furniture I have ever put together. It’s very well made and solid and I know it will last forever. I only had to get a little help to put the large unit on its wheels. It moves so smoothly to. It’s taken me soo much longer to reorganise my fabric stash and crafts. The units have made a huge difference to my sewing room. I can now find everything.

27 March 2026
Rated 5 out of 5 stars

Very satisfied customer

The delivery man was personable, well mannered and respectful. The Exford 190 is a marvellous piece of furniture and brilliantly functional. The quality is excellent and the unit would not look out of place in any room. I shall be ordering the Kingsleigh next
I am a very satisfied customer.
This company deserves to do well.
Thankyou so much Jo and Kevin and your wonderful staff.

18 March 2026
Rated 5 out of 5 stars

I have ordered from this company twice…

I have ordered from this company twice before I have always found them very efficient and very helpful if you want to change the type of boxes they will always do their best to help. The white glove service has again always been good and they take all the cardboard away and leave no mess.

26 March 2026
Rated 4 out of 5 stars

A very high quality unit

A very high quality unit. Efficient delivery. My 4 stars rather than 5 was due to the construction instructions. Panels were mis labelled, making it difficult to work out what each piece was. One code number was on all of the side pieces, and there should have been 2 separate numbers according to the instructions. It was also not clear which pieces required the locking screws on both sides and I had a mis match with the 2 different type of locking screws and had to use what I had left in some places rather than what the instructions said. It was extremely heavy to lift and we struggled to lift it up, I would recommend saying 3 people are needed to lift it up after construction. How ever, i will always recommend this company, the units are ideal as they are designed for people who craft and do not have enough space!

25 March 2026
Rated 5 out of 5 stars

they were very helpful

they were very helpful, i had to delay delivery twice as i was not ready for the installation. they understood the problem and were very helpful in re-arranging the delivery. i decided to have the white glove service and was glad that i did as there was so much packaging which they took away with them.

18 March 2026
Rated 5 out of 5 stars

I had my Hartland 160 delivered and…

I had my Hartland 160 delivered and assembled on Friday. I am more than pleased with the quality of it. The young man that delivered and assembled it was so nice can't praise him enough. Wish I had asked his name. I can't wait to purchase another piece of storage from here.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

The Customer Service is amazing

The Customer Service is amazing. I expect good service and I was not disappointed. After starting a new job and phone issues, I finally received an email re delivery that day. After a panic I went on chat to explain. In an instant, I received a message to say the delivery would be later that evening when I’d be home. I was so very thankful and amazed at the service shown and by the lovely driver. Thank you so much. Xx

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is amazing

Customer service is amazing, I had an issue with installation which has made it slightly awkward to open the craft table, and rather than go through the hassle of sending back I suggested a resolution which they promptly accepted and responded to, thank you

4 March 2026

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